Professional and timely installation! Would definitely use them for all of our flooring needs…read more Great job Rich!

Tony Tran delivers FAST and SUPERB. We are selling…read moreour home, part of which is older. His crew found old-style oak flooring to invisible weave in repairs to oak floor under carpet in bedroom. The match to our oak is PERFECT. Then his crew sanded and re-surfaced entire large bedroom and adjacent long hall. Resulting color and oak plank appearance is exact match for similarly R&R'd master bedroom oak floor. His crew took good care to protect hvac ducts from floor sanding dust. His price to us was 30% better than the other bid by a very expert company. BEST: we wanted this work done immediately so to let realtor show the new floor right away to every prospect. Tony "made time" to do our job before labor day holiday. As a result our first open house will be PERFECT!!

Tony and team did a fantastic job installing my hardwoods. Very professional and their work ethic…read morewas exceptional. Thanks Tony

Very disappointed with my experience. I contacted [Company Name] for a quote and provided all the…read morenecessary project details, including my address. I waited three weeks for a simple response, with no confirmed appointment and no follow-through. Despite multiple attempts to follow up, no one ever came out to look at the job. It felt as though the company may have assumed I wasn't serious about the project or didn't have the budget -- a disappointing and unfair assumption if that was the case. Regardless, the lack of professionalism and basic communication was unacceptable. I can't speak to their quality of work because they never showed up, but based on this experience, I would not recommend them.

Extremely prompt and efficient; had the work done quickly. I got somewhat cheaper quotes after the…read morefact, but these guys were really snappy about getting the job done and I'm glad I had them do the work. Happy with the result, good attitude, polite, and they didn't mind my questions.

Update on my review of Rey Hardwood Floor from September 5, 2025 - after talking to Rey, he…read moreexplained what happened the day he did not show up to give me an estimate. The refinisher I had hired to do my floors didn't work out, so I contacted him and he came right out to give me an estimate. They started work pretty quick, and were done in a shorter amount of time than the initial contractor had said. They did a great job! My floors are 18 years old and they now look new! During the process, he answered my texts promptly and addressed my questions and concerns. Would highly recommend!

Always great work and service. Very professional and timely at completing the work requested.read more

The whole ordeal with Carpet Land on Electric Road in Roanoke VA was a mess!! The subcontractors…read morethat lay the carpet had attitude, spoke very little English, made me feel uncomfortable in my own home and cussed. My husband came home early to be here with me. The contractors ripped the step carpet out AFTER they laid the padding and made a huge mess on new padding. They cut a hole in my padding for a "hump" area and when I said something the contractor told me maybe I should get another contractor. I let the manager, Blane, know of what had been done and he called contractor while working at my house and contractor was loud and unprofessional. (I have voice video of this as well) There was not enough carpet that I paid for after contractor had started laying it, so then manager told me they only had a darker color in stock of same grade. (I had movers coming that weekend so had to take what I could get at this point otherwise it would be the following week for carpet) When I discussed the seams the contractor said I would see with the salesman Ron, Ron told me if I didn't want to see seams I should have spent more money. Ron suggested he should just give me a refund and I can go somewhere else, knowing I had movers that weekend! and 3k is what I spent so carpet was not cheap) Nothing less than a jerkface. Contractor asked my husband to do a final walkthrough and left my home before asking my husband if it was satisfactory. Carpet Land is a joke. Never again, and I will be going to the BBB as well. I have videos and pictures to support everything I have said as well.

The manager Keith definitely needs some work on how he handles customers. What a bad attitude and…read moreit showed as the store was empty on a Saturday where other locations were busy. Hopefully upper management sees this and gets this taken care of or finds a better manager with good people skills. We didn't even get a hello when we walked in but was very nasty to us. We will not be returning and are doing a lot of home upgrades.

Very pleased with the job they did , refinishing our wood floors, price fair! And they were able to…read morecome out and do job quick

Lee's hardwood floors just added additional hardwood to our main floor where 2/3 of the floor was…read morealready hardwood but the formal living room and formal dining room were still carpet. This required the new wood to be intermixed with the old hardwood and then the entire floor refinished. The fingering in of the new wood with the old wood was done perfectly and cannot be distinguished from the original wood. The sanding of all the flooring was accomplished very quickly and expertly with a minimum of dust to contend with. A medium polyurethane finish was used and it looks absolutely beautiful! We are back in our house within four days from start to finish and we could not be more pleased with the results!

Small area of engineered hardwood was ruined by leaking hot water heater. H&L came within 24 hours…read moreto evaluate and estimate repair. They came the next day and completed the repair expertly. Not an easy job--like pulling teeth! Looks like new again.

H & L came in and completely restored our kitchen floor after they were warped and destroyed by a…read moreleaking dishwasher. If you are in need of flooring or flooring repair call H & L Hardwood Floors.

Excellent! Marlon was a pleasure to work with. He is professional, well spoken and responsive. He…read moreexplained the entire remodel process, which was somewhat extensive for us because we had some mold and pretty significant water damage in our master bath shower an the drywall. He built us a brand new, better draining, and water proof shower in half the time he said it would take him. He was timely, kind, and in the future, should we need his skills again, he will be our first phone call! Can't recommend him highly enough!

They are responsive, fast, do excellent work, and at a fair price. I have used their services two…read moredifferent times, and both times I have been very pleased. Both rooms look great. And they are always very friendly and polite.

Timeless Flooring and Interiors was previously known as Roanoke Flooring Outlet. They have moved to…read morea much nicer location and are now offering interior design services (remodeling kitchens, baths, etc.) as well as flooring. They were highly recommended to us and we have used them for carpeting, vinyl flooring and tile work since fall of 2011. They installed two sheet vinyl floors for us, one vinyl tile entryway and two rooms of wall-to-wall carpet and they are in the process of tiling our fireplace surround. The quality of their work is outstanding. They are meticulous, they leave the site clean and they are happy to help with moving furniture to facilitate the process. We have particularly appreciated their willingness to work within our budget, offering knowledgeable suggestions but no pressure.