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CARSTAR Mississauga 401

1.0 (15 reviews)
Closed • 9:00 am - 1:00 pm
Updated 3 months ago

Services - CARSTAR Mississauga 401

Bumper repair

Auto frame testing

Auto mirror repair

6 More Services

Auto mirror replacement

Auto steering and suspension repair

Rear-end damage

Auto window repair

Auto window replacement

Vehicle towing

CARSTAR Mississauga 401 Photos

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Recommended Reviews - CARSTAR Mississauga 401

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Spider web like crack on the glass while the car was with Carstar
Harold D.

Let me start off by saying I STRONGLY RECOMMEND YOU DO NOT TAKE YOUR CAR TO CARSTAR IN ARGENTIA, MISSISSAUGA, if you love your car. I wish I had listened to the past reviews and not given my car to these guys. My Benz E350, was involved in a forward collision on the passenger side, front headlight smashed, damaged front fender, side panel and hood. They kept the car for over 1 month and a few days, my wife picked up the car as I was out of state, she didn't know how to check and see if all was ok. Anyway the first thing she noticed when she got the care was some gooey sap on the rear passenger side window when she took off the sap underneath was what looked like a spider web like surface crack on the glass. She advised me and sent me a pic, but there was nothing I could do and she wasn't comfortable going back to them. When I got home 2 weeks later the first thing i noticed the front hood alignment was off, the refurbishment and paint done on the front hood was shitty leaving dark patches on the paint and that was definitely not the way the car went in. I take extreme good care of my car and the paint job on the car. I took the car back to them the very day I arrived, the store manager Robin had the tech fix up the hood alignment, I wasn't too happy with it, but it was acceptable. The crack on the glass was totally unacceptable as this happened when the car was in their care and Robin totally played the denial game and stuck to it. He went ahead to give me quotations for a new glass insinuating i will have to bear the cost of window replacement. DO NOT TAKE YOUR CAR TO THESE GUYS and definitely DO NOT TRUST ANY WORD that comes out of ROBIN's mouth, he is a liar. Trust this review was helpful. I wish there were other forums where we could post reviews and dissuade people from dealing with business establishments like this.

huge gap in bumper under headlight. Thanks for the inexperienced body work  CarStar Mississauga
Christopher F.

STRONG CAUTION. DO NOT TRUST YOUR VEHICLE TO CARSTAR MISSISSAUGA 401 (Argentia Road). Sloppy workmanship and bad customer service. Was recommended by my insurance company for minor repairs to my bumper. Unfortunately CARSTAR Mississauga 401 did a poor job on refinishing and reinstalled the bumper incorrectly. This was noted on the customer concern form the day I picked the car up and then manager refused to honour the warranty. Do yourself a favour and don't deal with these weasels - especially the manager. He tried to take more money from my pocket - above the insurance payout - to fix their sloppy work. I'm not sure why this location is able to operate in this fashion. This would be a 'zero-star' rating if possible.

Carstar 401 sucks

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6 months ago

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Victoria S.

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2 years ago

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Victoria S.

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2 years ago

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Victoria S.

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9 months ago

went there to get a qoute on the dent of my car,was told to just email them,but havent got any replies.

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Victoria S.

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2 years ago

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7 years ago

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5 years ago

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12 years ago

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Ready Honda

Ready Honda

(20 reviews)

Cooksville

Bad customer service. This dealership is selective to who they give good customer service to…read more From the people who answer the phone, to service advisor. They are all just rude. I have spent thousands of dollars at this dealership. After this product recall, I am taking my business to Lakeshore Honda, as I am not paying for people to be rude.

Bad experience. Would not recommend and would not trust my vehicle to be serviced there again…read more Brought my car in because of an air bag recall and paid for an oil change plus multi-point inspection package. Returned to picked up my car as soon as they called. They said the car was in good condition and no additional work needed to be done. As soon as I got in my car, I noticed a 30-inch crack across the windshield that wasn't there before. Went back into the dealership immediately to report this and at first, they outright denied it. An hour later and after speaking to two managers, they eventually agreed to pay for half the repair cost only. Regardless of their final decision, I felt that the entire situation should have been handled much better (especially if as they say, this is not an uncommon event). Supporting Details: 1) Despite evidence on the contrary, they said that the large crack was caused by a pre-existing chip in the corner the windshield and that any temperature or pressure change (e.g. from the sun or from the hoist) could have caused to spread. However, their own multi-point inspection just prior gave my windshield a green (satisfactory) condition. If the pre-existing chip was significant enough to cause such a crack from a simple temperature/pressure change, I feel they really should have detected it during this stage if they were doing a proper inspection. 2) Even if they missed the chip, the staff member who drove the car back out to me would have definitely noticed the 30-inch crack, which according to their own inspection, wasn't there before. Instead of notifying me and recommending repairs, they ignored this problem and knowingly handed the car back in worse condition than when I dropped it off. 3) The situation should have been escalated to a manager right right away but the staff member I reported this to instead insisted that I wait for my original service rep (who had currently stepped out of the building). After about 10 minutes of waiting, he returned and abruptly dismissed my concern and outright denied that they had anything to do with the damage. He said something along the lines of "we only did an oil change, we never took it out on the road for a spin or anything." 4) When I persisted, he said that I'd have to speak to the manager. Instead of calling one or taking me to see him, he went back to his work and expected me to somehow know where to find the manager's office on my own (granted it wasn't a big building but it was my first time there and I didn't even know where the bathrooms were at this point). 5) I eventually spoke the owner and to two different managers. They offered a "gesture of good will" to pay for half of the replacement cost (retail price for post-market windshield of $450). I informed them that my regular auto-mechanic 6 minutes away quoted me a price of only $260. They didn't believe me so I provided the name and phone number if they wanted to verify. At this point, they threatened to withdraw their offer completely unless I agreed to get the windshield replaced with them instead of taking my business elsewhere. 6) Lastly, hung prominently on their wall is a big "NOTICE TO CUSTOMERS" sign that informed customers to direct any unresolved complaints to the "Ministry of Consumer & Commercial Relations" at 416-963-0321. This number is no longer in service and said ministry seems to not exist either (closest thing I found was the Ministry of Government and Consumer Services who don't deal with this sort of thing). I have mentioned this concern to Ready Honda staff twice and said that they should probably update their sign or take it down altogether. They didn't seem too concerned and as of this writing a week and a half later, the sign is still there. Are they serious about customer service, or is the sign just for show?

CARSTAR Mississauga 401 - bodyshops - Updated June 2026

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