Excellent service, friendly, knowledgeable. Delivery gentleman were very helpful and respectful of…read moremy home. Overall great experience.

Couldn't get a part I needed and didn't return/follow up on multiple promised to try other sources…read moreand get back to me.

Purchased a very futuristic washer and dryer pair--in a couple of months the units were…read moremalfunctioning. The manager, delivery folks and appliance staff were great. I chose a different brand of washer and dryer. Lowes delivered the new and picked up the others without any hassle. I will not forget the manager and how easy he was to work with.

Columbus, Indiana. November 11th, 2026 I had a interior door and storm door installed, today is…read more5/30/2026 and my issues are still not resolved. On day of install I noticed a terrible scratch on the plate that is attached to the storm door handle. Installer took pictures, he said, and sent to Lowes for a replacement. The interior door was very hard to open and close after install. I had to shoulder the door shut after I got inside to get the deadbolt to lock. The interior door handle became loose after months of my having to pull hard to get the door to lock and unlock. Snow, rain ,it didn't matter, I had to put all of my stuff down to lock my door going out because it took both hands to accomplish the task, one hand pulling hard while the other hand turned the key. I received a partial fix on the storm door, handle and plate replaced, but the parts didn't match up and it became hard to lock. When a different installer came out to look at the storm door he informed me that my storm door was missing parts! Months later, the initial installer, replaced the entire storm door handle set (that is now broken a month or so later, it took pliers to get it unlocked the other day and it hurts your knuckle to open and close the lock; it doesn't fit in the space between the frame and the lock) he informed me that when he picked up the storm door back in November to install my doors, the bottom of the box for the storm door had a hole in it and parts were missing out of it. He said he took photo's and sent them to Lowes day of install, but there was no follow up. Why he didn't let me know about this in the first place I don't know. Why someone was taking parts out of my box I'm sure I don't know (I think that is called stealing). Now months later, interior door is fixed (mostly) and I can get in and out, with out a fight with the door and dead bold. After many, many calls, an email I thought went to corporate but it was customer care who have been little to no help with each call came promises to call back, stay with it till it is resolved or email me...I now have parts on order to replace what is missing on the storm door. When I went in to Lowes today to ask if a new door handle to match the first one was on order as well and encountered Mr. Steve and his condescending attitude, I found that there is no replacement door handle on the order. Even after my call to customer care on 5/28/26 to inform them I could not get into or out of my front door due to the lock on the storm door being stuck in the locked position, there was no sense of urgency with them to resolve that issue, I was told someone would be out in June to resolve that (so glad I found the pliers worked). The fact that I could not get in or out of my door was of little concern to them. After I left the store today knowing the door handle is not on order I called customer care yet again (the number of times I have called them in the nearly 6 months is too many to count) after a long wait the lady that answered today let me know that she was very thorough and found no record of a door handle having ever been paid for for the storm door. Great, now where did door handle number 1, the good one that unfortunately had a terrible scratch on it, come from in the first place? And where did the second door handle that recently broke come from? Miss Thorough tells me that I need to go in and pay for the door handle I had in the first place when I started this miserable journey if I wanted that door handle! Turned out after she got even more thorough she found that a door handle came with the storm door that had a hole in the bottom of the box that was picked up by the installer nearly 6 months ago. The door handle that comes with the door I found out is like the 2nd door handle I had installed which is now broken. So, someone took my door handle with the other missing parts from the box with the hole in it. Where door handle #1 even came from is now a complete mystery. What is it with this store? No more, I will go anywhere but here when my fridge finally gives out and anywhere but here when I replace my carpet and anywhere else before I buy anything but dirt...they can't screw that up I don't think. How will this all end, no idea, I have a one year warranty so we have another 6 months to find out. This is not acceptable customer service, where does it end, where does the accountability come in, its not like I can get a refund for the door and just put the old one back...Oh, and when I came home today, my interior door is not shutting without an extra push and a loud click, it is hitting somewhere...so now there is that. And my yelp account must have been opened when I was in Utah, let me be clear, this is for Columbus Indiana Lowes!

American Rental Columbus, IN I'm curious, is it a standard practice to allow your employees to…read moreattempt to open a customer's door to collect rented equipment? A customer's LOCKED door. Is it also a standard practice to ask why the woman didn't speak to the large man, attempting to open her locked door, to see what he needed, when we called to complain? Why would any woman, home alone, speak to a man trying to open her locked door? Why does your company think they have the authority to do this? This is why we have security cameras. This is the reason. Your employee probably didn't see ours but it sure saw him!

From the owner: At American Rental, we've been making homes beautiful since 1981. As a trusted Furniture Store,…read moreAppliance Store, Electronics Store, and Mattress Store, we've expanded to over 50 locations in Indiana, Kentucky, North Carolina, Tennessee, and Virginia. Whether you're looking for a comfortable sofa to relax on, the latest appliances to make your life easier, cutting-edge electronics to stay connected, or a restful night's sleep on a quality mattress, we've got you covered. Offering both cash-and-carry and Rent-to-Own options, we make it affordable to have the best for your home. Discover deals and flexible monthly payments on Furniture, Appliances, Electronics, and Mattresses today. Contact our Columbus, Indiana, store or shop online today!

The employees all asked if I wanted help. The large selection of products was surprising. Check out…read moreline had 2 cashiers who both welcomed me with a smile and a hello. The negative reviews highlight some unfortunate circumstances for some, but others seem like a self inflicted wound... It is not their fault for your own actions. Great Store, Will shop again and again.

I've seen people complain about not getting prompt service at this Best Buy location, but I've…read morenever had an issue. There's almost always been someone at the front to ask if I need help, and I've come here many times. Selection is pretty good for my needs, which are mostly PC accessory/gaming-related. They're always happy to order whatever you need if they don't have it in stock.

After making the disastrous decision to switch from cricket to metro pcs I went back to cricket…read moretoday and Dustin was amazing!!! So glad to be back with cricket wireless!!!!