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    Cascade Subaru Specialists

    4.2 (5 reviews)

    Services - Cascade Subaru Specialists

    Routine automotive maintenance

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    Hopfe Automotive

    Hopfe Automotive

    (20 reviews)

    I have a BMW, and finding someone here in Woodland Park willing to work on it is a challenge. That…read moreis, until I engaged with Ken at Hopfe. My first visit was for a basic oil change, but even that can be somewhat tricky on a European vehicle. I already had my own filter that I bought from the local Napa, which I intended have another shop use, but they weren't willing to work on my vehicle. I'm positive Hopfe could have sourced the filter themselves, though. Next time. My second experience with Hopfe was again for my BMW, the brakes this time. Everything has a sensor on my car, and the replace brakes notification popped on one day. When I called and spoke with Ken, I mentioned my change brakes notification is on, so I need the brakes changed. He scheduled me an appointment, and so I dropped the car off at the agreed upon date. When I was giving him the keys, Ken asked me for a refresher of why the car is being brought in. The exchange went a bit like the following: "I need my brakes changed." I told Ken. "You mean check the brakes." Ken replied. "No, I mean change the brakes. The thing is telling me to change the brakes." I said. "You mean check the brakes." He said again. "Ok sure, check the brakes, and we'll go from there." And, away I walked to do some errands. Phone rings a couple hours later, and it's Ken. He proceeds to tell me that not only are my brakes just fine, but they're not anywhere near needing to be replaced. It was a silly sensor that went bad. Ken and I talked for a bit when I was picking up my vehicle about how it's much easier to be honest, and that you don't stay in business for as long as he has "doing it the other way." Long story endless, I highly recommend Hopfe. You'll get an honest diagnosis, and quality work.

    DO NOT BRING YOUR LIFTED JEEP TO HOPFE. - They do not like lifted Jeeps…read more I wish I knew that before going in. Ken was nice enough, but they did not even attempt to fix the 2 things I brought my Jeep in for. Loose steering & auto transmission shifting poorly. He said Lifted Jeeps always have steering problems & they won't work on that. Ok. Even though it was written down in their apt book to look at my transmission, they did not. Forgot to & wouldn't when I asked about it. "You're lucky I took you in at all". he didn't tell me that until after I was picking it up. My 1st time there, so of course I didn't know of this bias. Again, I wish I knew that before bringing my Jeep in. Waste of time. I did however spend $1k to replace inner axle seals as he advised. I like my Jeep to be in good repair. It dripped axle oil on my clean garage floor when I got it home, but only for a day. Update: Probably nothing to do with Hopfe directly, but 4 weeks after that appt my Jeep is gushing transmission fluid when I started it up today. It's been parked 100% in my garage for 2 weeks. Less then 11 miles driven since I asked them to look at the transmission. I was right to seek a repair before something worse happened. Just too bad they didn't.

    Cascade Subaru Specialists - autorepair - Updated August 2026

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