I had a very good experience at Edwards Auto with Joe Buck, and the general manager…read more They went above and beyond to look for a car and I love it It has everything that I asked for in the price was still way below $300 a month. I seen the refuse but you have to realize when you buy a used car without warranty that's what you get if you want a good worry free car you have to buy a new one and I bought a lot of new ones and I'm very happy with the used one that I got there. Customer service was great from the sales person to the general manager, and I cannot leave out the gentleman with the three German shepherds. I just hope I live long enough I am 68 of age where if I have to have a another car, I would go back to back there!!!!!

What a bunch of bs…read more Big writing on the walls literally explaining that you're an idiot if you buy a vehicle from these guys. Literally. Like they're proud that they don't do shit. Huge letters."We know nothing about these vehicles. You are buying it without a warranty..." and that's because we are representatives of lazy,entitled family values. Spent almost $9000 on a truck that they offered me $4000 in trade value two months later. It has unforseen electrical issues and has already needed new bearings and suspension. Trash. Rich white trash. Just saying. Iykyk.

We drove 100 miles after extensive questions & conversations with salesman intending to buy a…read moreLincoln Navigator. We arrived and the car was already running thinking they were ready for us to test drive. I opened the drivers door and the power running board didn't work. Sales said it was"frozen" whatever that meant. No offer to fix it before purchase. Following the test drive I shut off the car and the salesman came out to move it and it would not start. The owner and another man came running (literally) with a battery charger and confessed that they had to jump it that morning! It would not start even after a charge. They had this lot 6 months and never checked the battery (it was the original 2019 battery that came in the car new. They didn't fix the running board or tell me prior it did not work. The salesman said he himself drove it 1000 miles last summer. This car would have left me stranded on the 100 mile drive back home!

We bought our new car here after a total loss, and will be lifetime customers after the experience…read morewe had here. We worked with Shawn, who went above and beyond to find the vehicle that fit our family's needs and price range. It was so past my scope of what I dared to hope for in a car buying experience; Shawn genuinely cared about what our family needed and offered us a loaner for as long as necessary, and kept us updated on vehicles that came in that could fit our needs. We ended up with an economical vehicle in our family, and the next time we need one we know where we are going. I never imagined a car buying experience could be so easy... especially while recovering from an accident. We are sticking with the "little guys" - what a HUGE difference and amazing experience

Think Twice Before Buying Here…read more I trusted New Horizons Auto Center based on their image. That was a mistake. After my experience and research, it's clear this dealership is building its reputation on unsafe, defective vehicles and zero accountability. I recently purchased a Toyota Tacoma here during the weekend. Right after buying it, I noticed something felt wrong. Two days later, I took the truck to an official Toyota inspection, and they told me the vehicle was extremely unsafe to drive -- for me, my family, and for others on the road. The repair costs were estimated to be higher than the entire value of the truck due to serious structural issues that had clearly been hidden. When I returned to the dealership seeking a solution -- whether a partial refund, a fair exchange, or any support -- their only answer was: "Find a lawyer." No help. No responsibility. No concern for my safety or that of others. The Real Problems You Should Know: They hide information about major vehicle problems. They sell cars without proper inspections or regard for safety. They protect themselves under an "As-Is No Warranty" agreement. They have no post-sale support -- once you sign, you're alone. Multiple reviews mention Vehicle Quality Concerns, Lack of Transparency, and even Questionable Review Practices. I've bought cars before at other dealerships, and the difference is huge -- other places actually help you when something serious comes up. New Horizons Auto Center doesn't. If you value your money, your time, and your family's safety, avoid this place. It is thousands of times safer to buy from a private seller than from a dealership that refuses to stand behind what they sell. A dealership's real reputation is not built by five-star fake reviews but by how they handle real problems. Here, they fail. If management cares about their name, they should start by protecting their customers, not abandoning them. Please read the negative reviews carefully -- they all tell the same real story. Photo 1 in review by andres lopez Photo 2 in review by andres lopez

Very helpful, friendly reliable car dealership who will check all of your boxes. Give them a chance…read moreand let them take you to a new horizon. 5 out of 5!

