I came in here looking for a very standard computer accessory and found a cold, unwelcoming…read morewarehouse style shop that couldn't have been in greater contrast with its 'fruity, crunchy' (non-pc) counterpart, on the first floor of the nearby Bentall Centre. The in-store signs led me to explore the wrong part of the store; I was redirected with a cursory glance and directional hand-gesture, when I asked where my item was located. Once I found what I was looking for, I asked - at the enquiry desk - if it would be suitable for my specific purposes. The first member of staff said it wouldn't. I asked him if he was sure and his (more senior) colleague replied that it would indeed be fine. So, as the previous reviewer suggests, staff can vary in their knowledge levels. Once you have your item and are ready to pay, you'll need to queue at one of the two tills, by the door. Overall it was an experience that provided what I needed, on a very basic level, but it was far from a pleasurable shopping experience or one that surpassed my expectations. Probably best for basics or essentials rather than a 'treat'.

Yes it's cheaper, yes it is quite big BUT staff do not know their ICT…read more I would only recommend people to go here if you know what you want 100% and you are looking to get it at a reasonable price.

I cannot believe how poor the service has been from this store! ordered a bed/desk combination for…read moremy son beginning of July and still waiting for delivery as of today Aug 12th, have the shelves but no actual bed unit... Wait on the phone several times to have promise after promise made but to no avail. Really what can you do? The online chat is not working due to the pandemic, 60minutes waiting time for any kind of response n the phone if you actually manage to get through, so here's a thought... do not take orders if you cannot fulfil them. My son is in a half completed bedroom because of poor service, no delivery, empty promises. If it ever does arrive lets hope the unit is not like the service. I learnt one thing from this, buy local and avoid Ikea.

Me and my friends was lost in IKEA™ and we stayed the night in one of their showrooms, to help…read moreavoiding this conundrum again I have a few suggestions 1. Add a shit ton more arrows there were barely any when I was lost I couldn't find any. 2. Make so many more "short cuts", basically destroy all of the walls apart from the showrooms. 3. Improve your maps, their deffective it's just a line.