honestly, I felt changing my provider but after speaking to guy called Matthew from a place…read moreclonmal, I honestly cant recommend this company more. greatful to have dealt with Matthew he was 5 star, and I hope still he works with EE/BT

Wandering in a a bleary eyed traveler from the States. The crew chatted with me about my needs and…read morethe most economical way about it. Whereas the guys at home would try to get me sign a contract with God before going any further. Good thing to have "unlocked" devices handy. Anyways the got the chip I needed added 10 pounds for about 15Gb and I was off, never lost during my trip. Thanks to the guys and gals at the store, I am one happy traveler. Cheers!

I came here so that I could get a UK Sim card, you know I need to keep yelping. When I originally…read morelooked this place up online my expectations were a little bit different in that I thought the place would be huge, but it really wasnt. When I walked in the ppl were really nice and the loved the fact I was from the US. The girl who helped me was really cool she sat there and took the time to set my phone all way up before i left before cause i was having some issues with the sim. Also her co worker and i got to talk about US hip hop which was cool too. All in all great experience.

Had to buy emergency/cheap replacement Samsung S2 (phone broke while traveling). Got one here for…read more135 pounds... I could make and receive calls at least. Thank you.

My husband and I visited this Vodafone retailer and had perhaps the most painless mobile phone…read morepurchasing experience of our lives. The gentleman who helped us was friendly, efficient, and got us set up with temporary phones in about 10-15 minutes. He found us the slimmest phones available (perfect for my traveler's across the body bag), and pre-loaded them with the requested amount of money. The phones also took halfway decent photos and came complete with a charging cable which also doubled as a means of transferring the images to the computer. On a random note, I did receive a couple of calls from numbers which I didn't recognize while carrying the phone, but this may be common with temporary phones. (Perhaps the numbers are re-purposed ?) In addition, Vodafone sends a good number of helpful text messages, and if they annoy you, you have the chance to opt out. All in all, I'd probably visit Vodafone again if in the UK, as they served us well while we were there.

I normally hate phone shops, but the guy that helped me out in here was a super star…read more Boring waffle but explanation of what happened: I had issues with a broken iPhone 5C, a back up iPhone 4 both with different SIM card sizes. I was all a fizzle and not knowing how I was going to send one phone off and keep the number live on a different sim but then be able to switch phones back when it was repaired. In a nutshell, he just took both phones off of me, sorted it all. Handed back with all sim swaps and drama dealt with. SUMMARY: Best bit, he didn't charge me, he just sorted it, quickly and with a smile. It's a shame 95% of phone shops can't be like this. It's a little gem and when it comes to upgrading my phone I am going back there to sign up with him. Blinding customer service!!

I visited the store this afternoon (26.3.24). The attention and care offered by employee Saara was…read moreas astonishing as helpful. THANK YOU: Dr Agnes Kory

If you have an issue with your O2 things, just go there - this store is one of the few branches…read morewhere staff are competent, helpful and friendly. They helped me out more than once! I guess, we all have made our mixed experience with telecom companies. Dealing with support lines etc. was for me often a source of frustration and I try to avoid it. As it happened, I replaced my iPad with a brand new iPad Air. Unfortunately, Apple had decided to change the size of the SIM card, so I could not just continue using my existing SIM I bought at the Apple Store about two years ago with a tariff specifically for the iPad. After the online support chat was not too helpful, I walked into the O2 shop on Putney High Street. I should have known better. Once again, the customer service was appalling - they went so far to say that what I was asking for was not possible. And asking the customer to do the registration of the new Nano SIM on their own mobile phone, that does not even support Nano SIMs, is not really a clever move. Because I had similar experiences at the Fulham Broadway and the Putney High Street branches before, I decided to give O2 a last chance and the next Saturday, I walked down to the O2 shop at 134 Oxford Street. In the past, they were always friendly and competent. And once again, the customer service at this particular O2 branch was great. The guy was very friendly and efficient, he knew what he was doing, he was explaining the options and sorted everything out for me. Thanks only to him, I continue to use my O2 SIM with the iPad Air. It is really surprising, that mobile phone companies make it more difficult for customers to stay, than to change...

This place sells electronics and trinkets related to mobile phones. It can even unlock phones for…read moreyou. The name of this shop is the same as a popular BBC world service podcast., coincidence? I always wonder this as I walk past it. The place is quite small, but also friendly staff make it easy to get what you want.

Needed to swing into this Apple Store to purchase new AirPod Pros as I had forgotten mine in the…read morestates. Had the pleasure of being served by a young man by the name of David. He was a pleasant chap who was quick to get the items I asked, answered all my questions. It was a very quick stop but the was please with the level of customer service

The Apple Store has great customer service and fantastic products! I love this store.read more