This was my first time shopping at a pawn shop, and I couldn't be more impressed! Jaime got me a great new bike at a very fair price. He was extremely knowledgeable, friendly, and helpful. He explained their process of searching serial #s to make sure they're never selling stolen bikes. He never got pushy with me to make a sale, easily a 5 star experience. read more

I had brought my gold chain in hopes of making a quick buck instead I was low balled like crazy and received my chain back in HORRIBLE CONDITION. They are not careful enough to handle clients item. My chain was badly damaged and broken, and when I returned to let them know they couldn't do anything about it besides clean it because of how dirty they left it. They broke my pendent and basically told me I agreed for them to test and they couldn't do much about it. The lady was professional and apologetic but I'm still very bummed out about the situation. Anyone coming in here to sell please be advised they will lowball you and they're careless when they test your gold. Never got it tested nowhere else besides here. Pictures are before an after.Chain 14k Pendant 10k total of 7.6g was offered $145 read more

Cash America Pawn - Broken arm piece after pawnshop visit - Pawn Shops Near Me - Chicago, Illinois

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Great service. Friendly staff. They give fair value for your stuff. I wouldn't go anywhere else.

I agree with Kris D. that the Irving Park store is better than this place. I bought the very computer I am using to write this review from there. I live closer the Back of the Yards so I thought I'd go there to get another laptop with Windows 10. I spotted a couple of laptops and asked the saleswoman about them. After taking them off the shelf and finding a charger, she found they did not work or even turn on! Or if they did turn on they did not power up well. Not sure how that happened as I assume they test those before putting them on the shelf. After determining the computers were junk she PUT THEM BACK ON THE SHELF! Supposedly for 'inventory/security' purposes. She claimed she'd have to consult the manager to take them off. I suspect that those are just 'display' items; instead of a store having near empty shelves of 3 items that work, it's better to have a fully stocked shelf of junk. I was almost tempted to go back and see if the faulty computers were indeed removed but that area is out of my way and NOT worth the trek! read more

Let me start of by saying that the Female representative is not the friendliest person and some what dishonest . I was truly gonna do business with them but the lady's demeanor turned me away I'm pretty sure I'm not the first person or last person that she pushed away . I honestly will never step into that establishment again. read more

This is the second time they've done this to me. I send a message and call and say I'm 35-40 mins away and I don't want to drive over there if this item is going to be gone. Oh we'll hold it for you. 40 mins later oh sorry we just sold it. That's 80-90 mins of driving, sorry doesn't cut it. On average I spend about $10k per year at pawn shops, they won't be seeing any of that ‍ read more

I moved here 9 mons. ago didn't know anybody here except my daughter. Not even a week that I was here hard luck showed up so I looked for a pawn shop pawned the one ring I had on me just to eat This ladies at the S. Main pawn shop were really very nice I sure they gave me the rings worth wasn't much but there courtesy was worth a lot more to me. Cash America on S.Main became my pawnshop.I not only sell,pawn but I buy as well.I highly recommend this store.This ladies are really awesome.Their service is really great they go out of their way in helping their customers and I have seen that. I enjoy my every visit they always make my day. Really... Check this place out. I don't have to check other pawn shops to know other wise. Cash America is my place for all business. Thank you everyone off you ladies and you too Andre for a job very well done.Never have I had any problems so I don't have anything negative to say.Thanks for every thing. read more

DONT BELIEVE THE HYPE. Went in with a few electronics and watches I don't wear anymore. Staff seemed annoyed I came in after 6. Initially were interested in my items, but then had a 'consultation' where they left most of my items behind when speaking to 'her' and heard them joking and laughing about me. TBH, didn't need extra cash but thought it'd be nice for the holidays. Not sure where these five star reviews come from, but they're bullshit. The Cash America on the Northside (Irving Park area) is way more professional and considerate. I wouldn't waste my time coming here, if you're not picky about which pawn shop you visit. read more

The sales lady was rude and had me open an unopened laptop, which I had the exact same one with me unopened, only ton tell me they don't accept refurbished items. The box clearly said "Refurbished" on it. I explicitly told her I did but want to open it if she didn't tell me what she could give it to me for. This place is ridiculous! read more

First of all, ED IS THE MAN UP THERE! Cleaning out an old storage unit and just cleaning up around the house, I found a bunch of electronics that I had no use for. I didn't even know if or how some of them worked. But I figured before tossing them away, why not see if I can some cash for it? And Ed was the man. He let me know what I can get there, what's best to sell on eBay, etc and never felt like I was being rushed or anything. Even with the long wait to get to "the man", he offered me 2 DVDs on the house. Even tried to sell me a ring and if I was a ring wearer, I almost went for it LOL. For anyone looking for 2nd hand things, they've got some real good prices. But the honest evaluations, you really appreciate. read more

