I took my shorkie for an examination because he was limping, he had x-ray done and I was told nothing was broken. The doctor said he didn't know what was wrong but gave me 2 different pills for him. The pills are not working so I called, left 2 messages with his receptionist she said I am sorry but we have been so busy, not a good answer so I called the 3rd day and was told he has gone out of town, I still didn't get a call back. My pet is still suffering , now got to find a reliable doctor my fur friends. read more

I am the mom of several French Bulldogs and a Yorkie-Poo. I feel that my dogs are treated with kindness and top notch service by Dr. Milledge and staff. The love for animals can be felt in the air. read more

Carson Road Pet Clinic - Veterinarians Near Me - Birmingham, Alabama

If you love your pet, please think twice before bringing your babies here. My friend and I had the most horrid experience here and our little dog is traumatised. I entrusted them with the care of my 15 pound furry baby since my pet suffers from anxiety and he needed to be sedated for grooming. He gets distressed while grooming and we carefully explained them to groom him as gently and painlessly as possible because of his condition. We had got their contact from the local pet smart. It was nice that the clinic was headed by an elderly vet. It was the first time in 2 years our pet was getting sedated and we dropped him at 9 am. We checked on him at lunchtime and they told us to expect a call back to pick up at 4 pm. We got a call back much later at 5:15pm to pick up. So we left during the rush hour and gave them a call from the car that we are on our way and our ETA is 5 minutes past 6 to pick our baby. The senior receptionist said they close at 6, was very rude and slammed the phone on us and left the store when we were literally 5 minutes away from clinic. I understand that we were late by 5 minutes, but they had our baby for more than 8 hours. We even pleaded to the receptionist that we would pay her a big tip just for waiting for 5 minutes so that we can pick our dog. She said her computers are closed. We pleaded we would pay in cash, she slammed the phone on us and left. We arrived at parking lot of empty clinic with our dog inside sedated, scared and alone inside WITHOUT human supervision. We called the cops to get our baby back and they couldn't help us. They locked our little baby overnight without informing us, without taking our consent, without asking if he is on any medicines. We have to give daily SSRI's to our dog for his anxiety and we couldn't give him that since he was locked. After coming home, we PLEADED to the vet of the clinic over Facebook messages that we would pay him for his Uber, a big tip plus his bill if he gives us our dog back. While he had the time to keep messaging us on fb, he was ruthless enough to let our dog sit In a crate overnight. Our dog spent his whole night unsupervised, non-medicated locked up in an unfamiliar place while his parents were desperately pleading to the vet to release him who was spending his time messaging us on Facebook. My dog is not crate trained yet they put him up in one despite me telling them. The slogan of this place reads like " where pets are family". Is this how you treat your family? Vets are supposed to be kind and compassionate. For being late for 5 minutes, they were ruthless enough to punish us and our puppy by locking him up and then billing us 180$ before releasing him from the confinement in the morning. When my friend brought our dog home, he immediately leapt to the food bowl, peed for a whole minute and drank a whole bowl of water. He clearly was so scared in that prison overnight to not even go to toilet. They were so unkind that they didn't even put the sweater overnight on my dog that we brought him with. To the vet and the two receptionists, you should train in kindness and compassion before starting to treat animals. read more

Carson Road Pet Clinic - Veterinarians Near Me - Birmingham, Alabama

I had to have my precious elderly pomchi put to sleep. It was such a heartbreaking thing to have to do but Dr. Milledge and his staff were so kind and caring that it made a horrible time as easy as it could be. They were so tender and loving to my baby and that just meant the world to me. I have received a sympathy card in the mail today that included his paw print that they had taken for me. I'm so very grateful for this memento. I would highly recommend this vet. If I should get another pet, I will definitely be going back to this vet. read more

The employees at this pet clinic are so caring and compassionate. We have brought our pets there for years and highly recommend them

On my first visit, I felt this clinic - Dr. Milledge, and all of his staff - truly cared about the welfare of my cat. Dr. Milledge is down to earth, very knowledgeable, and compassionate. read more

They lied about prices I was told 124 but paid 185. That was a discounted price is what I was told but that is hard to comprehend. My poor cat is traumatized from his experience at this clinic. I would never refer anyone to this shit show. read more

