Their electrician, Courtney, showed up on time and was very knowledgeable about my landscape…read morelighting problem. He quickly analyzed the problem and solved it. Will definitely depend on Potts Electric again!

From the owner: Potts Electric is your trusted local electrician for residential and light commercial service. We…read moreprovide professional, code-compliant electrical work backed by five-star customer service. Our services include panel and service upgrades, wiring improvements, lighting and outlet installation, troubleshooting, and dedicated circuits for today’s electrical needs. We pride ourselves on fast response times, honest pricing, and technicians who respect your home and your time. Serving the Greater St. Louis area with dependable electrical solutions you can trust.

They took out a 100,000 BTU furnace and replaced it with an 80,000 BTU furnace, and now I have a…read morecooler house and a higher gas bill because you have to set the thermostat higher to get the same comfort level. I would get a second opinion next time, not trust their furnace choice.

we called air solutions to come fix our unit nick came over and explained what was wrong with it…read moreand fixed it very quickly and did a great job

I would highly recommend Reed Electric. Dustin showed up earlier than expected on the scheduled…read moredate and explained everything he did while also making some suggestions for future improvements to our home. Although our issue was minor he was very thorough in ensuring everything was working properly before he left. Casey was amazing with her customer service while trying to reschedule customers due to staffing issues. I will be using Reed Electric for all future electrical needs.

This is a follow up and a HUGE thank you to Dustin, Robert and Brody for the amazing install of my…read moreNEW GENERAC unit. Of course, since this post I've been putting together more things I wanted done...which were handled with professionalism and courtesy. No question was too stupid and they took the time to explain this process. Reed Electric is a solid 5 out of 5! Casie manages scheduling like a boss and it's apparent that Tom treats his team with respect - very rare these days. Thanks to all of you!

Poor install, poor service, poor attitude. The install was not supervised because the owner had six…read morecrews working to make money as fast as possible for his habit. My crew was the first install they had ever done. They subsitituted silicone to seal instead of the product ThroughTheRoof as recommended. They did not wire up 1/3 of the second system (I found this out after ten years losing over $12000 in utility savings.) The owner was absent when the warrantied inverters went bad. No response. Had to fight with the mfr to get them replaced. When the roof leaked due to the silicone install, it was a $10K insurance claim. The connection costs were $3K from a REPUTABLE company. I spent $70000 and recommended over $250000 in referrals to Alcorn - what a huge mistake! When I finally confronted the owner after a second series of leaks, he was defensive ("is it really leaking again?") and eventually he blocked me on Facebook from personal and professional page. I was professional the entire time. He has made no attempt to remedy the issues. He ruined my personal and professional reputation for contractor referrals.

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Eagle Point Bay,Goreville,Il. Power out 4:30 pm a friday night,busted parts in outside electric…read morebox. Needed an electrician,he came thru for this 75 yr.old woman he didnt know my age then he came at 10:00 pm,on a Friday night got me power within the hour. Friendly,professional,affordable, knowledgeable, careing human being. Thank you so much,Billy Woosley. Nancy F.

Filled out their website form requesting an estimate to rewire one of my rentals. No response…read moreafter two week. Went with another company that DID respond. No STARS

I was quoted 20,000 for a 22-kw generator system and was told I needed to make a decision by the…read moreend of the day in order to keep the quoted price, otherwise it would increase significantly. During this consultation, I specifically asked whether my existing gas meter would need to be upgraded to support this size generator, and I was told that it would not be an issue. Concerned about the cost and urgency, I sought a second opinion from a licensed local electrical contractor. After reviewing my home ( including my panel, meter, and installation location), they determined that an 18 kw generator would fully meet my needs. They also indicated that a 22 kw generator or 26 kw would likely require a gas meter or gas line upgrade, which was not disclosed to me in the original consultation. The second company provided a complete quote of $10,500 including, installation, permits, a transfer switch, surge protection, and a cold weather kit - significantly less than the original quote for a larger, potentially incompatible system. I am concerned that I was given misleading information regarding system sizing and gas requirements, and that I was pressured to make a same day decision on a very large purchase without proper verification of critical infrastructure. Salesman knew exactly what he was doing. He was just trying to close a deal in a high pressure situation. He didn't care about anything else. Do not buy and have a generator installed through Lowes. Period.

I will say their sales department is very good at selling. They do not have anyone that I have…read morefound there that is very honest. From the beginning when they did a terrible job installing which was not how we had agreed. To the service department who do not want to do their job. I would not recommend this company to anybody.

Would never recommend. Hired him to wire a tiny house told him I would buy everything and I did!…read moreEven ran to ACE in pokey to pick up a large wire nut he had to use. They cut the out holes WAY to big. Paid him a small fortune and then he turned around and sent me a bill for almost $600. When I called and asked what the bill was for he said parts! I told him to get lost and he owed me for the brand new roll of wire I had bought that they took with them when they left!

Installed metered underground service to my home. During remodel and add on to my basementread more

Reliable electric is the best for home service in the area. Not only do they show up when they do…read morethey do the job correctly, we usually have the same electrician and helper show up which is great because it builds trust and they are experts at what they do.

Great customer service and top notch electricians! Have other…read moreprojects coming up and will use them!