What a miserable experience. They did so much incorrect on what should have been a simple job that…read moreI am likely leaving something out but you'll get the idea. After having an estimate done for our living room, dining room, stairs and upstairs hallway, we set a date for the installation. On the morning of the installation, they didn't show up. When we called, they said that we didn't pay the entire amount up front (even though we paid the deposit and the order said COD - cash on delivery). They rescheduled for the next day and when the installer arrived, he immediately identified that there was not enough carpet to finish the job. And his work order said nothing about the upstairs. (The installer and his assistant were pleasant, hard-working and efficient.) So we had to reschedule to have the work we requested done, because the owner/manager had mismeasured and/or screwed the order up. That occurred the following weekend. The agreed-upon start time of 9 AM came and went, and the new installers finally showed up in the afternoon. A job that should have been completed sometime on the first Friday didn't get finished until the following weekend, Saturday evening. Carpetland butchered this order from the onset. Thank goodness the contractors were competent.

I haven't even got the job installed and it's ridiculous. Getting flooring for kitchen, bath,…read morelaundry room, I was given 3 different dates for delivery of my flooring. Finally on the third date I called 3 times asking did the flooring come in? Simple question but no they refused to answer that question, they kept saying your on for the 13th. I said I need to know if the flooring is in so we can get things moved out. Still would not answer. I already took out the vanity from the bathroom when they first said 10 days. I have now been without a sink in the bathroom for almost a month. All 3 calls I pushed for an answer and they would just say " I'll check and call you back', not once have they called me back. I wish I could get my money back. I will never ever shop there again. Absolutely miserable experience.

10 STARS...A-1 Stones Flooring finished both carpeting and tile floors. They are both consciences…read more and meticulously efficient in their work. They did a beautiful job at a very reasonable price. Will hire them again. Very pleased. Bob and Kathy Agley

Timely, informative, kind and great work. Just about all anyone could ask for!read more

We had to have our LVP replaced due to manufacturer's defect. Visions floors who installed the…read moreflooring worked with us and in 1 1/2 days had flooring tore out and replaced and shoe round installed. They were very friendly and professional. And cleaned up after themselves. Jason of Vision floors coordinated inspection, ordering material and scheduling with us for installation. We thank them for the smooth transition. We highly recommend this company.

Worst experience we've ever had with this kind of company. Started a kitchen remodel at the end of…read moreOctober that should have been done the week before Thanksgiving. It still isn't complete. Incompetence and empty promises is how I would describe the experience. I thought that spending over $100,000 on a kitchen remodel would warrant exceptional service but that just hasn't been the case. I strongly suggest using someone else for your home improvement needs.

Too bad Miller's charges its customers' for products that are also charged to their installers, for…read moreexample - mortar/thinset.

After trusting Miller's flooring for several past projects, I decided to let this company handle a…read morebig project in my house, i.e. putting on hardwood floors in the whole house and redoing the fireplace with the installation of tiles. I wished I trusted somebody else for this big project... at the beginning it should have been a three-days labor project but it turned out to be a SIX-WEEKS one!!! The whole project was poorly managed, the owner Mr. Miller came himself to take measures for ordering the materials no need to say that we lost a week due to a lack of materials supply (what a way to do the job...). One of the contractors ripped a wall while removing the baseboard, I had to pay for the repairs!!! Miller's flooring did not want to hear about that. To put it in a nutshell, this was an horrible experience with absolutely no communication from the company. A contractor came one day to the house and did not even know what he was supposed to do!!! What is that supposed to mean... I will let the reader of this review make his or her own mind. In the end, the project is not even finished but I still had to pay a full bill despite all the drawbacks and problems created by this company. For the readers courageous enough to be at this part of the review, I urge you not to trust this company for any project in your house. You will for sure find better and cheaper elsewhere.

These guys came out and put down new flooring and restored some old wood that abetted it. Very…read moreclean. Worked hard at a good price. I found a mistake in the finish and he came right out to correct it. Highly recommend them.

From the owner: Installation and refinishing of hardwood flooring, carpet and tile installation.read more

I have worked with Justin Doty multiple times and have always been happy with his customer service…read more He is knowledgeable, patient, helpful, and dependable. Flooring Express has a great selection of flooring and home improvement merchandise. I have also been impressed with their installation process. I highly recommend Flooring Express to people all the time. Remember to ask for Justin!

I've worked with Nicole Reece of Flooring Express for nearly 2 years and I can honestly say I'll…read morenever walk on a floor again without appreciating all that goes into it. Her knowledge is exceptional and her ability to connect and educate customers, without overwhelming them, is second to none. ​ Knowledgeable, personable, great value...go to Flooring Express and talk to Nicole.

A-1 gave us an amazing price on our SmartStrand carpet and installation. Saved literally hundreds…read moreof dollars over Lowe's/McCool's for the exact same high-end carpet. The store front and showroom may not be as impressive as other stores, but that's his competitive edge and allows him to give better prices. We had some specific concerns and requirements, and the owner genuinely cared about making sure we got exactly what what we wanted/needed. It was installed quickly and carefully. We've had no issues whatsoever after 3 months and are completely satisfied. I give A-1 my highest carpeting recommendation - it's worth the drive to Clermont for sure.