Actually called me back, I called 8 other places. Chris, the driver, called me back quickly, and…read moreimmediately helped me arrange a time and gave a reasonable price. He was courteous and humorous and knew his job and did it quickly and safely. I appreciated his personality and humor, and willingness to help me out in a difficult situation. That's customer service, a rarity today it seems.

El Cheapo is mucho bueno! I traveled to New York to take care of my dad's affairs and needed to…read moretow a vehicle. They set up an appointment between 2:30-3:00. I received a text at 2:45 telling me he was on his way. He arrived, loaded the motorcycle and delivered it as promised. I found him to be very personable and I was comfortable with his professionalism. I enjoyed my time with him and would hire them again if needed.

Zac arrived at the time the lady on the phone estimated. Towed my car and got me to where I needed…read moreto be. They quoted me lower than most people that I had called. Very nice and great service.

From the owner: Need help on the road? Look no further than Niagara's Roadside Recovery! We are available 24/7 to…read moreassist drivers in any situation. From towing to winch outs, tire changes to fuel delivery, our comprehensive services have got you covered. If we happen to meet during difficult times, you can trust that our assistance will exceed your expectations. We truly wish that such situations never occur, but if they do, we'll always have your back. In case of an emergency you can reach us through text or phone at (905) 931-6315

What they're doing should be illegal. Real scummy the way they operate. I went into 7-11 and next…read moredoor to the juice bar. I was in the juice bar not even 5 minutes, when I came out i had a boot on my truck. Even though I was in 7-11, they said as soon as u leave the property they boot you. I watched them boot 4 more vehicles while I was sending a $75 Venmo to have it removed. They sit there and wait, the second u walk out of the lot, they put a boot on, even if you're a paying 7-11 customer. Pure scum! Luckily the guy was just doing his job or I would've added an assault charge to the $75 fine. Karma comes back around

This company is working with the 7 Eleven on Auburn and Elmwood in Buffalo to extort money from its…read morecustomers. I was a paying customer of this 7-Eleven location and got my van booted by Adam's Towing while I was in the store. At that time every single vehicle in the parking lot was booted. I was forced pay $75 to get the boot removed. I watched as this company employee was given a 50/50 split of the money they are extorting from its customers. Do not give this company a penny of your money or business because they are clearly unethical and have no problem extorting people.

AT&T Roadside Assistance sent them my tow call at 1pm. I was assured that they would arrive within…read more2.5 hours. Waited 3 hours and called again and was told it was going to be another 30-45 mins. Called again an hour and a half later and was told they cancelled my call and spposedly told RA to send someone else. The guy I talked to, Chris, said he had a truck break down. If that was the case, why didn't he tell me when I called previously? Or call my cell and tell me what happened? Excuses are like arseholes--everyone has them and they all stink!

Great service.Broke down near Isle View park and needed a tow.Brandon came quickly and was very…read morefriendly and helpful.Towed my truck to West-Here Chevrolet on Transit Rd.

11pm on a Wednesday, tried about 10 other numbers from Google and he was the only one who gave me a…read morecall back. Great price, and even better service. I would probably be sol on the side of the 400 still. Thank you!

From the owner: Broke-Down Towing stands out in the towing industry by combining reliable service, customer-centric…read morecare, and a deep commitment to professionalism. What truly makes us unique is our unwavering focus on making tough situations easier for our customers. Whether it’s a minor breakdown or a more serious roadside emergency, our team is always just a call away, ready to deliver fast, efficient, and affordable solutions. We pride ourselves on transparency—no hidden fees, no surprise charges. Our pricing is clear and upfront, ensuring peace of mind when you need it most. Plus, our drivers are highly trained professionals with a focus on safe, damage-free towing and timely service. We know that being stranded can be stressful, which is why we treat every customer with respect and handle each job with care, whether it’s a luxury vehicle, a commercial truck, or a family car. With a fleet of well-maintained, modern tow trucks and 24/7 availability, Broke-Down Towing offers unmatched convenience, accessibility, and reliability. We don't just tow; we provide a lifeline when things go wrong. Whether you're stuck on the side of the road, in a parking lot, or need roadside assistance, we get you back on your way quickly and safely. Our reputation is built on honesty, quality, and dedication to service—making us the towing provider you can trust in any situation.

12-6-21 Had another great experience here. I needed some…read morework done which was going to take most of the day. Due to Covid, they no longer provide a back and forth service to your home. I knew this and was prepared to spend the day sitting in the waiting room. To my surprise, their team offered to bring me home and later came and picked me up. I was very satisfied with the work on the car and also had a great experience with their staff.

My van was towed by AAA at about 1:30am to Bellreng's. The…read morefirst guy from AAA suggested I have my "dead" van taken there earlier in the evening. David, from Bellreng's called me at 9:45am to tell me I needed a new : Alternator Battery Wiper Blades & an Oil Change, plus a few small things. That's how quickly they found out what was wrong. I was expecting to hear that is would be a few days & a couple thousand bucks. BUT, David said all of that was coming me to $1159.70 & it would be done around 3pm. I was shocked & thinking , "yeah, ok". Well, my phone rang at 3:15pm & my van was finished. I went to pick it up & I was quickly taken care of & outta there. The place was clean & did not smell like a garage. My van was just the way I left it. They did not mess with anything or move things around, or have that greasy paper on my floor leftover from them, like all the other places do. I left there with a smooth , quiet ride. No lights coming on, on the dash & my AC was working again. They are quick & don't mess around. I like it there & next time something goes wrong with my van, I'm definitely taking it back there !!!

I had purchased a vehicle and my insurance company wanted a Carco inspection. I was referred to…read moreAuto Collision and Glass by my insurance company agent and I'm so happy they sent me there. I was warmly greeted by Rachel who is phenomenal. She was a funny, friendly and efficient. I was a walk in and she took care of me right away, the whole process taking less than 20 minutes total. All in all, they were quick, all my paperwork was done and sent without any issues and they even provided a hardcopy for me in a sturdy envelop. It was a great find!

Took our vehicle in for repair after an accident. Had to get a rental. Signed papers the same day…read moreto get repairs started and authorize work by this place. Took 3 weeks to do the repairs and told the ins company we didn't sign papers to start the job so that's why the rental went over our rental time allotted. That's not true! They didn't do the work in the time they said so we got a bill for our rental. The manager lied to the ins company to save their own ass! And the repairs were second rate at best! They do crappy work and take too long. They get extra money from ins and throw ppl under the bus. Never go to any location. Issues in Amherst with the dishonest managed and at the NF location with crappy work.

Prompt. Courteous and easy to work with. They made the process so easy and effortless. 10 out of 10…read morerecommend.

From the owner: A1 Towing & Auto is your go-to source for all of your towing and roadside assistance needs. Give us…read morea call today to schedule a pick up.

We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the…read moredriver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys! We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the driver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys!

No one wants to replace a windshield! I had a busy schedule so they saw me in West Seneca. Marty…read moreand team could not have been more helpful. It took about an hour and while one might wonder what made service so good.... I had one replacement that left me with a piece of glass on my dash that had my inspection sticker etc on . I drove around with this for a year until next. inspection. Marty removed said stickers and applied them to my new windshield. This felt huge to me. I will definitely use them again and referred people already .