Absolutely love living here. It is well maintained and the management is super friendly. We have…read morenever had any issues. It's also a very quiet living space and is close to stores. Which is convenient! I would recommend these apartments to anyone!

Good;Beautiful place, calm, serene and convenient…read more Bad: property manager (Margaret) is a fluke, had an appt last Saturday to see the apartment I applied, qualified and set deposit for. I showed up to a note on her door saying she was in a meeting. I did not receive a phone call to even inform me she would not be available. Dates of move in kept changing, my boyfriend was trying to make sure I wouldn't get screwed over with my first apartment and Margaret told me he was mean and offensive Bc he called her out on her fluctuating move in dates. The Worst: my boyfriend goes in to get paperwork so I can sign on the dotted line and she gives us the news that the residents have decided not to move and to extend their lease 6months. Could this be why she had a last minute mysterious meeting the day I was scheduled to see the apartment? I believe so but to each it's own. She also leaves such a long vm that my phone cuts her off. Her last vm was what sounded to be an apology but also ended " I don't have anything to lose if you decide to be refunded since I have other clients waiting on apartments". How effing rude. My first apartment has been an epic fail and Margaret did not fulfill her role as property manager successfully due to the lack of professionalism.

A good test of any property is how they treat residents after move-out…read more I moved out in May and didn't receive my full refund until four months later - only after filing in small claims court. Alta tried to charge a $165 "general cleaning fee" that wasn't in my lease, recorded the wrong move-out date (costing me hundreds), and issued multiple incorrect statements. The worst part was the silence from Carly and the team, with long gaps in communication unless I followed up repeatedly. Tips for other tenants: * Carefully review your move-out statement. * Cleaning fees must be clearly stated in your lease. * Request itemized receipts for any cleaning or damage deductions. * Double-check your listed move-out date - it affects your prorated refund. * They are legally required to send your refund and documentation within 30 days. * Read RCW 59.18.280 - it outlines your rights as a Washington tenant. * If needed, contact the Washington State Tenants Union - and don't give up. To Alta/Greystar: During my lease, I felt like a valued resident. Afterward, I felt ignored. I made every effort to resolve this directly but had no choice but to go through the courts. Please don't reply with a generic "We're sorry, contact us" - I did, many times. What started as a series of administrative mistakes ended up feeling like a system designed to wear tenants down and discourage them from recovering what they're owed. Based on this experience, I would be very cautious about renting from any Greystar-managed community.

We love living here! Carly, our manager, does an amazing job hosting community events that are fun…read morefor all ages. The apartment is newer and well- maintained, and overall you get great value for what you pay. While we can't control how other residents act- like leaving dog waste or not using the dumpster properly- management has been fair and responsive. Compare to other options in the area, you either get cheaper but rougher places, or pay significantly more for similar apartments or double for luxury. This place strikes the perfect balance between quality, price, and community. Highly recommended!

We've called University Glen home since 2015, so you know they're doing something right!…read moreEverything you could want in terms of location and apartment amenities is available here! Large windows with wide sills for your favorite plants. Well designed layouts that cleverly give both space and privacy to each unit. So many businesses, parks, the library and other places of interest in walking distance. Police and fire a stone's throw away for a sense of safety. The best school district for your kids and the best city in the area. All of this and more are some of the reasons UG is our choice for home and will continue to be. But at the end of the day, a lot of apartments can be quite nice and have much to offer. So what sets UG apart and above and beyond any competition? Without question, our manager, Janet and our maintenance maestro, Rene. I can't think of a more professional, kind, caring, accessible, authentic person than Janet. She is an absolutely amazing person who brings all her skills, imagination, patience, kindness and humor to her job. She feels like family to me! Rene has shown himself to be the best of the best at his job! He assesses things so quickly and he does the work needed with such skill and perfection. But equally important, he is incredibly personable, a true joy to talk with, and someone who makes me feel valued . He's a great new addition to our community. Thank you to Janet and Rene for being the best at what you do and being here at UG. You make a difference and you matter to all of us who live here! To anyone debating about moving here, I urge you to stop in and take a tour. Meet Janet and Rene. The decision to move here will be an easy one!

I have been looking for apartments in Lakewood areas and finally came down to a couple places, I…read moredecided to visit University Glen first. I met with their community manager Melissa Pope, who's very professional and kind. She answered all my questions and concern about the safety in the neighborhood, as well as information regarding rental. They are currently full and have never had safety problem. I really hope to join this lovely community. And will definitely recommend anyone who's looking for a good quality place to live. I will post future report if I got this place.

They are quick to ask for your security deposit but slow to return it. It has been more than 45…read moredays, and I haven't sewn it yet.

I moved in August 2020, the pool was hardly open and would be closed on major holiday weekends, the…read moreexercise equipment was not safe, the gate for the gated community was broken for months on end. They posted a rent increase notice the day after thanksgiving thus ruining the three-day weekend for everyone. I moved out on July 2nd 2022 after three rent increases within 9 months, they processed my statement saying I moved out on July 3rd so they charged me an extra day I didn't live there thus stealing money from Me. DO NOT RENT HERE.

Im very happy living here. The office staff is so kind and friendly! The apartments are spacious…read moreand it feels like a real home. So many wonderful things to do just right across the street. Whole Foods Market, the library, ice cream shop, pizza and so much more. Plus, if you ever have an emergency the Police station and fire department are right across the street. It's home, and I love it here. Thank you Natalie and Gabriel for always answering any questions. Again, love the office staff! I don't think you will find a better apartment complex in University Place. This is HOME!

The front desk person seems depressed and while I have compassion for her, it's not inviting to be…read moregiven a tour by someone who seems so unhappy. On top of that, it seemed like I could smell every single thing that everyone was cooking or had cooked while walking through the hallways which doesn't seem to reflect well on ventilation. Won't be moving there any time soon.

The team at Latitude47 is amazing. In particular, Laila is to be applauded for her patience and…read moreunderstanding. I recently relocated from Las Vegas, where my husband remains for a few more months until he joins me. I looked at, literally, more than 30 places. Many I also visited with a tour. But this particular community captured my heart, not only because of the location, but because of the staff. Laila was so kind and immediately offered to help me with many aspects of my move. My apartment is clean and was ready to move in. Finally, I am thankful that team Latitude resolved my parking situation. Thank you from Olivera and Zoran. We will highly recommend Latitude 47 to anyone seeking an apartment home. Thank You.