Fabulous portugal hotel in the heart of wine/port country. Truly spectacular! Classic hotel with…read morethe BEST staff you will find in Portugal. Very accommodating and anxious to make your stay memorable and special. Hotel is immaculate. Every detail has been addressed; breakfast selections are excellent and fresh, starched white bed sheets, comfortable and FIRM mattress, ample drinking water in rooms along with coffee/tea/espresso, face towels, bright lighting and lamps, highly efficient A/C. My experience: shipping costs of libations are cheaper here than at nearby wineries AND they have a huge selection in the lobby. Of note: don't get locked out on your patio - I did. Also, bathroom mirror is totally see through, similar to a 3 dimensional holograph. Interesting, but I need a mirror. In closing, you will love this spectacular experience if you're looking for a vineyard/winery experience.

Stunning. Absolutely stunning! This hotel is located in the Douro Valley of Portugal and its…read morelocation makes it the perfect weekend getaway or a place to celebrate a special celebration. I was lucky enough to get up graded to a suite which was a large bedroom with a king bed and balcony, a living area with another balcony and a large bathroom. And it overlooked the river so I could watch the tour boats lazily make their way up the river. There are grounds to wander, a pool to swim in and a walkway along the river that makes a nice day just that much better. The service in this hotel is top notch. Ask for something and someone will run and get it immediately. My problem was I kept getting lost as it rambles and has several different levels so I was always asking for help to get to where I needed to be. The restaurant has a wonderful chef who prepares amazing dishes. I had breakfast and dinner here and you couldn't go wrong with anything on the menu. And the best part? A Portugal hotel who knows that Americans like to drink a lot of coffee in the morning so I got my own pot on the table! Yay for me! The town that this is in doesn't have much going for it . . .the best restaurant in town is in the hotel but you can walk to the train station or to the small shops. All in all this place is luxury in the Douro Valley. Check it out while sipping some of the local wines that grow all over this valley!

The staff was awesome, anything you're in need of they'll help you find, snack, directions,…read morereservations at a local winery. They'll even help you if you're stuck in town & can't find a cab back. Finding the hotel is a bit of a challenge; google maps will take you via Mr. Toads wild ride, the good news is that there is an easier road to traverse, long but at least your car won't stall out attempting to go up the cobblestone stone, old road / route. Once you arrive the view is amazing. The pool oversees the Douro Valley & River. Drinks are brought out to you be it by the poolside or the outdoor veranda. The rooms, book early or like us you'll land in one of the smaller rooms, still nice, but a window would have made it great. Sheets to towels were top grade, no robes were offered, could have been because we were in one of the smaller rooms. Pillows - not comfortable, bed was cozy though. Bathroom was clean, the toilet is separated out, great for utilization. They offer dinner at an extra cost, which was well made by staffers. Remember to dress for dinner, nothing fancy, but also not your shorts. Breakfast comes with your reservation, continental, nice breads, expresso made upon request. WIFI is slow, but they've got it & it's free.

This is a stunning lookout point for the Douro Valley. It's about a 20 minute drive from Pinhão and…read moregives you both a good view of Pinhão itself and the Douro River. It's free and there's some parking nearby. It's also 5 minutes by foot from D'Origem, the winery and olive oil producer.

Beautiful location right on the vineyard…read more Full service hotel with spa, wine tasting, great food and excellent staff. Rooms are exceptional and a full breakfast is included in the main dining room. It's called a wine experience for a reason!!! From the moment we checked in we were welcomed with a glass of champagne. After check in, we went to the room, which was spacious, spotless and absolutely lovely. A bottle of champagne was on ice in the sitting area with a nice welcome note. Everything in this hotel was a 5 star experience. If this hotel was in Napa, it would easily be $1000 a night. So IMO, it's an exceptional value. The main are of the hotel has beautiful sitting areas with fire places. It's relaxing and calming. Besides the amazing wines, the food was very good. At dinner, the Sommelier paired wine with our dishes which was a nice touch. The staff was super friendly and helpful, especially when they pick you up by tuk tuk to take you the restaurant and then back to your room after dinner. The pool and spa are also a nice touch to complete this experience. I highly recommend this hotel. If you want to feel pampered and a little bougie this is the place.

This hotel is such a beauty! Directly in the vineyards, the…read morehotel is composed of different small buildings for the rooms and other facilities. All of them surrounded by the calming and gorgeous view of perfectly straight rows of plush, green vines. Our room was very modern and comfortable with a full wall window facing a view I won't forget. Even on the second night, it seemed as exciting as the first. I can't get enough of this place. It may take some time to find all the light and decipher all the switches and options but if you have trouble, the staff is very friendly and keen to help you. On our arrival we were greeted with a very welcoming glass of their own sparkling and they also brought our bags directly in our rooms while we were checking in. If you don't want to walk to your room, you can always ask for a ride in their golf carts. We did came back pretty late in the evening, but each night we gathered with our group in the lobby bar on the first floor of the main building. The bartender was very helpful and friendly. He made very pleasing recommendations and they had very interesting choices. I hope I get to go back.

