Forest Gerstner is a huge asset to making my day go from horrible to much better. My car was…read morecompletely dead and not only did he help my pick out the right parts to rectify the situation, he came out and helped instal. He was patient and understanding. I would give him 10 stars if I could.

Driving across I-40, when an issue arises with your vehicle it can be daunting feeling as though…read moreone is in the middle of nowhere in the wide open spaces. I was driving through in high winds and a trim on my windshield came loose. I had stopped to put in back on but it popped up again and I pulled off the highway and into Auto Zone. Greeted by Forrest, he was more than ready to help and extremely helpful. I was shocked to find what was 'extremely great customer service'. Forrest solved the dilemma and I continued on my journey. I thank Forrest and AutoZone for having him on staff!

Cox has been my go-to mechanic for years. Both Robert and Clint do excellent work for reasonable…read moreprices. I love how they are all about finding the best solutions for the customer, instead of for their own wallet. Whether I need a simple oil change or actual repair work, I come here. I totally recommend them. They are light years better than Walmart are any other service in town.

I went in for a quote and was greeted by the sourest face I've ever seen. I didn't get even an…read moreinkling of a smile, wasn't greeted when I came in and the parking isn't that great either. I didn't get a quote due to my not realizing they don't do body work but, based on my experience, the other, non body work my car needs will be done elsewhere, where the employees smile and greet customers.

Prices are over book and sometimes way way over. They offer very low below book trade in value. If…read moreyou buy, they try and sell you warranty package that if used, will try and ripp you off. If you are looking for a car or truck, go to the valley.

We were in Snowflake from Yuma for the Frontier Days. We had some car trouble on the way and got…read moreour alternator replaced in Phoenix on the way. After the parade on Saturday in Snowflake, our car started acting really weird, and didn't have power. We managed to pull into Arizona Motors to ask for help. Our vehicle is not their specialty, but all of the other mechanics in town were closed for a couple of days. Kimon at the service department had compassion for us, took a look, and was able to determine that our brand new alternator was defective! He helped us find a new one and got it installed quickly, which was lucky for us, as we have to be back home as soon as possible. We sure appreciate Kimon and the mechanics at the service department that helped us get back on the road!

We were desperate when our car broke down on the way to Payson. They answered their 24 hour phone…read moreline, told us we could wait for a tow truck OR just limp it across the street! We did and they met us there to take us to our hotel and tho they were VERY BUSY they assured us we would hear from them the next morning. They could not fix the mistake another mechanic made, but told us how to get where we needed to go. The owners Chris and his wife had suffered flooding that morning and they were still so extremely friendly and served us well. HIGHLY recommend.

I have to thank you and your team, again! Chris, you are a very personable guy. Talking with us…read moreabout possible problems with the car put me and my boys a little more at ease. As you can tell, we have never been in this predicament before. My youngest gets anxious when things go wrong. You talking with them, helped a lot. He is so much better, now that we are back on the road, again Say hey, to boss Chris, Christina and Caden! From Christine, Christian, Alex and Levi! Have a great day! #Back to vacationing

My wife and I were traveling through Winslow on Aug 10 when a motorcyclist noticed the rear axle of…read moreour RV was leaking fluid. I found High Chapparral on-line and they agreed to take a look at it. I drove the short distance to their shop. They quickly diagnosed that I was losing rear transaxle fluid through the cap on the right end of the axle. They modified a gasket they had to fit my rig, got the super heavy oil needed to refill what I'd lost and even pressure-washed the area of the RV on which the fluid had gotten spattered over the miles. All in two hours' time and all at a super reasonable price. Great folks. Very skilled!

There was so little communication. There is not any driver accommodation. BEWARE! They do not have…read moremodern equipment nor a truck bay.

I got the oil for my F150 changed here. They were competativly priced ($32 I think) and very…read morefriendly. It was not the fastest ever, but I also wasn't going to a chain where I drive in one side and out the other. This more of a full service place. I walked down the street and let my dog play in the dog park about 3 blocks down and even with someone ahead of me it only took about 40 minutes. Thanks guys!

I stopped here to get my tire changed. The younger guy (James is his name I think) assisted me…read moreright away. They have a "waiting area" for customer's... But I stayed outside... It wasn't very inviting, it had lots of tires in the room, old chairs and books and magazines. When the repair was finished, I proceeded to pay there was an older guy at the counter. He didn't greet me nor was he glad to see me. He just told me my total, I paid and he gave me my change... At least he said "thank you"... Will not be returning to this establishment for my business...

They had no mechanic until after the weekend, which was not helpful. And they recommended a…read moredifferent mechanic who, when we called, was extremely rude, unprofessional and unhelpful. But I dont know how this business is.

I was on a long road trip and my water pump blew on the freeway. They answered the phone and even…read morethough they weren't able to help me due to the timing. They recommended a mechanic that could and got me taken care of and back to my wife and kid. I appreciate the great customer service.

We have used Alvarez probably 5 times and each time they are friendly, prompt and efficient.read more

I usually use another local mechanic but they were unable to get me in until the end of the month…read more My friend swears by Alvarez so I called them. They got me in as soon as I arrived. I had had a code that indicates an issue with the catalytic converter. I had turned off the code but I asked them to check the car any. I also asked them to top off the Freon. The mechanics found a cabin filter that BADLY needed to be changed, but checked the other systems. I could overhear them and they found everything in order. I was charged for 1/2 hour of labor although I think they spe more tone than that giving me advice about a radio issue I asked them about. I also felt respected and felt no pressure to purchase anything extra. The new reception gal was also super. Overall I saw zero evidence cited by the negative reviews and I will be bringing my other car in to have them install a radio.