Buyer beware: "I'M THE DOCTOR. I HAVE THE POWER."…read more We're from the U.S. visiting Montreal. My car's driver side window was smashed in a parking lot. It's Friday afternoon and there are no repair shops open on Saturday. We had to return for work on Monday. I thought I was lucky when I called Optimal Vitres D'Autos who promised me that they had the replacement window in stock and would charge me $450 cash. Also, he said the downtown address on Yelp wasn't correct and they are in Laval: (texted address below). We arrive the next morning at 9 AM. But to our chagrin, no one was there to meet us, even though the person on the other end of the phone insisted we not be late. When "Gino" finally arrives, he demands the keys to the car saying " Don't waste my time, I am the doctor and you wait for the doctor. I have the power." When I reminded him he was late, not me, he aggressively yelled again that he was the doctor, and as I was his patient, I wait for him. My husband said,"Dude, relax, let's just move forward." He yelled, "I'm not dude! I'm Gino!!!!" Finally, he took the keys and headed back to the shop. 20 minutes later he came back to tell us that he had the wrong window. He insisted that my husband go to the shop area with him so he could prove that he had the wrong window. He had already taken the door apart before checking if he had the correct part. "Gino" tried to persuade my husband to pay him $100 for the window which was from a different model car. He would then duct tape a piece of cardboard into the 12 inches that the window did not cover. He also stated that the window did not exist in all of Canada. (For a Honda Civic, really?) Clearly, this man has no grasp on reality. We left, went to Canadian Tire, and bought a clear shower curtain and tape and returned to the U.S.

great service by Gino. helped me out with my windshield at a good price. quick and efficient. would…read morecome back!

This was a hassle-free operation from start to finish. The team, including Jennie in the front…read moreoffice, was terrific. It was the first time my car had been damaged, and after a repair time of 2 weeks or so, it looked like new. I got a good courtesy car while mine was being repaired, as well. I would recommend Procolor if you are looking for repair in the Monteregie. Thanks, Procolor!

It was fast. Helpful and very positive. The team took care…read moreof my car right away. I was provided with a shuttle service to work and back to pick up my car again

overall the service was very good, however, I had asked for a radiator flush and it ended up…read morecosting me over 350$. They claimed that it was an additive that was added. First of all, if they used the proper coolant, the additive is already in the fluid, was it a gimmick to bilk us out money? Now I'm worried that it may cause damage to my engine. It feels like this was a wa to overcharge clients for an extra 200$.

Great garage that isn't out to get your money. David is…read morevery friendly and knowledgeable, he takes the time to answer my questions and makes sure I understand. I'm not sure if there is a front door as I always drive around the back and walk right into the garages back door.. or maybe front door. They have a very comfortable waiting room upstairs and have always been efficient and quick when I bring my car in. They've installed a car starter for me as well as fixed a tail light that I smashed and changed my oil. Very reasonably priced.

Had them install some alloy wheels about a year ago for an old Civic. The service is impeccable…read more They polish the beads of alloy wheels (used wheels), apply sealant, measure the tire wear on each tire and adjust the tire pressure to 2 psi above the manufacturer's recommendation to compensate for the warm tires when coming in. They even recommend to re-measure the tire pressure the next morning to be sure it is at the right pressure. This is place is known for installing expensive wheels because they do it well and do it right. And they all let you watch if you want to. So even though the car I've brought in was old including the wheels for installation, they did a good job nonetheless.

Brought my car to paint the window trims, dont a great job, they also offer mechanical services not…read morejust body. Did a oil change and front brakes.