Doralei Perea is easily one of the most gracious people I've ever met. As the manager of Fairwinds…read moreRio Rancho Assisted Living, she has been nothing short of exceptional. For nearly two years, she has led with compassion, professionalism, and genuine care, creating a warm, safe, and welcoming environment for my parents. Her attention to detail--along with the consistent communication and caring dedication demonstrated by her staff--truly sets this community apart. I am deeply grateful for the peace of mind she has given me during a very difficult time. Dayna Vocasek

No place is perfect for everyone but Fairwinds Rio Rancho is very close. Our mom lived here for 12…read moreyears. When she moved in to indepentant living she was shy about meeting new people but she blossomed in her time here. Our favorite part about Fairwinds was the kindness of the staff. They treated our mom with love and respect every day. From Doralei Perea the GM, the wait staff in the restaurant, the cleaning people, the handymen, the drivers, the health & wellness staff, and the folks at the front desk everyone who is employed at Fairwinds does an important job of caring for the residents. Our mom moved into assisted living in January and we were impressed that the team met her needs. When she passed away everyone was so caring. We are grateful to the entire Fairwinds team and how they made the last years of our moms life joyful.

My stepdad recently became a resident after multiple falls at home. The staff has been great at…read moreensuring he has everything he needs, checking in on him several times a day. They are great at communicating with my mom if there is anything of concern. The meals are nutritious and their chef, Mark, knows every resident by name. Laundry and cleaning are done on a weekly basis. The property is landscaped beautifully and provides a serene and inviting environment for residents to sit outside on the multiple patio areas. Residents have daily activities they can choose from such as a morning coffee chat or Boggle in the afternoon along with yoga once a week. Kimberly, the Community Relations Director, is on top of any issues that may come up and treats the residents and family as if they are a part of her own family. It is a true community and family.

My boyfriend had multiple falls in his home and ultimately ended up in the hospital. He decided he…read morecould not continue to live alone in his home. We researched many assisted living facilities in Albuquerque and ultimately decided on the Village at Alameda. The staff are warm and friendly, and extremely responsive to their residents, making sure that they are comfortable and safe. The rooms are cleaned, laundry is done on a weekly basis, beds are changed routinely, and the chef prepared meals are wonderfully delicious. There are daily activities, a wellness center for mild exercise, and a beauty shop and open patios where clients and family may enjoy the fresh air and sunshine. Kimberly, the community relations director, goes out of her way to make sure that the transition from independent living is as smooth as possible, assisting both the client and the family. There is close communication between the staff and family members. This little jewel of a facility is located adjacent to the balloon fiesta park, nestled within established landscaping. It's a calm, inviting atmosphere for anyone. I highly recommend this facility for anyone.

The best memory care facility in New Mexico. I have done mobile Xray and phlebotomy for them for 15…read moreyears so am there unannounced 24/7. My mother needed to be taken care of and I did not hesitate. She is well taken care of and is loved by all staff and she is happy.

From the owner: Where Gracious Living Meets Quality Care…read more The Retreat Gardens is a unique care residence for seniors who prefer a comfortable, highly staffed care home. The Retreat Gardens provides the following services -24 hour nursing availability -1:8 staff ratio for care assistance -Elegant, comfortable social and dining areas -Increased security for safety and early dementia needs -Locally owned and operated by an award winning healthcare co We are located in Rio Rancho, NM 87124. The Retreat Gardens is owned by Retreat Healthcare and is a member of the following family of services: The Retreat - Alzheimer's Specialty Care Retreat at Home - Non-medical Home Care Hospice de la Luz

