Liz was very helpful. I was able to receive money in 15 minutes. !!!!!!!!!!!!!!!!!!!!! read more

I spoke with Edwin on the phone who helped me with my loan and he was so nice and professional. They have great customer service and make it easy read more

Tate was incredibly helpful, and responsive when it came to to getting me my loan. I'm incredibly appreciative, would definitely go to cash1loans for all your loans. read more

I went in to inquire about a loan and there were two young ladies that were very helpful. They explained the terms and what documents I would need. I went home collected everything I needed and returned to the business. This time there was a older gentleman there and when I reminded one of the young ladies I was there for a loan the guy sighed and started mumbling, then he TOLD me to take a seat that it would be a little while as if I was an inconvenience. I told him no thank you and went down the street to their competitor where I was treated like they wanted my business. With all of the competition in the city you would think they would provide a reasonable level of customer service. I would recommend any other business before this one. read more

Dafney was fantastic helpful and knowledeable in Reno location. She knew exactly what was needed and completed the whole process in less than 15 minutes. Thank you Dafney Debra J, read more

They have been helpful and easy to work with, all along. Liz , the manager is pleasant to work with.

Moni was very helpful, friendly and efficient. It maybe took 15 mins for the whole process. I highly recommend this location.

Will from the Reno store was amazing. He did an excellent job while maintaining being professional. GREAT JOB WILL!!!!

Customer service was Fast, friendly and they are very clear on the terms and will make sure you understand your amounts as well as due dates. read more

Reliegh makes the whole process quick n smooth .. her customer service is A1 thanks for service your good at what you do

Riley is the only amazing one here the rest of y'all suuuuuck. I've been doing business with you guys since my very first job( about 5/6 years NOW), I've recommended 2 family members & 1 friend to you guys and only receive the referral payment for one. I get a different answer whenever I asked about the referral payment about the other two. Don't waste your TIME or MONEY here. If you miss a payment they leave you messaging saying all your information has been submitted to a collection service but when I call them they say they don't really do that it's more of a scare to get you to pay. Riley is amazing she's always the nicest always in a good mood! Always happy to help me the rest of the staff is rude always in a bad mood one way or another. The guy never even bothers checking your information before he starts telling your personal information Oh and some lady left me a voicemail calling me " Mister _______ " which offended me I have a unisex name do you not check your records before leaving voicemails before insulting people?! Very unhappy. If you do get service here ask for Riley or leave. She's the only human that actually works there! read more

I had the pleasure of speaking with Liz and coming in and she was the one helping me. She was fun to work with. It wasn't all just business. We joked and had a good interaction. I would recommend this company to anyone. They go above and beyond to help me get what I needed. I hope I'm able to use Liz everytime. L. Hill read more

Riley was amazing, needed some cash and currently on vacation and was able to help me get the funds I needed in minutes. This specific store has always had my back. I'm very happy with the service I continue to receive from all Staff members. read more

I enjoy doing business with Cash 1. I had the pleasure of obtaining a line of credit recently and Giovanna helped me out so much. thanks so much for saving me. Bills don't stop but money does, and that's why I trust Cash 1. read more

BEWARE!!! I got a $900 title loan and have paid over$600 and they only put$80 towards the principal and the rest went to interest. I feel like this will never get paid in full because of the interest. So please think twice before doing business with them because it's going to cost you a lot! Wish I would of gone somewhere else because this is insane how the loan hasn't gone down even a $100 after paying over $600 and I have the threat of losing my car. read more

This was my first time visiting Cash 1 and the agent that assisted me, Melissa, was very professional and accommodating. She explained how the loans work and walked me thru all the paperwork and what to expect. Also received a call today from the Store Manager Liz and that made me feel great that she reached out and checked to make sure that I was satisfied!!!! Will continue to do business with them read more

Liz, the store manager, was very helpful and pleasant to talk to over the phone. Super easy process, quick funding.

My husband and I found ourselves in need of some quick cash and decided to try Cash 1. As soon as we came in, we were greeted by Giovanna. She was very welcoming and made us feel comfortable right away. The whole transaction didn't take anytime at all. She is a very friendly employee whom, whenever we find ourselves in need of a bit of cash, we hope to work with again. read more

Slow, slow, slow. My husband took a loan out, and we went to rescind it the next day, and Rose had no clue what that even meant. We then later find out that they charged us interest when there should've been no charge. We called, and her solution was for us to drive in from Fernley to pick up our refund, or they could apply it to a future balance. In short, go somewhere else where the employees are competent. read more

I wasn't here for a loan. I was given a money order for $200 and after trying every other place in town that wasn't a check cashing place, I decided to try Cash1. The amount of information you need to give these people is insane. They needed telephone numbers, addresses, social sercuirty number, place of employment, wages, account numbers (if I had a bank account I wouldn't be there!) employer's address, phone, supervisor's name and phone, 2 relatives name, address and phone, 3 non-family references name, address and phone. After attempting to not give away so much information, the lady (who was poltie but annoyed) told me I HAD to fill out all information because she would have to check ALL REFERENCES and work statements. Needless to say I left. The most they should had needed was a ID (or two) in my opinion. Especially since it would had cost 20% to cash it. read more