I had a lot of old electronics sitting in the back of my car cause I'm too cheap to pay for a storage unit, but wasn't quite ready yet to part with my possessions. After reading my friends yelp review I decided to check this place out. I went Saturday morning and there wasn't a line, store was clean, and Rojelio (sp) quickly access my items. Now they just don't take anything. You have to have your items in working condition. I came Ill prepared, but he gave me tips on what to do to fix my items and he'd take them off my hands then. I'm going to search for the remote and cord for my tv monitor I know I have somewhere and take it back up there In the near future. Hopefully I can make a little cash. :) read more

Always on the hunt for a good deal, I like to come in and see what I can get on the cheap. I have purchased items as varied as a computer and a drill here! Be prepared to wait. The line is slow and they will take people paying on their loans first, regardless of your place in line. Once you finally get to talk to someone about the item you want they are friendly. However then you have to wait for them to retire the item, the power cord, the case, and answer the phone. There are endless interruptions, but such is the thrifting life. You finally buy what you want and get the longest receipt ever--CVS length! You get 7 days to return. Day 1 is the day of purchase and you can only return it to the place of purchase. You can not return to another location. This never bothered me until I attempted to return something. I went when they opened and they unlocked the door 5 minutes late. The return receipt had no specific information. The return receipt just said REFUND with no code or other details. This became a problem when 7 days later I had not gotten my money back. I called to speak with the manger who was busy. I was then told because I couldn't give them any information, I would have to come in. Ugh. I called my bank to file a dispute and got my money back within 24 hours. The bank clerk said they have had issues with this chain in the past. Essentially you can get a good deal. You could even try and haggle with them a little bit. However, be sure about what you buy because getting a refund is time consuming. read more

This was one of the nicest most immaculate pawn shops I've ever visited. The moment my girlfriend and I walked in we quickly noticed how everything was neatly displayed, making it far easier to check out and enjoy. Then the experience got even greater when we were greeted by the manager Ed, words can't describe how helpful and kind he was. We had just stopped in to browse, being we were visiting from out of town and Ed welcomed and helped us, as if we were buying everything. Lol. This pawn shop was amazing and the customer service from Ed was the best We've ever experienced. Needless to say, my lady found two beautiful rings and Ed, explained how the layaway and everything worked. Thank you kindly Ed, you have two more customers for life. :-) read more

How does a pawn shop have a 5 star rating? Because it's a damn good pawn shop. That's why! Nobody likes going to a pawn shop but when I need money bad, at least I can count on ED and his staff to do me right. Cash America in general is my go to shop and I have used many in several states and have had very few problems but this location by far is the best one I've used. I think the picture above is the wrong store. This location is in an older building but it's a very nice, clean, well stocked shop that goes well with the vintage neighborhood. As long as you're not asking for an unrealistic price for your stuff, this store is very fair and will get you as much as they can. Thanks! read more

I would like to thank all the people who left me such great reviews! It's too bad Yelp decided to take off 8 reviews (all 5 stars) by some awesome customers, some who felt the need to create a yelp account for the first time simply because they were given an experience which they wanted to share and make others aware. I was wondering why they were taken down to currently non recommended reviews, and it seems that Yelp considers these reviews unhelpful rants or raves but I say,"You be the judge". I have to admit that with Yelp, our business has grown greatly in the last few months so I must thank you as well! See you soon my Yelpers......(I'm now managing the Cash America on 48th and Kedzie so feel free to stop by and let us prove to you that the 5 star ratings are exactly what we strive for ) read more

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I love doing business with this Cash America location. I've been treated fairly since the very first transaction. The store manager, Ed, and other associates, Nathaniel, Rogelio and Tiffany are all very friendly, helpful and honest. Whether I need quick cash or doing some personal shopping I can always count on these guys. It's nice to know that when I do business here, Ed has always got my back and that the associates welcome and thank me by name. I tell everyone I know that likes pawn shopping where to go...Cash America, this location specifically. read more

Cash America Pawn - Pawn Shops Near Me - Chicago, Illinois

Pictures are not of this location. Walked in and made eye contact with both employees but neither of them greeted me. The TV's they had were all over-priced and unheard of brands. Selection on everything was scarce. Will not be going there again. read more

Today I stopped by store number 2550 and Nicole and Manuel were so helpful in getting me a bike. They spent ample time with me and adjusted the bike until it was a perfect fit, thanks guys. read more

I had quite a surplus of electronic stuff I had no use for and didn't want to hassle with the scammers and oddballs on Craigslist so I took a bunch of stuff here. Assistant manger "Ed" is courteous, attentive, quite knowledgeable and gave me honest evaluations about what stuff would be better sold on eBay, Craigslist or elsewhere. And in the end gave me extremely fair and reasonable value for the stuff I brought in. It's a clean, well laid out store in a nice neighborhood with ample street parking. Most importantly, they made every customer in the store feel valued and appreciated. read more

I was amazed at how clean this place is. For a pawn shop they keep things professional and the service was great. They have a variety of products. Game consoles, kitchen appliances, recording gear, cameras, instruments, jewelry. Just ask anyone for help, but they're more likely to ask you first! They also have a great 7 day return policy no questions ask. So in case your product doesn't work you can take it back. Just make sure you don't destroy or mess it up in between. read more

