Paint has delamination in a small area where insurance repairs were done following an accident. It's only been 8 months. They are desperately trying to absolve themselves of responsibility of poor workmanship. Additional damages were done to the vehicle while in their possession they eventually fixed but still denied any wrongdoing after having my vehicle for about 6 weeks. A tire was also mysteriously replaced that wasn't part of the insurance repair and they again denied any wrongdoing. It's strange they would lie but both the Manager Matt and rep Yarro are liars and very deceitful. Truly a horrible experience read more

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7 weeks to finish body work... (scratches across passenger side doors and 2 dents on front and back fender. Absolutely insane. Avoid this place like the plague. read more

If I could give negative stars I would! Horrible service,does not stand by warranty, all excuses, uses generic parts whe charges for OEM. Lousy workmanship missing or wrong screws, clips,gap panels. I could go on, stay away from this fraud of a shop. read more

went there to get a qoute on the dent of my car,was told to just email them,but havent got any replies.

Bad service, for replace the bumper told me one week will be ready, and it took one month. they do not respect their words. very expensive bill sent to insurance. do not re- commend this business to anyone. read more

My car has been at this location for front end collision for 3 weeks I have take all all the pictures including under carriage and since its insurance job they racking up the bill replacing the parts that are alright ie,Radiator Condenser light covers which were all intact. On top they keep promising me different days each time i call their excuse" WE DID NOT GET THE PARTS FROM KIA" WHICH is Total lies... *******PLEASE DO NOT GO TO THESE VULTURES******** read more

A driver sideswiped my car and admitted 100% fault . Should be a very simple claim . My insurer Gore Mutual sent me to Cay Star at 150 Angeline Lindsay for an estimate. I wont go into a lot of detail at this time. The Car Star appraiser was autocratic , I highly expeceted that the damages was skin not structural which turned out I was right when I went to a recommended Collision Cener. I am convinced that Gore Mutual and Car Star are joined at the hip . A couple of days after the appraisal Gore mutual advised that the damage was more than the vehicles value . Car Star over estimated the damage and said the price could rise by $1,200.00 to $ i,500.00 as they thought the front door pilar was damaged , they also said the rear door safety bar was damaged . IT WAS NOT DAMAGED. I have been trying to deal with Gore Mutual in reasonable intellectual manner for ove six weeks . From the onset Gore Mutual has been autocratic , unwilling to listen to or investigate research sent to them . They have also been intimidating and threatning. Out of the Blue they sent me a document that I must review it and sign it giving up the rights to my vehicle and offered a low ball price for the car . I quickly responded advising that they over stepped their bounds and that I contracted a reputable Collision center to repair my vehicle to pre accident condition. they will advise when they have the parts then the vehicle will be repaires. Oh Yeah , my Collision Centers esrimate is 40% to 70% less than Car Star. If anything changes I will update my post. read more

Let me start off by saying I STRONGLY RECOMMEND YOU DO NOT TAKE YOUR CAR TO CARSTAR IN ARGENTIA, MISSISSAUGA, if you love your car. I wish I had listened to the past reviews and not given my car to these guys. My Benz E350, was involved in a forward collision on the passenger side, front headlight smashed, damaged front fender, side panel and hood. They kept the car for over 1 month and a few days, my wife picked up the car as I was out of state, she didn't know how to check and see if all was ok. Anyway the first thing she noticed when she got the care was some gooey sap on the rear passenger side window when she took off the sap underneath was what looked like a spider web like surface crack on the glass. She advised me and sent me a pic, but there was nothing I could do and she wasn't comfortable going back to them. When I got home 2 weeks later the first thing i noticed the front hood alignment was off, the refurbishment and paint done on the front hood was shitty leaving dark patches on the paint and that was definitely not the way the car went in. I take extreme good care of my car and the paint job on the car. I took the car back to them the very day I arrived, the store manager Robin had the tech fix up the hood alignment, I wasn't too happy with it, but it was acceptable. The crack on the glass was totally unacceptable as this happened when the car was in their care and Robin totally played the denial game and stuck to it. He went ahead to give me quotations for a new glass insinuating i will have to bear the cost of window replacement. DO NOT TAKE YOUR CAR TO THESE GUYS and definitely DO NOT TRUST ANY WORD that comes out of ROBIN's mouth, he is a liar. Trust this review was helpful. I wish there were other forums where we could post reviews and dissuade people from dealing with business establishments like this. read more

CARSTAR Mississauga 401 - Spider web like crack on the glass while the car was with Carstar - Body Shops Near Me - Mississauga, Ontario

STRONG CAUTION. DO NOT TRUST YOUR VEHICLE TO CARSTAR MISSISSAUGA 401 (Argentia Road). Sloppy workmanship and bad customer service. Was recommended by my insurance company for minor repairs to my bumper. Unfortunately CARSTAR Mississauga 401 did a poor job on refinishing and reinstalled the bumper incorrectly. This was noted on the customer concern form the day I picked the car up and then manager refused to honour the warranty. Do yourself a favour and don't deal with these weasels - especially the manager. He tried to take more money from my pocket - above the insurance payout - to fix their sloppy work. I'm not sure why this location is able to operate in this fashion. This would be a 'zero-star' rating if possible. read more

