We stayed at this property in February 2010. The contact organization is Central Reservations in…read moreWinthrop, WA. It looked bright and clean from the internet pictures, and it was pet friendly. On arrival, the first thing I did was check the sheets. I found them wrinkled and, upon closer inspection, there was a pubic hair nestled in the sheets! The 2nd bedroom revealed stained pillowcases, and wrinkled sheets. I immediately called Central Reservations. They dispatched 2 housekeepers who arrived and demanded to see the pubic hair before changing the sheets! The replacement sheets were severely pilled and worn. A thrift store would not accept them as a donation, but they appeared clean. When I pointed out the stains on the pillowcase on the bed in the 2nd bedroom, the housekeeper refused to change the sheets in this room, pretending to change them behind a closed door.
I quickly realized there was nowhere to deposit our trash. No instructions, no outside trash can. Since there is no landline in this property, I had to go to a wifi site and send an email. I was advised by Central Reservations to "just leave the trash on the porch". Knowing that there are domestic and wild animals who could/would make a mess of unsecured garbage, there was no way I was going to do this. Instead we spent one trip a day in the car trying to find secret trash cans in Winthrop to dispose of our trash.
In response to an email, Central Reservations again dispatched a housekeeper to remove our garbage and leave us new trash bags. The only problem was, since there was no land line, Central Reservations did not know and could not check that we were not home (we were out trying to find somewhere to dump our trash). The housekeeper entered the house without our permission, and terrorized our poor cat, who is afraid of humans, and spent the next few hours cowering and yowling under the bed.
The property is very dirty. Stained pot holders are prominently displayed on hooks over the stove, many cigarette butts sit in a pot on the deck. My cat scooped hunks of hair, crumbs, an old cracker, dirt and dust from under the stove. There is dog feces in the yard.
The shower curtain is coated with soap scum. The venetian blind in the bathroom is bent and almost non-functional.
The pet hair on the blinds is unsightly. The space behind the TV is very dusty. Even the hooks that hold the coffee mugs in the kitchen are dirty.
The good things about this house are the newish fridge, full size washer/dryer, the stove/oven, microwave, TV and DVD player. The airtight gas stove works well. The view of the river is stunning.
Upon departure, we checked under the bed and found a dirty sock and a pair of dirty underpants. We were surprised at the lack of cleanliness of this house, since it looked white and sparkly on the internet. Just because it is a property that allows pets, does not mean it can't be clean.
If you plan to stay here bring blankets to put over the furniture and be prepared to do your own deep cleaning.
We will NEVER stay here again.
