Before you book ask how many weddings are planned during your stay? If any avoid! Weddings equal…read moreyelling , screaming, assaults, etc. The place gets packed with rude dirty inconsiderate Alberta, lmd or foreign creeps that wreck everything at the resort from 7 am to 3 am. It's worse than a mental hospital with no rules! We had to have a weapon and travel in pairs. It's thunder dome! Triple lock your doors and put ear plugs in to not hear the screaming. Vacation in Ukraine or Palestine would be more relaxing. Avoid if you like your family!

Is this hotel really located in little sleepy Summerland? The Summerland Waterfront Resort is a…read moregorgeous hotel with lovely accommodations. We booked a room here for a short 3 night stay and were excited to find an internet rate of $71 a night plus tax. When I arrived, I was amazed at what such a low price can get you in Summerland!! I know it's not their peak season, but wow! Our room was ready when we arrived and we were excited to find an incredibly comfortable Queen sized bed, a full kitchen with stove and oven, fridge and freezer, and a big bath tub in the very modern and pretty bathroom. The room was small and a bit cramped, but that's mainly because they try and fit so much into a small space. Our room had a gas fireplace, TV, table and chairs, full kitchen, large armoire, full bathroom, and even a balcony with chairs and table. Everything felt new, fresh and clean. Some family members stayed in the two bedroom suite which had a partial lake view. They were supposed to be in the full lake front view two bedroom suite, but the hotel messed up. We had told them that we had 3 people over the age of 85 who would be sharing a suite. When we got there, they had put us in a suite with a great view, but it had stairs to a loft and the other bedroom was a Murphy bed that you had to move a 6 person table to access. Obviously that isn't going to work for our seniors. We were quite annoyed, but the new room was nice. It wasn't quite what we had asked for, but it was very nice. The full kitchens are really convenient, especially if you are staying a while. The bath tub had very high sides, and it could have used a safety bar or handicap bar to help you in and out. I'm only 36 and of average height, but the tub sides were really high for me and when you are wet, you could slip. They have free WiFi throughout the property, just ask for the pass code when you arrive and it's the same for every hot spot. Overall, the hotel is beautiful. You are steps away from the lake, minutes from downtown Summerland and the surrounding wineries. Penticton is a short drive away and I can't imagine there is anywhere nicer in the area.

How freaking cute! Spanish style rooms with private hot tubs and spacious amenities. Perfect for a…read moreromantic get away! Your view is clear pictures of the lake. The people are super friendly and prices are reasonable! I attended a wedding there recently and it was perfect setting! I thoroughly enjoyed this place and can't wait to come back!

This place is amazing. The view is spectacular and the couple that run it are just as amazing…read more Recently went to a wedding here and they were more than accommodating. Every room has its own private hot tub and they serve a delicious breakfast that will not disappoint. I would highly recommend this place. I would definitely come back.

We decided to stay a night here on a whim a few days after Christmas. It was a great time to try…read morethis place out as the offseason price was reasonable. Expedia had a deal for about $140. The staff at the front desk were friendly and accommodating, we asked for a couple wine glasses and he said they should be in your room before you get there. The only arrived a couple minutes later. We had a beautiful view of the city, it was all lit up for Christmas, just gorgeous. And a cute little balcony with a couple chairs and table. There was also black out blinds which I really appreciated. The climate control was great, and not too loud when it kicked on. The room was tidy and nicely laid out. The bathroom was great with a huge mirror lining one wall. The beds were a bit stiff, but not bad, lots of pillows to choose from and the sheets were alright, a bit loud when you moved but comfortable. One really nice perk was the complementary house coats in the room, that was a nice touch. Not sure if I would want to pay the summer prices for this room, but it was great for our price in the winter.

Great view from the room. This is the view of the hotel from popular grove winery. The hotel has a…read moreprivate beach with bar service. The restaurant has an amazing view on the lake. The beach next to the hotel is great. We will return!

Nice motel Owners are very friendly, and welcoming. Close…read moreto everything within 5 min. They keep it clean,if you need anything just ask. Pool is big and they keep it very clean,and cover it at night. There prices are very reasonable. I highly recommend this motel!

