Car was in shop for 21 days for damage underneath. I got a call that the car was finished only to…read morerealize the transmission wasn't repaired. It was apparent that something was wrong immediately as I put it in gear. Took the car back to Auto Collision and Glass and after three days, I was told it was finished. The car still didn't feel/sound right, so I got it checked out by a mechanic and he found that the transmission work was shoddy. I brought the car in a third time for the remaining $300 worth of work. Company needs to focus more on quality control and customer service. It may seem minor, but an apology would have made a big difference to me! My family were loyal customers for 11 yrs, but now looking for another collision shop for future repairs.

The staff at this shop was exceptional from the people a the reception desk to the technician! The…read morecollusion work was also remarkable! If you're looking for a professional team that does great work... this is the place to go.Debbie A

Service is good, staff is friendly, but they do charge a credit card usage fee. This shouldve been…read morebuilt into the initial quote if the addition 3% fee is that substantial. Allstate insurance stated that it won't be covered either. This being the case, I highly recommend paying with cash or going elsewhere if you plan on using your credit card to pay the finalized invoice.

I had some work done from a hit and run. I came for a free estimate, and left feeling really good…read moreabout the quote. They (Jackie) took my info and called later that day. A date was scheduled to return for the work. The day of the repair went flawless and the work was done really well. Totally satisfied with everything.

Channel the receptionist is so courteous and extremely helpful…read more I came here after getting hit from the back and needed my car fixed. They are kind and compassionate and take care of your throughout the whole process:) Definitely recommend them. xx Arsala

Our various autos have been repaired several times over the years at CarStar St. Catharines. Top…read morequality work every time, excellent and skilled staff, no surprises ever. Our insurance company has repeatedly directed us to CarStar, meaning that they have had many good experiences also. Recent work on my spouse's Honda CRV was just excellent. CarStar's set up with Enterprise for rentals is excellent. Their communications wrt estimates and progress and completion of repairs are first class. BTW - We needed a review today of a strange small dent pattern nearby the recent repairs, was it there before the recent nearby repair or was it a new event? The CarStar records were just great, it was already there and not part of the recent repair claim. Within minutes we had a quote to deal with this old forgotten, minor event. This is first class support all around. We hope we will not truly need CarStar real soon but they will be our go-to help center for our autos. Fred and Hope Manzer

Came back to give another review--had to get the exhaust on my car replaced due to it partially…read morerusting off. Dan was super flexible in getting the car checked out and giving me a price, then allowing me to drop it off in the morning a few days later to pick it up later that afternoon since my work conflicted with getting it fixed the first day I dropped it off. I was a bit late in picking it up due to a ride issue, which ended up working out okay because the part I needed hadn't arrived yet. I did wait a while in the shop to pick up my car, but Dan was nice enough to give me a discount on the bill. The extra time I spent there wasn't really a big deal at all. They also did my friend's head gasket and timing belt repair on his Subaru about a year ago at the same time as my last review and did a fantastic job for a really good price. More recently, they fixed a part of my friend's electronics in his car in about an hour or so. Overall have been having pretty good experiences here and the mechanics are always very open to telling you what you should or shouldn't get fixed. I send all my friends over to Dan the Car Man!

We never got past a quote. Their cost was 50% higher than other shops…read more Do your homework.

I am completely satisfied with my experience at Auto C&G! While the repairs took a little longer…read morethan I had hoped, they kept me informed and up to date throughout the entire process. They even went above and beyond by staying late on a Friday to make sure I had time to pick up my Jeep, and they took the extra time to address something outside of the collision repairs that I had asked about. Everyone I dealt with was professional, friendly, helpful, and had a smile every step of the way. Their customer service truly stood out. I would highly recommend Auto C&G for any collision repair or other vehicle maintenance needs. Great people and great service!

Welp, I had an oopsie. I was parked at a business in a very tight spot. It was the last free spot,…read morebetween another car, a brick wall, a telephone pole, backing out directly into traffic. I had a bad feeling about it right away. And in the end, I was right--the telephone pole got me. :-( I grazed it while backing out, enough to do a noticeable ding. Nobody was hurt. I didn't damage any property of anyone else. Except for the bit of telephone pole lodged into my driver-side door. I shopped around online for a collision shop not far from home with decent reviews, and landed on Schmidt's. I liked how the majority of their reviews on Yelp and Google mentioned that they handle pretty much all of the insurance back-and-forth, plus do great work. I called them, and they could see my car right away, so off we went. After meeting with Schmidt's, we decided to leave my car there right then for them to do the work. The shop was clean. Everyone was very friendly. (One hrrrmmmppphhh, nobody was wearing a mask, but I was, and they stayed their distance.) I called my insurance agency to connect them with Schmidt's, and for the most part they communicated with each other, without me having to do much at all. It took about four or five days for the insurance to finalize the approvals, and another four days or so for Schmidt's to do the work. The nature of the work is a lot of applying, then drying, then doing that again, so I knew it would take a while. But when I picked up my car, the work was impeccable! No signs that my driver-side door was ever up-close-and-personal with a telephone pole. The paint was all blended just right to match the rest of the driver-side of the car, and my pinstripe was reapplied nicely, too. I have had horrendous luck with most automobile shops, still not having a good, reliable, trustworthy go-to mechanic. But when it comes to collision, if I ever need work like this again (and I sure hope I don't!), Schmidt's is definitely my go-to collision shop.

I would highly suggest another body shop. I got into an accident causing damage to my rear door…read more Transit Collision used double sided tape to re-attach panels. Panels are now falling off when I open the front door. The shop held my car for exactly 1 month to get the rental money. When I picked my car up, the inside was covered in dirt and not ready to go home.

This garage helped me a lot in the past after I got in an accident. They helped me understand what…read moremy car needed and why. Prices seemed fair and overall made my stressful experience as nice and easy as it could have been.

I've worked with Redstar for over 10 years, always completing service work in a timely matter…read more Recently I have had some collision work done and the work was done in just a few days and looks great, highly recommend these Guys !!!

l would like to begin my review by expressing my appreciation for the entire staff at Red Star…read moreAuto Center. Nick, Alex, and Sergio went above and beyond to restore my 2007 HYUNDAI to look AMAZING. If you are contemplating keeping your vehicle and want it to look brand new, this is your solution and go to shop. My vehicle had only 70k miles and it is a beautiful vehicle minus the rust that started to appear. My family and friends were shocked to see the before and after on my vehicle. I had an exceptional experience. They were highly professional, affordable, and customer friendly. They also did a superb job in little details as well. They restored the oxidation on my headlights that now appear to look like new. They picked up and returned my vehicle to make my experience very convenient. I was beyond pleased with the entire process. I could not be HAPPIER! I told Nick that his workmanship is that of an artist. I highly recommended RED STAR if you are seeking a quality, highly experienced, and affordable collision shop. THANK YOU RED STAR !! Evelyn

Eric and his team at Bank St Auto and Truck give, without a doubt, the best customer service I have…read moreever received from a business. Honestly, I've never been treated better in any business that I have patronized. The quality of work is spectacularly excellent. I appreciate you guys!! If you're looking for a truck repair and collision shop, don't bother going anywhere else but Bank St Auto and Truck. I have turned my entire extended family onto Eric and his team, and they all feel the same as I. Well done Bank St!!! You set the standard for exceptional work quality and customer service!

Bank Street Auto is the best! Excellent service, extremely professional and courteous and timely!…read more Couldn't recommend them more highly! Merry Ostrander