They cheat our elderly. When I moved my Mom in almost 2 years ago, we had high hopes. But as time…read moreprogressed the food got worse and worse. When the residents complained about it, I personally heard the main chef snap at a couple of the residents. My Mom kept a clean apartment in the Independent Living. It was so nice that when they had prospective tenants come in, they would use my Mom's apartment for their tours. However, everything changed when I decided to move out of state and decided to take my Mom with me. When the movers finished we had the Maintenance guy come in for inspection. Before he was even all the way in her bedroom he said they'd have to replace the carpet. There was nothing wrong with it. I asked him why and he stated that he could see where she walked from the bathroom to the closet with her walker. (Normal wear for a Senior Living Facility? ) Seriously it wasn't bad at all but by how quickly he came up with it, I knew it was planned. Then he went to the spare bedroom that she never used and said there was a stain on the carpet. We told him it was there when she moved in. He said go talk to the Administrator Liz. So by the time I got up there she had already been informed that I was coming. She came out like a wet hen ready to fight. I reminded her that the stain was there when we moved Mom in. She said "show me in writing " she said that we should have filled out the checklist in Mom's lease. (The lease is 60+ pages that they had my Mom sign Docusign. How many nanogenerians do you know that understands Docusign? She would have had to print it and fill in the checklist. The Docusign is a PDF file so we couldn't add it to the agreement. My Mom told the office gal when she first moved in but nothing was written down. It didn't matter. They are charging my Mom for new carpet. What a way to treat our elderly. I know they are hurting for money but this is unethical and shameful. I'm personally glad my Mom isn't there anymore. I wonder how my Seniors have been taken advantage of like this..

My mother is currently in memory care here. I thank God we found this place. I cannot find…read moreanything to complain about, in fact I could write pages on the beautiful care she has received. She was at first reluctant to go but now has loved everything there. The staff from healthcare to housekeeping is fantastic! They have called me when something important comes up concerning her. Pat, the memory care co-ordinator is great and Liz, the RN, are very caring people not only with residents, but also with family. We don't know how we can ever repay their kindness. I would highly recommend this place! Alex and Maria

Not a place I'd recommend. I was a previous employee and was treated poorly by staff. Clients hated…read moreit at their homes.

I had my mother stay there for about a month before she passed. They took wonderful care of her. I…read morehad heard horror stories of places like and this place was nothing like that. They were so thoughtful and compassionate. It was hard for her to have to have someone take care of her but they made the transition very easy. I have nothing but good things to say about the place. Thank you guys for taking care of my mom.

I had to place my stepmom in memory care after she had two strokes and we are very pleased we…read morepicked MorningStar of Rio Rancho! She's been a resident for a little over a month, and the staff from the front desk to the caregivers has been incredible. I am regularly updated by Rusty and Team and mom seems comfortable and content. They have provided me with peace of mind knowing she is cared for and loved on every single day! Thank you MorningStar Team!

Don't send your loved ones here! They are outrageously expensive and will demand every penny. They…read morewill not work with you to overlook any fee, even one that can be adjusted. They are also not transparent. We were told my dad could attend their memory care. On his scheduled day, they never picked him up and never told us why. We had to call for answers. Find another place!!

I live in Independent living at The Neighborhood and find it a wonderful place to live. It affords…read moreall levels of care from independent to assisted to memory care or skilled nursing. We have great staff and great dining. Our activities director is the best so life is filled with interesting things to do. We also have an excellent gym facility and gym director that everyone loves.

My mother, Laura Williams, was one of the original residents in Independent Living and everything…read morewas wonderful. Until. She had a stroke in 2024 and would need Skilled Nursing. They initially refused to allow her to return wh n she was to be discharged from Rust Medical Center because they said they couldn't provide the types of therapists she would need. When they finally admitted her, they failed in every way possible to care for her. They failed to feed her. They failed the bath her. They failed to give her her medication appropriately. She was allowed to fall out of bed twice and took no precautions to protect her. I have this on video because of our concerns, we placed a camera in her room. I also reviewed all of her medical records. Everything is documented, however, our state agencies failed her as well and did not hold The Neighborhood accountable. AND, I had the families of at least two other residents reach out to me to report similar failure in treatment. I also spoke to a few nurse about the problems and they were ultimately fired. If you care for your loved one, DO NOT place them at The Neighborhood. (THIS WILL LIKELY BE REMOVED).