our experience was great because of your good service, your design and your materials. thank you read more

Casa furniture leather line is the best funiture shop in Brampto and Toronto . His furniture quality and delivery is too good. I bought a new sofa and the sofa quality is very good. I recommend that if you buy an any furniture like sofa,bed,chairs,tabel and other furniture . please visit Casa furniture leather company . read more

We visited Casa Leather Line 120 Delta Park Brampton with family member who purchased custom made sofa set. we met Parm and she made suggetions to help us meeting our needs.We ordered 2 Custom made Sofas and Chaise and Chair. Price was reasonable and quality is outstanding. Parm was very helpful, we will recommend Casa Leather Line to my friends and family. Surinder/Sudesh read more

I had bought my living room furniture from Casa Lather in 2015. The quality of the furniture and workmanship was excellent, Param was attentive and very helpful. It was a custom furniture and was done nicely. I referred another family member and they received a great service as well. I would recommend anyone to get benefit from Perm's experience which she offers in such a friendly manner. read more

What are the odds that all of a sudden two people are posting reviews for this vendor?!? While my issues are not so dire as Br M, I certainly will agree that Casa has quality control issues. Our first couch set had a number of issues with the stitching / seams unraveling, creases or folds in the leather which are evidently from the folds in the leather when it was shipped, cushions that didn't quite fit in the seat cover and a small unidentified red stain which I'm guessing was blood. Many of these were easily identifiable and had someone spent the time to quality control ("QC") the finished product, they would have noticed them and should have rectified the issue before it was delivered to the customer. I will give them this though ... they accomodated our schedule. We needed the couches in a week and they certainly delivered ... perhaps to the detriment of QC. The second set (three pieces) took eight weeks to complete but I understand that their service vehicle caught fire and they no longer had access to a delivery truck. Another sign of their loose attention to detail was evident in the accent cushions they made to accompany the three piece couch set. We fabric is a green/orange/khaki colour and instead of trying to colour match the fabric, they used a bright white zipper which sticks out and clashes with the fabric and the couch. Any vendor with pride in craftsmanship and a sense of style would have either not made the mistake of using a white zipper or refused to ship it to the customer. Would I do business with Casa again? No ... there's too much choice in the market place. read more

I bought a sofa from this company and you would not believe the problems. First it is warped and this means I can lift one end with my finger. It was not apparent in the store but when they delivered it the leg would not touch the floor. I called and said I'm not accepting it and they said they would send a repair person out the next day and if I was not satisfied, I could stop my mastercard payment. This seemed fair and I wrote it on the delivery documents. The repair person tried to stuff a bunch of shims in the leg to boost it up but this did not work because the soft is structurally defective. Then I noticed that as I sat on it, the material on the seams was all puckered. The more I sat on it the more puckered it got (Im only one person using this sofa and I am of normal size). Then the material started to crease in certain spots. I went to see them and they said they would pick it up and fix it. They did not show or call me. I sent an email and told them to keep my deposit, refund the balance and I would keep the sofa. Tehy said this was NOT an option. They said they would pick it up a different day and guess what!!! They did not show up or call. \ I'm going to speak to them again and again show them pictures. Meanwhile I suggest that you not buy from them. Seems to be a quality control problem and zero customer service. They just talk and talk but no action. \ Im going to post pictures for everyone to see - read more

As fist time couch buyers, we put a lot of time looking for our perfect match. After checking out the big box stores, nothing was really clicking. They all looked the same and the employees didn't seem to care, it seemed like all they cared about was profit. Then we found Casa Leather. Not only did the staff take their time to get to know us, they were very patient while we were planning our design and had a lot of insight to provide us with. Something that was also very important to us was that it was very affordable (more so than the big brands we saw!). Couldn't be happier with our couch. We will definitely be back! Thanks!! read more

Casa Leather Line - Our lovely new couch! - Furniture Stores Near Me - Brampton, Ontario

Very dishonest people bought one set of sofas from them, they ruined the design, unfortunately I paid them fully before delivery, and I was left with garbage product and no money. They will promise you the world when you place the order but their customer service stops right there, stay away if you want to avoid some serious problems. read more