Good &/But Terrible This might be one if not the worst…read morehotels I've been at. (Butt...) First the Bad: -The worst mattress I have slept on in years...it gave me a crooked back half way my spine...2 days after still -The shower tap is millimetric, it would jump from scalding to freezing -the toilet leaked underneath when it was used -you have to wash the dishes or they'll charge you $10. So I could be using wiped with the towel dishes -we moved the dining table and a leg just came off -I poke my finger with a nail sticking out from the couch's armrest ---more to tell but I stop here -----//----- NOW THE GOOD-----//---- as a preamble: I'm the guy that has sometimes tipped 30% in a restaurant (can't afford more) because of all the obvious reasons. and tipped the (usually) girl that cleans my hotel room when I stay more than a night -after my first night and in my back pain increased during the day I called to ask for another mattress. when I came back that night i slept great...I think they found the best mattress in the place (really)... -here is the big one (to me) in the second night we notice the water leaking from the toilet, 11pm we called the admin and a very formal young lady that I have seen before, super polite, well dressed came in the middle of the night look into the problem...I would say almost like a pro would do it :)...well it gave me the impression she was about to roll her sleeves and start fixing the problem right at that moment...well thanks heavens the issue was not as huge and I could go to sleep...but in all that 'organized' chaos what I believe keeps the place afloat is this lady... she did make up for some of the downfalls...she is one of the 10 most hardworking people I have had the pleasure to observe in a short moment that leaves you with an impression the owner should fix that place...as a guest I think is a 'good painting job' in a crumbling building if this was a talent show I would give the young lady 3 thumbs up...promote her to a promising hotel with room to grow and opportunities...

We needed a cheap quiet place to stay for a late night drive through. The reason I chose this…read moreplace was because it was the cheapest in the area. When we got there I was pleasantly surprised. There was a friendly family to check us in. They helped us find a place to get some food at 11:00 pm (the 7-11 down the street as this town shuts down early). There was free Wi-Fi and cable in my room. The room was huge, much bigger than the 2 of us needed for 1 night. We had a double and a queen bed. There was a full kitchen and a good sized bathroom. The only real complaint is that I wish the windows had curtains, they had the horizontal blinds but really could have used curtains on top of that. The parking was also a bit cramped and the place is "retro", but I like that feel. Outside there was a pool and a playground as well. Very child friendly. Overall it was a great value for the money. I would stay again anytime.

Check in was very friendly. Nice lobby and dining area. The rooms were clean with comfy beds…read more Breakfast was pretty good for a hotel breakfast. Pool is small but functional, clean and the perfect temperature. They run out of towels pretty quickly but one quick visit to the front desk and they have them fully stocked right away. Very nice fitness room. I will definitely come back for a family friendly and budget friendly stay.

It is a hotel with not a lot of character. The usual corporate hotel HOWEVER I would absolutely…read morestay here again. The rooms were roomy. The beds were SOOOOO comfortable. Staff helpful. The gym had everything you needed. The breakfast was good - had something for everyone. One of us is gluten free and one dairy free and there were lots of options. Oh and the bath products were lovely as well.

The new management is amazing! Lea, the owner came in on our second day to see if we needed…read moreanything. My 3 year old happened to have been sick in the night - all night. There was vomit on the carpet, tile, two beds and all the towels. Lea had her team wash the carpet, strip and replace ALL the bedding and even washed my daughters favorite blankie that we brought from home. They brought it back to her warm from the drier as soon as it was done for her much-needed nap. We have been coming to the Waterfront Inn for many years and we were a little nervous about it being under new management but what an upgrade! Lea and her team are incredible and we are looking forward to going back next year.

Peter, the owner, is extremely friendly and a great person to talk to if you're looking for…read moreconversation or direction! The place is right by the water, so you have a fantastic view when you open your door, and the inside is clean and comes with a stocked kitchen. I was totally impressed with how nice it is. For $125 a night you can't go wrong! Plus, there's a hot tub and free wifi for use. Note that it's on the other side of Penticton (away from downtown) so it's a bit quieter at night - there isn't much happening on this side of town.

Our go-to hotel in Penticton! We absolutely love this…read moreplace--this is our 5th stay, and it never disappoints. Always clean, up-to-date, and well taken care of. The gardens are so nice it almost makes you want to pretend you know something about plants. On-site restaurant? Yep. Tasty food just steps away. The staff are amazing--friendly, helpful, and genuinely seem to care if you're having a good stay (rare these days). There's a pool and hot tub, which is a win, and the beds and pillows are so comfortable it's honestly hard to leave in the morning. If I had to dig deep for a complaint, I guess I could say there's no microwave. But unless you're planning to live off popcorn and reheated pizza, you'll survive just fine. Already looking forward to stay #6!

I was woken out of a deep sleep at 7:30 am by the Front Desk clerk on Thursday morning and asked if…read moreI could consider changing rooms as a group of golfers were arriving later that day and probably wanted all of their rooms close together. Let that sink in. 7:30 am woken up while I am on vacation to be asked if I could consider moving rooms? After the initial shock of worrying that something bad had happened which could be the only reason the phone rings at 7:30 am I can state that this is the worst customer service experience in a hotel I have ever experienced. I spoke to the Manager and she said I could choose to have a good day or bad day over this. Wow. The poor customer service example starts at the top. No wonder the staff are incompetent at this hotel. Never stay at this Ramada again.