I recently brought my car into Honda Cars of Bellevue because one of my tires was slowly leaking…read moreair. Since I had replaced all four tires within the last three years, I figured there was still some warranty coverage left. When they looked up my information, the service advisor initially told me my tire warranty had expired in April. I had to correct him because I remembered getting a flat tire around the Fourth of July last year, so I knew the timeline didn't add up. Thankfully, they double-checked and found that the tire was still under warranty. The biggest downside was the wait. I had already arranged for someone to pick me up, but I was told my car was already on the rack and that I'd be out of there soon. Because of that, I decided to stay instead of leaving. Unfortunately, I ended up waiting about an hour and a half in the lounge when I could have been home or getting work done. To their credit, the staff apologized for the delay, and the repair was completely covered under warranty, so I didn't have to pay anything. While the communication about timing could have been better, I appreciated that they honored the warranty and made things right in the end.

Brought my new Honda Accord 6 months ago & brought it in for a oil free oil change and tire…read morerotation which you get at no cost. I specifically noted this with service writer, and he checked the cars miles at only 13,800 miles and said we are good to go and pick it up in an hour. Went to pick it up and received a Bill for over $118.0 Dollars? I went to finance and complained, and they basically said there is nothing you can do. Totally a bait & switch Don't trust them or get it in writting.

Chris is a sorry excuse of a manager. Allowed his employees to hang up on my face and even doubled…read moredown by saying I'm driving a car for free after falling on bad times and missing a payment.

I purchased a 2017 Nissan Maxima from here and before my down payment of $5,000, the car was over…read more$25,000! I needed a car really bad and I have horrible credit and nowhere else would approve me. My car payments are $352 every two weeks!! I checked how much this car is worth on KBB and I am definitely getting ripped off! The car is only worth around $11,000-$12,000! I will be returning the car when my credit gets better! I am just wasting my money on this vehicle. And the people at the finance company are RUDE as hell!! I deal with a chick named Tiffany from GEM Financial and I ended up blocking her number because she was such a bitch! I would never recommend this place to anyone!

Seemed like a very genuine knowledgeable guy (marty). At first. It's funny they say each vehicle is…read morehand picked of good quality cars, yet when I told them of the issue I am going through they were clueless, or rather played it off well. There is a lot of "oh that's not what I said" as far as even telling me my first payment he was off three weeks. Then I told him of the issue for the second time since it has only been two weeks. He told me if there is any issue to come see him so he can have his mechanic check it out. Went to have it checked what do you know "oh I didn't say today". He clearly said today. Then, the issue with the windshield he said he would replace asap, or having somewhere he could have my stereo swapped the next day. I get it is a buy here pay here. Don't say what you don't mean. They always say you will only find bad reviews no one will take the time to do a good review. In this case, that's correct. If I can help someone else in their decision if they are debating I have paid it forward. If you have met him he is very vocal of being religious, to get on his level I will describe him as a wolf in sheep's clothing.

From the owner: Used Auto Sales & Financingread more

I was referred to by a friend, the trucks are reliable had mine 6 years now I couldn't find any…read moreother lot around that had what I needed in my price range in Good shape as their trucks! Good customer service as well

I should have laid more attention to the 1st and only review about this place. I purchased the…read moretruck trusted this dealer after the review seen on FB Market Place. i get the truck home from a 3 hrs drive 200 mikes all seems fine. At 690 miles check engine lights up and three engine codes suddenly show up and tge chevy front end "death wobble" Truck had s reported 139,000 miles. Contacted dealer and said "sorry this happened to you but my hands are tied." Showed dealer $4500 est for transmission repairs and have not even had chance to find out why cat code is also showing up suddenly on ecm. Stay away!