Is there a negative five-star option available? Because this is what this company will get. These people promised me everything just to make the final sale, and then when it came time to deliver, nothing. They took almost four months to complete the order, and did it really, really half-assed. Please save yourself a world of headaches and do not shop here. read more

Great place for buying furniture..I recommend them for all kind of living/ family room and bedroom furniture..and the best part is the option to have custom leather sofas designed to fit your room and taste..Above all even the prices for custom designed furniture stays within a v. acceptable range.. read more

We had the pleasure of dealing with Parm of Casa Leather Line. We ordered a sofa set and my parents wanted it customized to their liking. Parm was willing to make it according to their specifications. The customer service they offer is out of this world! They are very courteous and accommodating . We wanted our sofa delivered at a certain day and time and they had no problem with that either. What is great about this place is that they can customize the kind of sofa set you like. They offer warranty for the work they do, and they will go out of their way to make their customers happy. We will recommend this place to all our family and friends. read more

My experience was horrible. The salesperson told me 3 - 4 weeks for a custom couch. This was faster than Leons could deliver one of their couches. But when they processed the order, they worte 4 - 6 weeks, but they assured me I could call within 3 weeks and set up a delivery date by the 4th week. It has now been 6 weeks and the couch is not ready. When I asked to see it (they build them in the back of the store) they said it wasn't there yet. I asked to cancel the order, but they said i would have to pay 25% of the full price to cancel. My friend also bought a couch from here, and they said they would deliver on a specific day and the delivery never came. They said it would come the next day, and the delivery still didnt come. He lost trust in them and picked it up himself, but could not fit the couch in the elevator! When he wanted to return it, or have them help deliver it, they owner said it was not her problem! read more

im not surprised by the reviews i read on here. i ordered a dinning set and chairs from this company March 29th 2021. They told me it would take 4 weeks to come in. i thought ok perfect because im going on vaca so when i come back it will be here, well.. when i was back from my vaca i noticed that this company had not contacted me at all to give me an update as it had been 4 weeks. So i called there and when i FINALLY got through, the lady told me that it would be here next week. (this is now april 25th 2012) i said ok.. so the next week comes around and nothing again, no phone call no update. So i call again it is now May 7th. The lady tells me that it is going to take another 4 weeks because it was delayed?? i thought it has been 6 weeks and now your telling me there is a delay?? i was livid. We had moved into our new home and had no dinning table or chairs. After going back and fourth she told me she would call me back. well days went by and no call. So i confronted her in person. I wanted a table before my birthday May 17th because i was having ppl over. She told me the situ was out of her hands and all she could do for me was deliver a "loner table" on wednesday May 10th. So i said fine.. she wanted to charge me a deposit for the loner table and i said after all this? no way was i giving her any more $. So May 10th comes along and the table is to be at my house for 6, i get a call from her at 5:45 telling me her guy couldnt bring my table because he was done early.. and that he would come friday may 11th, i said fine . May 11th, she calls me again same time.. says the guy cant come today because he had a long day and the fact that we lived in Burlington was a big "inconvenience" for him to drive to my house in traffic.. and asked if he could come saturday.. as annoyed as i was i said ok fine. Saturday May 12th.. not only did the driver not show up but there was no phone call either. May 15th, i finally get a phone call from this lady telling me that they couldnt deliver the table because their truck caught on fire! i thought.. you have got to be kidding me! at this point i had had it with her. i decided not to bother with her anymore and just wait for my table that is to arrive June 1st. June 6th, i call since she didnt call me AT ALL! i couldnt get through all day, the next day i tried all day again.. when i finally got through she told me she had to look into it and call me back, then she hung up!! i was furious but this point and i was done.. i just wanted my $ back. i called her back about 20 mins later (as i had to cool down) and her "sister" told me she was busy, i said this will only take a second. When the lady came on the phone i was mad, told her about the horrible customer service and how un professional she is and that i will be coming in to get my deposit.. she tried to tell me the dinning set will be in next week (this is now June 8th) i said forget it, i just want my $ and to never deal with u again! June 9th, i went in to get my $.. she even tried to convince me to wait again, told me the dinning set would be here at the end of the month!! i said really what happened to next week!!?? i just got my $ and never looked back. i only put a start on this review because i had to, but i would not recommend this place to anyone!!! worst experience of my life!! read more