Employees were dismissive, hard to find, was definitely not worth the time. Not sure why I was…read moretreated in such a way

Took my chain to fix and it was beautifully done and service was great! Very affordable!read more

The best!! Nice attitude and atmosphere Beautiful Jewelry…read moreand great price s. Ariel the owner is sometimes there and is all ways willing to work with you on price s . What I like is that they have a repair shop on site and I like having my Jewelry cleaned or polished every 4 to 6 months and I don't have to wait long for it. Thank you Ariel and staff Your s truly, Tony and Magy Clement

Worst service ever they have girls there just to be pretty, don't come guys this girls are d...read more

Went to get a watch fixed internally with some movement issue. They took months to repair it and to…read moremake matters worse they misplaced my watch they had to send me a pic of 20 watches they had to see which one was mine. Luckily they found it days after and fixed it however they replaced an original piece on the way for a generic one that had no branding. To make matters worse they retuned it dirty and full of black tar. They didn't even bother to clean it before returning it to me. Extremely disappointing and horrible communication service. Not worth the money or time. Really bad service.

The staff at the shop are super helpful, friendly very professional, we showed up. We didn't have…read morean appointment. She fixed my daughters jewelry in no time extremely affordable and very knowledgeable. Best prices in town. I'll definitely come back if I ever need it.

Amazing service and great customer care. I always come here for all my jewelry needs, gracias…read morealarcon

Awesome service and awesome quality of gold and many items thank you Alarcon Jewelry.read more

I went in to remove a few links from a watch. They only removed a couple, leaving the watch still…read moreloose, claiming more links couldn't be removed. I took it to another jeweler that finished job properly. Ariel didn't mind doing a shoddy job and take my money though. Go elsewhere.

Extremely terrible experience. We WOULD NOT recommend anyone to go to this store. We went to buy…read moregold chain and pendant set. Clearly, staff wasn't at all interested in giving an effort for customers. Lady at the store managed to make us so uncomfortable with her extremely unprofessional and rude behavior that we left the store within 5 mins.

After my mom passed away, I brought in several jewelry pieces to be checked, and I'm so thankful I…read morefound this store. Vivian, the owner, is truly amazing. She has no hesitation about checking whether pieces are real gold or real silver, and she does so honestly, patiently, and without pressure. Vivian was incredibly kind and understanding throughout the process, which meant a lot during such an emotional time. She has also helped me continue building my jewelry collection by selling me beautiful pieces, including gorgeous tennis bracelets and other jewelry I absolutely love. She is so nice, so helpful, and so patient--there really are no words. I recommend this store 110% and will definitely be back.

The jewelry is beautiful, but the prices are extremely high. I expected better value for the…read morequality offered. Nice store, but definitely overpriced.

Yes tommorrow of last week my dog and cat went to the store and bought cabbage patch dollsread more

I always have a good experience when I visit this Jewelry store. My watch was fixed quickly and…read moreRaul did a good job on it. While I was there I saw the Monogram necklaces they specialize in. Well I finally got one for myself and I could not be happier. I get a ton of compliments on it. I recommend this store if you are looking for unique and beautiful jewelry. And even if you have a photo of what you want they will create it. Fair prices

I was recommended this jewelry store by a friend and I'm very happy with my purchase. Javier helped…read moreme with a custom order and had it ready in less than two weeks. My pieces were dainty, flawless, and perfect. Not the typical "Miami gold jewelry". I can say they really came through.

I must say that the two guys that work there are quite attentive. I visited the store twice and the…read moresecond time I encountered a problem or better said a "scam". The first day my girlfriend acquired a jewelry (chain) for certain price and the second day we came back for something else but ended up trying the same exact jewelry (chain) and we asked for the price it was 20 dollars more expensive. Short story, we told him he was trying to steal from us because it was the exact same item. He gave some dumb excuses, but we sowed him even compared on the table that the chains were identical. My girlfriend told him she couldn't believe he had done that to her after all the gold she had bought from them before. Anyway, this review is so that others be aware that they could be play here or better said scammed here.

Above and beyond!…read more osef and Joseph are true masters of their craft. Their attention to detail and precision in every repair and restoration is genuinely impressive. They took the time to explain the work needed and delivered results that exceeded expectations. My watch now looks and functions like new. Highly recommend them to anyone looking for trustworthy and skilled watchmakers.

Amazing customer service. Judith personally helped me with my grandfather's timepiece. I was served…read morecoffee and a biscuit while I waited. Everyone is very nice, professional, and helpful. The service is very reasonable. Highly recommend!

Walked in just to remove a link off a $20,000 watch and I was told I had to leave the watch…read more.. super shady business, why can't I be there to see you remove the links? Were you going to replace them or something? Never coming back again.

I usually get attended by the owner. She is excellent! She Is always pleasant and knows what she's…read moredoing-- I take all of my watches (as well as my family's) to get sized/batteries replaced. I even took a diamond tennis bracelet at one point because the clasp of the closure was not closing securely. She had someone tighten it up for me and didn't charge me a dime! The best part of all, the clasp was then fixed. I highly recommend to handle all repairs of your jewelry to be serviced at Luany's!