Bought 3 vehicles here, 2 with no problems but the last one just goes to show its a mistake. Was…read moretold by salesperson that the grinding noise the front end was making they would fix free of charge. Our verbal agreement was that they would ensure the car was in working condition. Took it to the mechanic shop and they said it was the axle. And said they fixed it drove 5 feet away from the shop and the grinding noise started again. Called Car Hop and they said to take it back. Made the appointment and the shop looked at the front end and said it was the other side of the axle. Car Hop said I would have to pay $200 of the repairs. By that time I was outside the 7 return window. Went to the store and was told by the unhelpful customer service rep that was the nature of buying used cars. After losing 2 days of pay to get repairs done and paying the $200 to get the repairs made I had the car for less than 2 weeks and $840.00 in the hole. DO NOT BUY FROM HERE. They are not people of their word nor do they stand behind what they tell their customers. Thank God credit is fixed and I don't have to buy from them ever again.

Bought a car from them last week. Not thrilled. Air only works intermittently... they will put…read moreFreon in, won't repair. Well it's not Freon if it works sometimes. Headlight out when I bought and have to practically take front end apart to change. Check engine light on when I test drove...their comment? "What car doesn't have one on?" What else will I find? Yes I know it's my fault I had to go there, that doesn't make the crap they pull with people all right!!! My husband used to be a manager there. There was a time they did better.

I had a great experience purchasing my vehicle from Red City Auto. IL, the owner, was friendly,…read morehonest, and helpful throughout the entire process. He took the time to explain the vehicle's history, provided a printed CARFAX, and clearly walked me through everything involved in the purchase, even recommending products to keep ahead on maintenance. When I arrived for my appointment, the vehicle was freshly washed and ready for a test drive, which I really appreciated. The pricing was straightforward with no pressure, and I was told they have strong relationships with local lenders for anyone needing financing. I've only had the vehicle for a few days, but so far it's been great. Based on my experience, I wouldn't hesitate to recommend giving this small business a look if you're in the market for a vehicle.

The guys at red city auto are super friendly and helpful, I got a beautiful Subaru Impreza hatch…read moreback for a great price with not a single flaw. They changed the oil and washed the car before I drove it off the lot and taught me how to take care of it. They helped me get it financed for less than I expected and gave me all the background information on the car. I've never had a better experience purchasing a vehicle and would recommend anybody looking for a perfect used car to visit them!

I hesitate to write this review because I ALMOST don't want word to get about this place. I took my…read more2008 Dodge Ram in on Friday with a rusted and broken exhaust system and a broken AC. He had it done on Monday the following week. His price was below the average based on my google searches. Also he is a super nice guy. I hope he loves a long life, because I will never go anywhere else for service!

I called up and asked if they could give my car an oil change right away, and they said it wouldn't…read morebe a problem. Service was fast and courteous, and the price was very reasonable. They didn't try to BS me or sell me things I didn't need, which I appreciated. There was also a cute pup in the waiting room! Snowball is friendly; consider yourself forewarned. Overall, a great family owned local business that I would love to keep supporting.

My boyfriend's elderly barber referred us to RV Auto Sales. He said he'd been going there for years…read moreand Clay, the owner, was an honest mechanic. Dropped off my 1996 Eagle Talon with an oil leak that had gone undiagnosed for a year. Other mechanics weren't able to figure out what was wrong with it. It also needed an oil change and a tune up. Clay not only diagnosed the oil leak, he called me several times to let me know what was going on and to make sure it was okay to do the repairs. For the tune up, oil change, oil sensor replacement, and valve cover reseala (for the oil leak), the total cost was about $200. He was quick, efficient, knowledgeable, and honest about what was going on with my vehicle. Will go here for any future repairs.

I'm looking for a decent used car for a second vehicle at a reasonable price, and I found a listing…read moreon Facebook for this dealer. My past experiences with buy here pay here places have been sub-par at best and I was a little sceptical about contacting them, but I am so glad I did. Alan is great to work with and more than fair. I found an SUV that was perfect for my needs a a second vehicleI, but it had a few minor issues. Most dealers especially BHPH places say it is strictly as is. Nope not Alan, he's going to fix those minor issues and hopefully I'll be in my new ride tomorrow. I just bought an F-150 from a major local car dealer and now I wish I'd found Alan before I bought from them. I highly recommend Dino Auto sales and when rating BHPH, they get 10 stars in my book, but alas I can only give 5. Oh, and he is in no way the cheesy, greesey, fast talking, trickster that you usually run into in this kind of dealership. He's not out to take advantage of the under-banked with less than stellar credit, he really enjoys what he does and honestly wants to help you get into a car, not just take your money. He doesn't even charge interest on the loan - NOBODY, does that.

Great experience with Alan at Dino's. Found a great car for a very reasonable price. He was very…read morehonest about his vehicles and helped us find exactly what we needed. We will definitely go back when the need arises. Highly recommend this business.

They were ready for my truck and they were finished on time…read more They are tops on my list

Nice people but they charge 189 per hour and they magically found all these things wrong with my…read morevehicle. I have never seen crazy quotes for basic work