What a fantastic portrait studio experience!…read more After deciding to buy into the ads from JcPenney on the clock app, I figured that my little family and I could see how a session went there before paying double for a local shoot. Getting an appointment online was incredibly easy and they even offer some great deals along with multiple backgrounds and even props. I haven't been to JcPenney since I was a child but this one wasn't any different. The store was huge, clean and packed with different holiday decor and gifts alike. When we entered, we had no clue where to go and this nice woman was at the front of the store assisting anyone who walked in and she guided us to the studio. The studio itself is soooo small! But I can't blame JcPenney, they probably didn't know that their photo sessions would go so crazy but, they have - time for more space. There were seats for about 6 people and our Doona stroller embarrassingly took up more foot space than expected. Business is definitely booming back there though! Despite our set appointment, we didn't actually get into our shoot until an hour later because there was so much traffic. Honestly, that wasn't ideal but we totally understood because when we got into our session with our 8month old - he showed out lol. Leaving us to take an extra 20+ minutes than most probably because we were feeding and bribing a baby to smile. Our photographer was AWESOME. He was incredibly patient, kind and did all he could to make our son smile. We left with a number of great pictures that we'll be able to share for years to come and with their special(s), we walked out paying a little over $100. Not bad at all, we'll be back to snap some shots in the studio again!

I've been coming to this JCPenney in Hiram for years, and it's one of those stores that feels like…read morea steady part of the community. In fact, this is where I first signed up for my JCPenney credit card many years ago when I was just starting to build my credit. Over time, I've never had an issue with this location, which says a lot about their consistency. The store has moved things around over the years, and while I've noticed the clearance racks seem to shrink every time I visit (and I'm not a fan of the upcharge on XL clothing), the savings on their regular sales usually balance things out. There are always solid deals to be found if you take the time to browse, and the app plus the store card can help stack even more discounts. What I've always appreciated most is the staff. They're consistently friendly, quick at checkout, and always go out of their way to find extra savings. I also always get a warm welcome when I walk in and a thank you when I leave -- small gestures that make a big difference. The store is usually busy, but not overwhelming except around the holidays, and it still manages to feel well-run. For a chain retailer, this JCPenney has always delivered a dependable shopping experience, and I'll keep coming back.

I loved this store. I have been to this store in collections mall. They have huge and stylish…read moreclothing for women. They have accessories, jewelry, hand bags, clothing. Prices are bit pricey but if you look in to the clearance section. You will get lot of good deals. Store is very neat. Staff is very friendly.

Cute clothes and I can usually find something I need here. My issue is the customer service. I am…read morenever greeted. Today the employees spent more time talking to each other and yelling across the store than to the customers. Even at check out, they carried on a conversation while ignoring me. Not even a thank you for my purchase. The woman ahead of me was forced to take a shoe box she didn't want. I did get a goodbye as I was leaving.

Wonderful experience with customer service. They were very helpful and eager to help!!! They have…read morea great selection and exactly what my husband was looking for. Ms. Germaine and Mr. Carl were so very nice and very helpful. We will be back!

Don't be in a hurry you will miss something. Great…read moreselection, wonderful prices and colors you could only dream of. Just wish there were chairs to sit in and wait on your friends . Having alterations on site is a huge plus to me . I will go time and time again.

The clothes are dupes, and way too expensive. Try reducing prices!! Customer service is pretty well.read more

I went in last week to finds some cute Christmas gifts for my friends…read more The sales associates were super helpful! I told them what I was looking for and they helped me narrow down some GREAT options for my girls! I bought earrings and necklaces for each, along with cute clutches! They even removed the price tags and wrapped them up nicely for me! The prices were super reasonable and the clothes looked super cute too! I'll be back for more shopping, especially since they were so helpful!

They had a 50 off everything in the store but practically none of the customers knew until you got…read moreto the register then, it's too late cause the lines weren't worth the extra time. Should have let people know upon entering or had better signage. Disappointing for many, and a missed opportunity for the cause. Prices are heading north every time you go. Gotta get a hold of things soon it won't be worth the trip.

Clothes for every age ! Housewares, decorative items,…read morebooks, toys, more. Enjoy shopping!!

Went here for a return for someone else. As soon as I walked in there was a long line. I did a…read morelittle shopping in the hopes that it would go down, it didn't, primarily because there was only one person checking people out in addition to doing returns. When I got in line, about 10 minutes into the 20 minutes I waited in line someone finally came to another register. She was nasty and really rude for no reason. I get you guys are busy, but I'm actually one of the nicer people in this store so not sure why your attitude and the situation you are dealing with was directed at me. What really annoyed her is that because the return was for someone else, she had to do two transactions. One for the return, which she, again, rudely and for no reason said she couldn't put it on a card, because do I see this line, mind you, I didn't even ask for it to go on a card, I just wanted it returned however you do a return, like I don't shop here regularly enough to know your return policy; and two, because since the return was for someone else, I paid a different way for my purchase. I could have gone to any dd's, and probably should have known better to go to this one, because there is always mess in that area of town when I go to stores, again, for absolutely no reason...

Store is a mess and the line was all the way back to the store. Slowest check out process ever…read more.. however if you don't mind waiting and digging then you can find some good stuff

If you are a 5.11 fan like me then having a store around is great! The staff here is always super…read morenice and helpful. Great selection of their clothes and tactical gear. Love coming here every time I am in Kennesaw.

Excellent place to shop for your tactical clothing. Great quality on all goods. Guys working in…read moreshop were helpful and friendly. If you are in the area you gotta stop in.

I went in to get foot sizing and walked out with the navy blue 990s! Justin took care of me. He…read moretook his time and helped me try on different sizes to get the perfect fit. Actually all the associates were friendly and helpful. They have all the latest New Balance men, women, & kids. They will gladly order to the store if not available. I must say, it's rare these days to get genuinely helped without the feeling of being rushed or really no interest in customer service. I'm a Nike head, but today I switched to New Balance. I definitely recommend! Parking lot available.

Super friendly and effective staff, Clay was able to help me out and find a great gift. Definitely…read morerecommend this location!