CARSTAR Mississauga 401 - huge gap in bumper under headlight. Thanks for the inexperienced body work CarStar Mississauga - Body Shops Near Me - Mississauga, Ontario

DO NOT GO HERE!!! Get the work done in a no name garage!!! State Farm sent me here and I've been stuck with a headache. They installed my light incorrectly. They glued my protector strip and installed my bumper incorrectly. Maury is a liar and cheat. The owner Robin told me to bring my car and they will see what they can do. Pay Mercedes for your mistake. Why would I bring my car to your shop?? Your shop caused the screw up and on top of all that had they only admit to their mistake State Farm would pay Mercedes oakville to fix it now I'm being sent to Carstar by state farm. I was promised the sun and the moon and now I'm stuck with a butchered car. read more

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STRONG CAUTION: I stumbled upon this place when I was on the hunt for an auto body repair shop, and I was recommended by a random mechanic in the area when I was inquiring about vehicle cosmetic services. I stopped here since they were relatively close by, but wow was I almost lured into a cash trap. I unfortunately got into a small accident mere days after purchasing my brand new 2017 Mitsubishi Lancer, and wound up with a melon sized dent underneath my left tail light. Seeing as I'd never inquired about services of this nature before, I was going on advice from others stating I shouldn't be paying more than a couple hundred max to remove the dent only. I did have some very minor paint damage as well, but it was really minute and almost undetectable to the naked eye, so I was solely only interested in having the dent removed. Upon entering CarStar, they immediately asked me for my car ownership information before taking a look at my vehicle. I'm not sure what normal protocol is pertaining to initiating services such as these, but I found this to be a little forward and a bit presumptuous, especially since I hadn't even thoroughly explained my situation, nor had we even inspected my vehicle to comply or deny service. Once the photocopies were completed, the representative accompanied me outside to my vehicle, and at the drop of a hat informed me the work would cost "approximately $1200" and that the work couldn't be completed without doing the dent removal and paint job since this was mandatory and must be done in conjunction. He also informed me that they must "perform further inspection and inform me of any further damage" since this was also mandatory and required criteria for this service. Once all this was brought to my attention, it was a clear no from me. First off, I knew this supposed approximate estimate would inevitably end up being more, and this mandatory further inspection would also tack on more money that they could swindle out of me as per agreement. Let's be honest, this is a BRAND NEW vehicle, and you can't even just perform the one service I want done without all these extras that (in my opinion) are completely unnecessary? Yeah right, this became a hard pass right from the get go. Low and behold, a friend of mine took me to a local shop and I ended up getting the dent immaculately removed without mandatory paint work for $50. Thanks CarStar, so glad I trusted my gut and didn't get seriously taken advantage of by you. Thank goodness!! read more

This location is a scam. I was sent by TD to this place due to a front end collision. What a big mistake. The driver side damage was a dent the size of small pizza, no front headlamp damaged yet they made a bill of around 5k. On top of that I made the error of asking them to fix my front windshield. The next few months it rained, the windshield leaked, went back to them, they asked to arrange and pay for the rental till such time they fixed the windshield, a few months later my inside roof cloth has mould and water is dripping again inside. Oh also the driver side of the car makes your leg chilled as on highway there is a whirlwind of air that comes through with the resulting noise. I asked another nearby garage and they immediately looked at it and said the necessary factory installed noise suppressing packing material is missing and is not worth opening the car up again. Wow, how are these guys still in business. Mikah ludba read more

Stay away! We towed my son's car in and it took 2 weeks for them to even look at it. After that we didn't get it back for 2 months. It should have taken 3 weeks max. read more

Staff are so incompetent...She asked me to provide my insurance and ownership for her to photocopy them, and did not return these very important documents back to me. I tried to ask to send these papers through uber because I need them back and I cannot drive around without these insurance and ownership. I explained that we have to leave very early the next for holidays. She said back to me that I cannot tell her what to do, and it was my fault that I forgot to take my papers back, and I have to pick them up myself the following morning. I tried to ask to wait for me that night I will drive back and will only take me 20 minutes. She said she cannot wait for me because she has to go home. I know I forgot them but I think it is their responsibility to ensure that these important document be handed back to the customer as part of customer service and courtesy especially if they really care that it is very critical for the driver to have these papers all the time in the car to present to authorities when something happen, and very inconvenience for us to go back and pick it up, not to mention that our trip will be delayed because I have to come back to their office . Carstar should be training their employees to know what customer service is. I was just so frustrated and disappointed the way it went. No care at all and because of their incompetence customer like me has to suffer. read more

The most ridiclious service ever- first they said 5 days then 2 more days then another 3 days and now today they need another 4 days. to do what? just to repair a rear bumper. I will never go to CARSTAR again even if my insurance company pays me to go there read more