1. Carroll's Carpets

    1. Carroll's Carpets

    0

    Monroe, OH

    Carroll's Carpets

    2.0 (12 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Carroll's Carpets

    Carpet binding

    Carpet installation

    Carpet removal

    Carroll's Carpets Photos

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    Plumbing
    Responds in about 1 day
    4.5
    (2 reviews)
    Countertop Installation
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    9 months ago

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    4 months ago

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    1 year ago

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    7 years ago

    Requested more information from the owner asking for an estimate. Never heard back. Decide to go elsewhere after a week.

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    8 years ago

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    5 years ago

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    Home Based Carpet & Flooring

    Home Based Carpet & Flooring

    4.6
    (14 reviews)

    These guys are just amazing! I had my whole house done with carpet and wood laminate. Started with…read morea "big name" company, whose sales associate clearly wasn't interested in helping me at all. Switched home based flooring, and so glad I did! The product is great. No complaints at all. But Brandon's attention to detail on the measuring and making sure I understood everything was exemplary. The crew who did the install exceeded all expectations! Really went above and beyond, getting the job done faster than scheduled. Profession, great guys who clearly know their business, and don't just do this as a side job. 100% would use them again and recommend them to anyone getting new flooring! 5 star review for a 10 star job!

    The carpeting is bubbling up all over the house, in bumps that you can even trip over. I simply…read moreneed to know the name of a reputable installer who can come, move my furniture, fix the carpet. Do you think they help me with that? The answer is no. They sent someone over who said, yes it's bad, and I never heard another word from them. When I called again after I waited a month, I was hung up on! Judy should shut down this business if she is going to treat customers this way. I spent over $10,000 with this company. You might get great service when you first order your carpet, but do not expect any service ever again from this company. Brandon told me to call them for help, and when I did Judy was rude, unresponsive, and unprofessional, and Brandon isn't even there anymore!!

    Norton Flooring

    Norton Flooring

    5.0
    (3 reviews)

    My experience with Norton Flooring was excellent. From the day I stopped by and met Erica, she was…read moreknowledgeable about all types of flooring, patiently explaining in a way I could understand. She also has a great sense of style and decorative abilities. She helped me pick out my floor and was with us every step of the way, stopping by daily .I felt she cared about us as people. She always kept me updated, as to material shipping, pick-up and project end. Erica's husband Adam has been doing floors for many years, a family trade learned early from his Father. Adam came by and surveyed the house, did measurements and made suggestions on baseboards, etc. He was happy with my existing baseboards and did not try to sell me anything additional. Now Erica and Adam's team, Kevin and Raoul are the best. Efficient, honest and kind, they did such a fantastic job on our maple wood floors, we could not be more thrilled. Upstairs, we had carpet installed, Erica's team of Ron and Jessie did an incredible job of moving everything and installing new carpet in just one day. AW so nice to walk barefoot on new carpet. Efficient, great communication and affordable! So good, our neighbor had her floors done shortly after seeing ours! We highly endorse Norton Flooring. Chris and Janeen Mason, Ohio

    They installed my wood floors in the kitchen, living Room, Dining Room, Foyer and Guest Bath and…read moredid an amazing job. We ran into a problem in the entry way and they knew exactly what to do. Very knowledgeable, professional and courteous. They removed all the old carpet, moved the furniture and made sure everything was cleaned up and put back in its place...they came to my home with sample selections and had an itemized quote prepared with no hidden charges that same day...it's beautiful!

    McSwain Carpets & Floors

    McSwain Carpets & Floors

    1.8
    (6 reviews)

    Never had the most traumatizing and awful experience like I did with McSwain Carpet & Floors. It…read morehappened with my first order with McSwain on Tylersville Road, West Chester for my carpet. I received a call that my carpet was ready for pick up, sent the installer to pick up the carpet and was told the carpet is not ready for pick up. This delayed my installation. Imagine calling to inform me that my order was ready for pick up, made a trip there and was told it is not ready I have to wait for another 2 days? Absolute incompetence! Placed another order, no one called me that my carpet was ready which I was told I will get a call once it is ready. I placed a call and was told my carpet is ready for pick up, sent the installer to pick up the carper and my installer was told the carpet has been picked up. I did not pick up the carpet. I placed a call to know what happened to my order and Jeanne told me they entered the wrong info that its been picked up when it hasn't been picked up and now I have to wait till Monday to make another trip to pick up the carpet. Such level of incompetence and utter disregard for customers time. Zero apology, Zero remorse, Zero explanation! Never had such a crazy experience before. This is the most incompetent, subpar, traumatizing place I ever dealt with. NEVER EVER will I come here to buy any damn thing nor my family. I'll do well to share my experience about McSwain anyone that ever talk to me about carpets. I hope that the head of McSwain sees this and is well aware of the folks running his business because this is the most bizarre level of incompetence.

    We carpeted three rooms and had tile laid in our foyer with McSwain. From our fist visit to the…read moreTylersville store we were treated with nothing but great people. Kim, our sales rep was very helpful and treated us with courtesy at every step in the process. Our overall order was timely and accurate and the installers were extremely qualified and proficient. Plus, they were very pleasant to work with. They left our house in excellent condition as cleanup was great. We cannot speak highly enough about our whole experience. Jim and Joyce Dineen

    Carroll's Carpets - carpeting - Updated July 2026

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