I had a great experience at platinum auto sales. I went to several other dealers. But still, I went…read moreback and saw Joe. Not only was he very patient and helpful and helped me find what I needed to accommodate me and my kids.. he remembered my name after briefly going in there to look at cars the first time. And when I came back, he welcomed me and worked with me on my price and budget. Thank you Joe!

We bought a 2017 Hyundai Sonata before the holidays for our son. We had them replace a cracked…read morewindshield and wanted an oil change also. The oil wasn't changed and we drove the car for a time brfore changing it. Immediately after changing, the car started using oil - adding 1 or 2 quarts a week. Our mechanic checked it and said he has seen this on many Kia and Hyundai cars. Over time, Robert said he has replaced 30-40 Kia and Hyundai engines. While looking at the car which we should've had him do, he found the front tires worn off in the insides and upon mesuring brake pads the fronts were gone and less than 2 percent left on the back pads. The upshot of all this is new brakes and tires for $1,700 and a replacement used engine for $8,750 - way more than we paid Platinum Auto. A word of warning: The Platinum lot looks nice with a lot of clean looking cars but they obviously don't do safety checks (cracked winshield, brakes, etc.). They didn't have service histories on this car and others we looked at. A real crap shoot if you shop with company!!! Go to a dealer that offers 90-day used car warranties with some decent mileage amount for your protection.

Jay provided exceptional customer service, and I plan to return…read more It was great will definitely be back and I will send all me friends there . Thanks Jay!

Lyle provided exceptional assistance in identifying the ideal vehicle and demonstrated remarkable…read morepatience throughout my decision-making process.

Affordable quality vehicles, great and friendly staff. No pressure sales. Highly recommend!read more

From the owner: We are a family owned business offering pre-owned & affordable car, trucks and SUVs in Olympia!read more

My husband and I just had the air conditioning in both cars repaired. Each car had a different…read moreissue and the mechanic repaird both cars in a short time. The owner is super friendly and really seems to car about his customers. We will continue to make Orca Automotive Repair our go to place for auto repairs.

I am extremely happy with my transaction at Orca wirh Mario. I wish them all the best with their…read morebusiness and plan on recommending them to any one looking for a great deal on a used vehicle.

I just want to make a shout out to OLYMPIA MOTORS LLC off Pacific Ave…read more My daughter's husband passed away 3 weeks ago and she was driving a car that he was getting ready to fix. She needed a reliable car that she could drive for years to come. I worked with Gregg, who co-owns the lot with Leo. I picked out a safe car for my daughter and they went along with me to surprise her with it! She cried, she was so thankful! These men are kind, honest and no frills. They made the process so simple! I can not tell you how grateful I am to have found them. They service cars as well, so my whole family will be coming to them from now on for repairs and oil changes. Anyways, I just wanted to let you all know about this little gem.

Save your money, go elsewhere. If he tells you 2 days in a row it's been detailed and trying to…read moredry it out he's full of it, the car leaks like crazy that's why. Or we fixed brakes, then partner admits just manually bled them cause their computer tool isn't working (or my thought doesn't even have one). Or best one, I wouldn't sell anything i wouldn't sell my daughter...bulls@#t!!! Leo is really good, makes you really want to believe all of it...Leo is a used car salesman, trust ne, he's a used car salesman. Don't believe anything he says. Take car somewhere you know and TRUST and have them inspect vehicle before you buy it. I was lied to scammed, and when checked him on it, nothing.

I purchased my car from here just over a year ago. The staff here were super kind and transparent…read morewhen we were searching for a car to purchase. I will say I probably could have gotten my car for a bit cheaper elsewhere as my family recently purchased the same vehicle in better condition for cheaper at another dealership. I don't know if it just depends on the location as well, but I know where they reside in WA cost of living is more expensive than Olympia so I was bummed finding out that I paid a bit more. Once again, I'm no car deal so there may be things I just don't know! I will say it was my first time having to purchase a car so there are things on my end I should have done to have a better outcome with my used car in the future. While my car had no big problems when first purchased, a PPI would have likely shown me that my fuel pump assembly would end up needing to be replaced soon. That was almost $2000 to replace which is hard when you're still paying off your almost $10,000 loan. Once again, this is my fault as a consumer as I should have gotten a PPI prior to purchasing and you ALWAYS should when purchasing a used vehicle (it could save you thousands of dollars in repairs). Otherwise they have been great to contact whenever I had questions or concerns with the vehicle and always willing to help me. I'm pretty sure they said they are a family owned business and the father and two sons work there. They are SO sweet. I have nothing but kind things to say about this business and the fact that they explained every process and were patient with my millions of questions just proves to me they are good people. They truly are good guys!!

