Update July 21- My unit is working!!!! Stellar job and…read moreexcellent customer service. Highly recommend Update July 17- It's been a week since I first called. This past Wednesday the leak test was done. Freon has leaked into the pan. I was told the coil would be ordered and they would call with a time to replace. I called this morning to follow up on repair and was advised the local Lennox dealer has a shortage. The owner said he was working on it and would call me around lunch time. I called on a Thursday to schedule routine maintenance on our units. By Friday night our downstairs unit decided to go crazy! I was able to text to se if I could be seen sooner and they came out then next day. Ryan drew a diagram to explain the unit, service in attic and how it works. From there he explained what he suspects is my issue and the plan. He was able to "bandaid" my issue and will be back this week to do an official leak test. I feel confident in this company and like they value customer satisfaction. I was not charged for my visit today and the refill on Freon til they come back. I was so thankful they made the time to fit me Into their schedule on short notice. I highly recommend this company. I will update my review once all diagnostics and work is complett

To be called "rescue" is a lie when you can't fit in an appointment within 48hrs with 95+ degree…read moretemperatures.

Excellent customer service. Reasonable rates and professional staff. We currently have the yearly…read moreservice agreement with them and they have handled anything that comes up with our system. Thank you for being the BEST!!!

From the owner: The go-to resource for no-hassle, top-quality, affordable home and commercial HVAC installation,…read morerepairs, and maintenance.

Response from a family that Randy made an house called to. They were very thankful that he came &…read morefixed their a/c unit.

Great service. I called on September 7, 2021 and he showed up the next day And fix my problem, With…read moreReasonable prices.

We purchased a "fixer upper" home and knew there were HVAC issues. I contacted Dr. Cool, and was…read moreimmediately impressed with their customer service. They inspected the system, and the technician could not have been better! Smart, communicated well, and never tried to "upsell". He took photos of all areas that needed attention, and explained things very well. The same technician came back to do the repairs, and we couldn't have asked for a better experience. I highly recommend Dr. Cool!!!!

Very timely and explained everything they did. They looked over all my system and ensured it runns…read moregreat. Now i am getting ready for them to start my winter service.

I cannot begin to express the amazing experience I had with this wonderful company this weekend!…read more I returned from a trip at 1:30am to find my AC was not working during the hottest week of the South Carolina summer! I left a message for Don the next morning and receive a call back within minutes. He asked several questions to try to help me trouble shoot to avoid a service call if it was something as simple as resetting a breaker due to storms while I was gone. Through conversation, he determined he needed to come out. He offered to come out immediately, but through discussion I decided to wait until Monday morning. Don was at my house first thing in the morning. Over the next 1.5 hours or so he tried different things to trouble shoot when all of the tests were showing the issue was my compressor. However, being thorough, he checked, checked again and then double checked. Before coming in to break the news to me he checked one last time! That is when he realized one of the 3 wires (that dictate everything!) deep down in the unit was extremely loose on the bottom end when it should have been extremely difficult to remove from the unit! He removed it and plugged it back in seating it properly. This fixed it!!! Now the wire was reading the correct output! It was not my compressor after all! A wire had just come loose over the years after most likely not being seated correctly at the factory! A big box company would have done the initial checks and within 30 minutes told me I needed a new compressor without double checking other things!! On top of the $100 service call fee, that would have cost between $800-$3000, plus labor!! But Don would not resonate with that answer until he was absolutely positive!! His tenacity and thoroughness saved me so much money and time off work to be there for the repairs! While he was there he made a few other tweaks to my unit to take the stress off of it, which will reduce the likelihood of future repairs! Not only did he take his time and troubleshoot until he was 100% sure of the issue instead of just going with the "likely cause" but he went above and beyond to try to prevent future issues with my unit! Instead of costing me $800-$3000 plus labor for a part I didn't even need, Don fixed the issue and more for $215!! He was so nice, respectful, explained everything in detail and he was respectful of my home! I will be recommending Don to everyone! Thank you Don!

From the owner: Don's Air Conditioning, Inc. is a family owned and operated air conditioning and heating company…read morewith over 30 years of experience. We specialize in residential and light commercial HVAC service and installation.

Our AC stopped blowing cold air yesterday evening after the heavy thunderstorm. It was late…read morealready but I found Hvac Solutions Heating and Air takes calls for 24 hours. I gave them a call. Will picked up my call and asked for details how the AC stopped and what we did for the solutions. Probably while he was asking questions us over the phone, he was already diagnosing what went wrong on our AC and how to fix it . He offered to come first in the following morning and headed straight to the outside box of the AC. He fixed our AC within 30 min. We appreciate Will responded to my call even after the normal business hours and was available to come very quickly and diagnose before seeing the AC. The price (the diagnostic fee) was decent compared to the other AC repair company I called.

I highly recommend HVAC Solutions Heating and Air! Their service was excellent and the pricing was…read morevery reasonable. Will was extremely professional, knowledgeable, and took the time to explain everything so we understood exactly what was going on. It's hard to find companies that are both honest and informative, and they definitely delivered. If you're looking for reliable heating and air service, this is the company to call!