Pristine vineyard with amazing tour guide , he took us through all of the processes of making wine…read moreas well as history of the vineyard and grapes throughout the years of production. We finished up our tour with a private tasting then a beautiful 3 course meal with a wine tasting paired to what you ordered. The servers were attentive and so friendly. Would definitely recommend if you're looking for an exceptional winery expierence with amazing views of Douro valley and the river. I forgot to take photos of the food except desert!

A massive industrialized winery owned by The Amorim family (Portugal'srichest) since 2093, making…read moreprimarily still wines-according to our guide around 90% of their grapes. We had a cursory winery tour with a group of around 10 people-all Portuguese except my wife and I. It was your basic tour, walking through the winery, looking at machinery, followed by a visit to their little museum (shrine to the olden days) assembled by the winery matriarch. Afterwards, we sat outside the nice wine shop overlooking the river with amazing view and tried three wines-one white, 1 red and 1 port-nothing special to my palet. What IS SPECIAL are the amazing views from the property and the wonderful restaurant Skip the winery and tasting and book in advance a table for lunch. Depending on the menu you can order a wine flight to accompany your lunch-this way you can taste the wines while skipping the highly mechanized and uninteresting winery. Enjoy the panoramic views while enjoying a three course meal with wine (around €75 pp)

If you are going to the Douro Valley, do not hesitate. Book Chanceleiros as quickly as possible…read more This was simply one of the most amazing properties we've ever seen. The grounds are beautiful, including the pool, the dining room, and our own casita with stunning views over the valley. The exceptional hosts bend over backwards to ensure you have everything you need. I recommend having dinner there at least once. However, you can also bring in a picnic from town (5 minutes away by taxi or rental car) to eat on your private terrace. The host's also recommended a wonderful boat tour and a tour of a port house that included a bus ride to a dizzying height with the most incredible views. Ursula and her staff are just beautiful people.

Unbelievable stay! Do not hesitate to book this hotel. The location is absolutely stunning, the…read morestaff are wonderful and the dinners were unique and delicious!

Long story short: DO NOT stay without a car and a solid command of Portuguese. Expect some…read morechallenges. First, the good. The grounds themselves are lovely, with lots of trees, seating areas scattered around the lawns, and docks on the river for sunbathing. We spent our sunny days kayaking and swimming in the small river inlet. The daily breakfast was very convenient, though it was mostly processed dairy and bread with instant coffee and not much fruit. Our two villas were cleaned daily by friendly staff. These villas are not designed to be convenient for international travelers. There is one taxi in the whole village, and the driver only speaks Portuguese, so we had to wait for a call back from a villa manager so that she could call the taxi driver to see if he was available. We had a very difficult time finding transportation from the train station to the villas upon arrival, and the walk would have been over an hour. At one point the usual driver was unavailable and we had another driver who drove so erratically up the dirt hill that the pregnant member of our party was fearful for her safety. There is no nearby restaurant or grocery store accessible without a taxi ride, so we arranged for a drive to the store on our second day. There is one restaurant that delivers (after a call to the villa manager once again), but they have a very limited take out menu that doesn't include vegetarian options. We were told many times that tours or activities could be arranged, but because we were more that 4 people, no options seemed to be available to us. All transactions (including food delivery and tours) apparently need to be conducted in cash. I didn't realize that we had even booked our room using a money order instead of a credit card, which I would have refused had I booked it myself. Lastly, our reservation was changed without our consent. We were shown to our rooms by a housekeeper who only spoke Portuguese and realized that we were shown one small villa instead of the larger one we'd reserved. We called the manager, who told us there was an issue with that villa, and promised to modify the price when we checked out. We later saw people checking out of our reserved villa, which they had apparently overbooked despite there being fat too few options for any confusion to have occurred. We had a nice enough time cooking our own meals and lounging by the river, but we didn't get to eat out, take a boat tour, or see a winery like we'd planned. I wouldn't count on the staff to hold our reservations or help us get to the train on time in the future, so I won't be returning.

Nice, conveniently located and affordable: I love this hotel!!!! The staff was very friendly:…read moreactually I could not find a spot to park, so they parked my car for free (free valet parking!) :D By the way, it is a little bit tricky to find the hotel if you are traveling by car. The room is huge and clean! Nice bed and shower. Although I need to say that the furniture looks a little bit old. The breakfast, good enough. It is not the usual buffet, but a couple of friendly waiters offers you whatever you want to eat (eggs, pastries, cheese, etc.). I only paid for my room (with breakfast 55€). And the location could not be better. Definitely I will come back here in my next trip to the cute city of Guimaraes!

If you are interested in cruising up the Douro River, this is a nice company to chose. They take…read moreyou aboard a traditional style boat, it is diesel power3d so no sails. Drinks are available for purchase and include wine and beer options. You will get a nice view of the vineyards and homes along the river. If your lucky you will also experience the train that passes along the river from Porto.

One hour cruise up the Douro River and back down. Good views in each direction…read more By the way, it's BYOB if you are interested. And you will see groups who have their wine coolers with them. Later afternoon might be the ideal time