Dealt with Liz at Cash1 today. Very pleasant and efficient. Covid-19 procedures were in place and adhered to. Have used this location several times and have always had great service! read more

Very good experience with shaniyah in cash 1 reno,shes so nice,and she help me for the cash i need,and very quick,she do all the paperworks i need, and after a few minutes, i have the money on my hands ... read more

These guys are great! I have had payday loans and title loans with them and they always accommodate me and they are always friendly; especially Alma. She always greets me by name and gets me in and out quickly. They don't require a key to your vehicle for motorcycle loans if the loan is $1000 or less which made me feel more comfortable about doing a loan with them. When I pay off my loans they always get my title back to me quickly. And they are open later than any other place which is awesome since I don't work the typical 8 to 5 job. read more

Will was the most awesome employee that I dealt with today. His customer service was hands down the best I have had in a while. He answered my questions and got me out the door in a short amount of time. Thank you Will!!! read more

Tried their over the phone service but was on hold forever. Then drove to store only to turned away at 5pm. Even after I told them I had been waiting on hold they wouldn't help. Fine. Taking my business elsewhere. read more

Will is a great guy and did everything perfectly to help my get my loan. Great personality. Love to work with him again.

Rileigh at cash 1 is awesome you should go see her very friendly and willing to help you what ever you need always have a smile on her face thank you Rileigh for all your help your customer Stanley read more

I came in with a friend to get a loan out. Rileigh was helping us out. She went above and beyond and her personality really made the experience great. She was so nice and welcoming. And helped us sooo much with getting the bank statement that was needed. She put in so much time and effort and genuinely wanted to help us out. If it wasn't for Rileigh we probably wouldn't have gotten a loan. SHE IS AMAZING read more

This place is fast and very friendly. Rose is very nice and helpful, all the ladies who work here are very nice and cordial.

Wow... can you say dissapointing? After all the rave reviews I wanted to get some extra cash, so I came here. Only to be turned away because they don't serve my kind. When I asked them to expound on that, they said that they do not service folks with a credit score over 450. Very sad. read more

This place has bad reviews but my personal experience, the lady who helped me was very quick with my loan and very professional. I was in and out in less than 30 minutes. read more

Very good experience with Rileigh on Monday 6/17. She was very upbeat and welcoming and processed my paperwork fairly quickly, all considering it does take a while by nature of the process. I forgot my insurance card and we were able to process the loan anyway by allowing me to call my car insurance while I was there and get insurance card emailed on the spot. This is my second title loan and is very convenient as I had some unexpected events with regard to cash flow. I also had a $150 Cash1 coupon and forgot it at home and was told I can bring it in anytime this week to use, even though I didn't have it at the time of transaction, so that was really nice too. Nice people, knowledgeable, efficient. My only complaint is because it takes an hour to process loan approximately, they should really have a public restroom. There was no wait when I arrived otherwise it could have been an even longer time. read more

I have been a customer with Cash 1 for a few years now and I wouldn't choose any other place. The staff is always friendly and helpful and really take the time to get to know you and just genuinely care. I have dealt with Elizabeth and Heather mostly and they are wonderful and very knowledgeable! Payday loan company's usually have bad reputations because it's an awkward situation to be in to begin with but Cash 1 will always make you feel comfortable!! Definitely recommend! read more

First of all, no one likes going in to a cash loan place. It's always the last resort, therefore people coming in are not always in best mood right? I'd say I certainly never leave Cash1 in that same stupor, Rose is super helpful and honestly quite quick as well. She made my experience there Smooth, fast and actually rather pleasant. If your going to a cash loan place, make this your first stop! read more

Kate was so kind and helpful to me. She made getting a loan so easy and made sure I was able to get the best solution out of it

This place was great. Have to mention Rose. She was awesome. Keep up the good work. Reno lets kick Vegas ass. Reno rocks.

Rose was incredible and extremely friendly. I have been a customer for some time. The last rime I was in, the woman was so rude. They are lucky to have Rose and looks as though they have cleaned hoise. All of the employees were extremely nice. read more

I have come here a few times over the past year and this place has really helped me out of some tough times. I'm not sure why the ratings are so low because I've had NOTHING but pleasurable experiences each time Ive gone in here. Also let me just say that AMANDA and KASI and freakin amazing, super sweet and VERY professional loan reps! They are so awesome, thanks ladies! read more

I got loan here a month or so ago, and I think these guys are great. I needed a bigger loan today, and, they actually couldn't help me; but having said that, the guy I spoke with (David) seemed genuinely concerned about my situation, and regretful he couldn't help me. They call you to remind you about your payments a day or so before each one (as a courtesy), then call you after the payment posts (as a reminder). All 3 of the staff members who worked with me were professional and courteous. I like Cash 1 and would recommend them every single time. read more

I was in dire need of some quick cash and the ladies at Cash 1 really pulled through and helped me out a great deal! The process was simple and I was out the door in no time. Thank you Grace, Gena, and Amanda! You guys were amazing! read more