I wanted my rings soldered, and had gone to multiple places in Slidell only to be told it would take anywhere between 3 days to 2 weeks to have it done. (I know 3 days doesn't seem like a long time but if just gotten the rings back from getting sized- but I digress). Found Carter's on Google and they were polite and speedy. I got my ring back within 24 hours for a very reasonable price. The soldering and cleaning of my ring was impeccable. I actively just brought them another piece of jewelry today to have repaired. 10/10 recommend!!! read more

My diamond fell out of my wedding ring due to wear. Took it in for repair. Fast and friendly service! Exceptional quality of work!

Great service at a reasonable price. I took my ring in to have 2 stones replaced. It was ready the next day.

This review is for the work performed by their jeweler. I cannot speak to any other services such as ordering already made jewelry. For anyone looking for a jeweler to make any sort of adjustments or repairs, no matter how minor they may seem, I highly encourage you to not use Carter's in Picayune. They do not do quality work nor show pride in their work, nor do they have adequate quality control or customer service. I learned this the hard way. The silver lining is I found an amazing jeweler I would trust immensely for any jewelry needs. That is Salles in Slidell (behind Rotolo's on Gause). I needed my ring sized down and stopped in to inquire options. The man at the counter recommended sizing beads, which was a good option considering there are diamonds in the band that could be loosened with a down sizing. The only reason I am giving two stars instead of one is because I had never heard of sizing beads and really appreciated this approach. Left the ring with them that day, picked it up the next day and immediately noticed that the sizing beads they added did not match in color to the white gold ring. I voiced this and the guy brushed it off, saying it was the lighting in the store. In addition, they did not center the sizing beads - one was sort of out to the side while the other was towards the bottom. Later that day, standing outside, I noticed the yellow was there - it was not the lighting. So, I did some research and found it was likely because the jeweler did not add the rhodium plate (which is what makes white gold white) to match the rest of the ring. This made the beads they added as well as the bottom section of the band visibly yellow. I was very upset. Having paid $150 to have two tiny balls of white gold added, I was willing to just throw that money away because I did not trust the establishment at this point - either to do good quality work OR to be honest and provide good customer service. Rather than leave it at that, I decided to at least give them the opportunity to address the issue. My fiance took it to him the next day to voice the concern with the mismatched color - the guy immediately apologized and acknowledged they did not add the rhodium plate and asked if they could correct rhe problem - indicating they could fix it right away. My fiance brought the ring home to me - and the ring was far worse. For starters, they only added the rhodium to one side (bead and band), so the other side and bead were still yellow. On top of that, the one they did add rhodium to was significantly larger than the other & made for a significantly lopsided appearance. Because of this, the ring would not even fit on my finger anymore. At all. Whatsoever. Lastly, one of the diamonds on the band was now black somehow. I was devastated. It took me about a week to gain the courage to seek assistance correcting all the issues this jeweler sloppily introduced into my ring. Luckily, I did find an amazing jeweler that was able to correct all the issues. Properly moving the sizing beads to equal positions at the bottom, properly adding the rhodium plate CONSISTENTLY along the bottom so the ring once again has consistent color, and matching size of the beads, as well as having to remove the stone that was black to thoroughly clean it (it was black because the jeweler at Carter's did not properly protect/shield the stones on the band while applying the heat for the sizing beads - according to the professional jeweler that corrected the issues, this causes sediment that can be very difficult to remove). Save yourself the headaches of having repairs at Carter's. Instead, drive to Slidell and let the professionals at Salles take care of it. read more

Great service and a great price for a minor watch repair! I wouldn't hesitate ever using them again.

The owner is fantastic! Great service. Reasonable prices. Convenient hours. Best local jewelry repair. Highly recommend.

I went here looking for Pandora charms which is hard to find where I live on the Northshore. Excellent customer service and a nice selection charms. read more

the staff was very friendly and knowledgeable. Didn't have the ring in stock but ordered it and had it here quickly

one of the easiest transactions I've ever made. everyone in there is extremely friendly and extremely helpful. they really go the extra mile to make sure you understand everything and very good at what they do read more

Needed some links taken out of my watch, and noone would do it (since i got the watch outside of their store) but he did it for me in the blink of an eye. Great selection of watches & necklaces. definitely will be back for more. read more