Awesome contact and help when needed . Process was very easy . Location was easy access and out.read more

The quickest fastest no hassle loan and the nicest employees there I'm very impressed. I will refer…read moremy friends and family because I know they'll be taken care of just like I was. I was looking for a fast loan one day and I was promised on the phone I would be in and out in less than 15 minutes and I couldn't believe it when I was out of there in 15 minutes unreal for a title loan company.

Don't use them anymore. Period…read more They changed their systems so that if you make a mistake with getting money, they can't fix it. Because they have a "new system". Their managers can't override it. I just spoke with a manager and confirmed this. The problem I have is that I deleted the ACH part of my account to get funds delivered to my debit card. Should be the same thing, right? It's not. Their system decided to use ACH (did I not mention I had already deleted it) so I can't get my funds until Tuesday. There is nothing you can do at this point because of their "system". Move on friends. There are a lot more places to get payday loans.

If you need help and it's on their list of offerings, this is the place to go! Respectful,…read morefriendly, fast transactions, and reasonable rates. Cynthia, in general, helped me with a particularly tricky situation where I needed a money order cashed (btw, this is pretty much the only place in the universe you can cash one!), and despite the 4.99% fee to do so, they could! She greeted me with a prompt "Hello!" A smile, and some quick rapport building before she processed everything and I was on my way in just under 5-7 minutes. Never know... could be a customer for other services and I'd do so knowing I'd be taken care of in or out of the store. Thanks again!

The place is always clean service is great and they come in handy when emergency's happen.read more

I've been waiting here for over an hour. Actually, an hour and 15 minutes to cash a check. I have…read moreID and a recent financial POA. Maggie, who is nice enough, has to make multiple calls to her "Director" , who doesn't call her back while I sit here. "Rapid" is not the correct name for this business. I think 15-20 minutes would be more reasonable for this service.

They are the most friendly staff. Their service is above board. If you want speedy service. This is…read morethe place to go

I called this facility to get information about getting a title loan. Miguel was informative and I…read morewent there. Sandy helped me and was professional and efficient. Sandy was friendly and helped me through the process. If you need to do a title loan this is the place to go!

It was an easy process when I was already having a hard time dealing with my dogs surgery but gabby…read moreput me at ease and made the process as pain less as possible and was super nice which made it better for me since I was already dealing with other with other problems. If I ever need another loan for hard situations or if you do I would definitely recommend loan max. If you pay it off fast it's not that expensive. Just make sure if you get a loan to pay it of faster then the time they give .

These guye are the best in town!! Worked with me and did…read morewhat they could. Thank you so much!

TitleMax needs to complete there contracts and release the lean on paid off loan…read more Loan was paid off TWO YEARS ago

We had the best loan experience! This was our first time needing a loan and Laura was so helpful…read more She gladly held our hand through the process. It was super easy and Laura made us feel like family. Thank you, Laura!

I've not had ANY issues with this place. I've gotten 3 payday loans from them, with all payments…read morebeing automatically deducted from my account each payday.....completely hassle free, which I like. A bit high in interest, but that's to be expected with a payday loan.

This place has horrible Customer service & God Forbid you lose your job or get hurt cause they just…read moredo not have any compassion & they will take your car and rub it in your face when they take your car like they did to me and my girlfriend. They do not care about what is happening in your life, you either pay when they say pay or you will have your car taken. I tried to stay in contact and let them know what was going on but it didn't matter if I didn't have money for them they were rude and just took our car and then said we still owed the loan we signed up for!? Outrageous! So they take our car and they still we still the complete loan & our car!? Beware our state does not regulate these Title Loan company's they can charge any mount of fees that they desire.

melinda was very nice. i reccomend you go to the sparks store she was very nice polite and not to…read moremention good looking. freddy olivas

When I came in Kiana made the process easy and stress free. She is friendly and nice, even calls to…read morewish you happy birthday.

Called in to the office because I was approved online. Once I called I spoke with the apparent…read moremanager (although I don't know how someone lacking such customer service could acquire that position) and was told because I was self employed I could not get the loan. I explained it didn't say that anywhere on their site. She explained "it doesn't need to we can deny whoever we want for whatever reason we want!" I was so appalled at the way she was talking to and treating me. I thought maybe she was having a bad day, I decided to apply again two months later, now full time at my non self employed job, once again called in and got the "manager." She wasn't having it, she pulled me through every ringer. Telling me she would find out how I had false documents. Pretty sure she was out to get me, all because I questioned her about being approved and then denied for self employment. Maybe she could take this "pandemic break" to reevaluate her current career choices, because customer service is not her calling!

Do not go to this place the "so called" customer service rep Jessica, who works here is rude and…read moremakes you feel like the scum of the earth for needing help! DO NOT GIVE THEM YOUR BUSINESS!! I recommend going down the street to the wonderful gals at Cashco they treat you with dignity and respect.