I am so proud to call this my vet. I have complete confidence in Dr Milledge. He has taken care of our pets for 20yrs. Candace , Nicole, Destinee, and Anna love my dogs as much as we do. I trust all of the staff and Dr Milledge implicitly. They have worked tirelessly thru out all the Covid mess. anyday and everyday that I needed them, they were available for me and my pets. We had to send 1of our baby's to heaven last May. They were as emotional as we were. Compassion is not in short supply here. read more

I found this Vet by doing weeks of research and recommendations. My Pomeranian is very nervous about vet visits and this vet was amazing! My pet didn't even notice when he got his shots and actually enjoyed seeing the Vet come into the room. Another thing is this vet is honest and up front if you ask him to be. I knew something wasn't right with my dog and took him. I was worried bc money was tight at the time but I knew I needed to bring him in. The Vet went over what test they could do, what he recommended we start with since money was tight, and gave me amounts before doing anything. Everyone was very nice and understanding. They we're even fast to call me about the results and scheduling a follow-up. I even felt comfort and support after learning my dog was going blind and had diabetes. I could call with any questions or concerns and everyone at the office was supportive through the rough patch we went through balancing his meds. I highly recommend this vet if you are wanting someone as your goto vet and if you want someone who will get to know you and your pet. read more

I have used Carson Clinic for approximately 18+ years. I can't imagine going anywhere else. The staff there has always been helpful and informative. Unfortunately, I have had to endure the pain of euthanizing several older beloved pets. Dr. Milledge and his staff have ALWAYS been so compassionate and caring both for my furry family and me and my husband. Recently, I had to say goodbye to my pit bull mix named Koda. They had treated him for several years for an assortment of health issues and ear problems. Always, the care was excellent. They handled the sad details of preparing our loved pet to be taken home for burial. I can't imagine using the services of any other vet for our needs. On the brighter side, every time our furry family has needed medical care, I have always found their procedures, treatment and surgeries to be top notch and provided with care for both the pet and us. I hope to see this clinic and staff stay with us for many, many more years to come. read more

Love Dr. Milledge, and his wonderful staff!! They are like members of our family and I wouldn't know what to do without them! My dogs actually enjoy going to the vet! read more

Please beware of Dr Robert B. Milledge!!!! I dropped my dog off at Carson Road Pet Clinic at 8:30am on July 3rd, 2018 for sedation and grooming. They told us they would call when our dog was ready for pick up. We called the pet clinic at 5:30pm because we had not heard anything back about him being ready. When we called them, an employee by the name of Kristen, told us our dog was ready and we asked her how much the bill was and she replied $136. We had been told the grooming was $40. When I asked her what the charges were for she said that they had to give my dog a rabies shot because he never had one. Before we left the dog that morning, we provided all of his updated paperwork and vaccination records. I asked her why would they give him a second rabies shot and she replied that she "doesn't have any paperwork on my dog and the girl that was there earlier is gone for the day so it isn't her problem and we have to pay $136." I told her that the paperwork was important and we needed it and she said "well I cant find it, your dog needs to be picked up by 6:00pm." I then told her the location of where he had the rabies shot and she said that she called that vet and they have no records of my dog. She then hung up in my face and when I tried to call back no one answered the first time, then another employee answered and would not speak with me about the problem. I called back a third time and told them I needed a manager or supervisor to call me back. Dr. Robert B. Milledge called me back and as I was explaining my problem and how his employee spoke to me, he cut me off and said "I don't want to hear anything about my employees, we are not going to discuss that." HE WAS THE RUDEST VET I HAVE EVER ENCOUNTERED! He stated that he is a doctor and doesn't have time for this and spelled out his name when I asked who I was speaking to. He was the most condescending person I have ever spoken to! He continued to scream in my ear and tell me they did nothing wrong. So, once my husband picked up our dog, they told us they DID find our paperwork and they DID have a record of his rabies vaccination and they would not charge us for the rabies shot. They gave my dog a shot that was not needed which now I have to call his regular vet to make sure there are no side effects associated with 2 rabies shot being administered in a short amount of time because they just handed my dog off and didn't even apologize for something that was clearly their error. My dog has not been acting like himself since we left. Dr. Robert B. Milledge needs to be held accountable for the treatment of my dog and also how he treated us as customers. read more