If there was a negative star that's what I would have chosen on this rating. My veteran friend whom…read moreI've known for years visited this dealership last week in need of a reliable car, after he was fortunate and lucky enough to win 5k at the casino the day before, he drove directly to "The Good Guys" to help him out. They completely took advantage of a handicap veteran who is an amputee. The very next day I went for a drive with him and no sooner did we get a mile down the road that I knew the brakes were metal on metal and then we got on the freeway I knew how serious of suspension issues there were Him being hard of hearing could not hear the brakes, and honestly had an anxiety attack while driving and had to pull over it allow me to drive home I was so furious that they would sell a car in this kind of condition that I had him go to a reputable business and get a complete inspection. He walked out an hour later with a 4,500 estimate on repairs which did not surprise me and we are going to pursue whatever we need to do to get this issue resolved or I will personally make sure I make a blog to my YOU TUBE CHANNEL with how sleezy used car salesman can stoop to and literally send someone out on the road with a clear safety and driveability issues. And while reading what EDDIE the owner swears are hidden reviews and are 4.5 stars or above, and states that there has only been 1 lone bad reviews is completely false. I read atleast 10 reviews stating the same, that they had driven away in a vehicle that was unsafe to drive and a complete mess. There was one that was a single mother with a small child he had no problem selling an unsafe car to that broke down just less than a month after buying it. I will be meeting the owner today and will be updating the public on how these " Good Guys respond to proof they will be shown .

This place was HORRIBLE to deal with! I was in a tight spot but I had money and they totally took…read moreadvantage of me. I was going through a divorce A newly single mom and was pregnant with my second child. I needed a safer car and They completely screwed me!! I had a 2005 Nissan Murano from them for maybe 3.5 months I paid over $4000 for it and have NOTHING from them now they saw my 9 month pregnant butt coming and they sold me the biggest piece of junk they could. Within 24 hours I tried to return it I took it to a mechanic and they told me it has around $1300 worth of repairs needed I came back to the lot in tears I was due in a week and they sold me a piece of junk! they PROMISED to help take care of anything that came up while I was making payments. Well I barely got to drive the thing because it was ALWAYS broken! It had over heating issues, I needed to install a new battery within a week then I couldn't even drive it to the hospital when I was in labor because it wouldn't start!!! It completely died on the highway with no warning or explanation just shut off! I called and they cleared a code only to have the same one come back so that it would die again a couple days later.. The windows would go up and down on their own. The back seat broke the very first time I laid it down. they said it was 'only cosmetic' & refused to help. a broken seat where my children sit is a SAFETY issue not COSMETIC. It had a Bad timing belt and many more issues. The last straw was when The ignition cylinder went out leaving my 6 year old and my barely 3 month old and I stranded in 100 degree heat. when I called them I only wanted to maybe to split a tow truck?? but the first thing they say "well what do you want me to do about it? You bought the car!" They're bullies and they're unprofessional. They jimmy rig the cars to drive long enough that you're stuck in a contract and you can't get any money back. Complete crooks. Never ever go here.

This place screwed me over!!! I'm a single mom with three kids a veteran of the us army. I bought…read morethe car in middle of April it broke down in July causing me to spend 800 dollars trying to fix it. They said bring in they'd fix it and put it on what I owe. Instead after I got the car their they wanted a total new engine!!! And would not work with me. My original Machanic told me that it does not need that. They laughed at me and thought the situation I'm in was funny!!!! Needless to say I'm now gonna be possibly losing my job and don't know what to do

Horrible customer service, claimed we had a dog in the car when we absolutely did not, then hung up…read moreon us. We came back and discussed with her, she is rude and we will never be renting here again.

horrible place to rent a vehicle, management is incompetent beware there employees suck. I'm…read morepersuing legal council. you think you your going to charge me for something that I didn't do. not only am I going to sue you for a broken windshield I'm gonna sue you for harassment. I'm going to make sure this one hurts. customers beware. shop around don't waste your time or money. I'll update my posts as this proceeds.