CASH AMERICA SCAM ALERT - SCAM NEW COMPANY BUYS OUT CASH AMERICA....This used to be a good company give you top dollar BUT now they've been bought out by another company I brought in 14 karat gold with Dimond without testing the lady came back and said it's only 10 karat gold with cubic zirconia so just out of curiosity ask for the price I was told for the ring $130 and then when I asked her what does 585 mean sHE told me its a old stamp for 10K ..WOW last year I was offered $ 940 for this ring and why she didn't test and lied that its10k when it was 14k with a 585 stamp it gave me no answer and only said the company has been bought out and most CUSTOMERS have been cleared out the computer & have a new scale to follow ... A good company now a sham this really used to be a good company that would pay top dollar now it's a sham do not use Cash America they will scam you.........DATE 8/26/18 CASH AMERICA WILL SCAM YOU MOSTLY ON DIAMONDS and if you're GOLD IS NOT STAMPED By US stamps of 10K/ 14K 18K WILL LIE AND SCAM... read more

Samantha, from customer service, was patient and spent 30+ minutes with my friend and I as we purchased an XBox 360 and PS3 from here. They will let you test the unit on a TV to ensure it is working. Can't beat $80+ tax for a working HDMI XBox 360! read more

I love this place and those beautiful friendly faces...not only good customer service...but will also work with you on prices...I bought a macbook pro works perfectly....will definitely come back to this place. read more

This place is fantastic! Ed and Madeline were amazing with my jewelry loan. We only needed to give them 3 pieces for $5000 and this other loan place were asking for all 3 bags of jewelry for $4000. They are extremely professional and friendly. Very informative and the best cash pawn America in the area. They have the best interest rates of 10% and have a pay down your loan policy which makes paying off so much easier. I highly recommend this place. Thank you Ed and Madeline! read more

This is by far the best pawn shop I've ever had the pleasure of doing business with!! Although everyone I've had help me has been great, Tiffany is AWESOME, not only does she have excellent customer service skills, but a beautiful smile that is contagious!! Thanks Tiffany and everyone for being awesome!! read more

Ed is the most helpful honest person ever. I was looking to sell a diamond ring and he gave me the best price he could with lots of explanations about how everything works. Very helpful, honest and professional, would recommend this place to everybody read more

From the very first time i walked into this place the people made me feel great & respected. It took no more than 3-5 seconds before I was greeted by someone who eventually came to service my business requests. Now after having done business with these guys on more than several occasions, The staff & mgr Ed are all still incredible and they pay attention to detail. Which counts for so much when you're dealing in business with heavy valuables. Believe me when I say that these guys are good people! read more

Great pawn shop! Ed and Madeline were both very informative and kind. My wife and I had a bad experience at another pawn shop and Ed wanted us to walk out with what we deserved. They both explained how other pawn shops will try to screw you and not give full value for your items. Their pay down policy was also a sell for us. I highly recommend this pawn shop as you will be happy walking out! read more

Great people here. They really are fair if you find yourself in need of selling your old jewelry. I received more than I expected.

Had to get some auto work done at Logan Square mechanics so for an hour decided I'd check this place out. First pawn shop I've visited and must say was very pleased with the service I received. Picked up an ipod and although it was broken at first, upon coming back they were very helpful with getting me another one. Real great employees at this place and definitely worth a visit if you're in the area or are having work done on your car nearby. read more

I was cleaning out my apartment and had some jewelry I knew had value. After reading all the great reviews here, I called Cash America, spoke to Madeline, who told me how it all worked. I was very impressed with how well organized, clean, and professional the store was. Madeline was amazing-- she explained the process behind the value of what I was pawning and made me feel very comfortable with wanting to come back with more...which I did the next day. Also, a big shout out to Rogelio who was very nice. The service here is exceptional. If you are looking to sell (or buy), I highly recommend this location of Cash America! read more

If yelp had a 10 star rating, I would definitely rate the CASH AMERICA JEWELRY store location on South Kedzie a 10!!!!. I want to say that I was in a tight bind were I needed sell some of my gold. I was feeling kind of down when I first entered the store because I was thinking that Cash America jewelry would probably not give my asking price of $600 for my gold. I was attended by the Assistant Manager Ed R. who has a wonderful aura about him very friendly, polite, and professional. Ed R. went far and beyond and displayed exceptional customer service. Ed actually went on the computer to show me how much gold was running for and that he wouldn't have a problem giving $600 for my gold. Ed R. also gave other options like taking out a loan on my gold and explained store policy to me. I just want to thank Ed R. who took a big load off of me. I want to say to Cash America jewelry that you are very lucky to have an exceptional employee like Ed R. I will definitely recommend my family members and friends to this location. I want also returning back. Elsa A. read more

I love this pawn shop Eduardo is the best they have a guitar selection that rules. I have stopped by at least 20 times and found great deals there. Dont forget ask for ed knowledgeable and helpful my favorite spot. Natty read more

This place is not money hungry like 80% of the pawn shops here in the city, nor is it your ordinary pawn shop. The staff offers great hospitality, I have walked in there twice and both times staff treated me well. I did not feel like i was obligated to buy something or pawn something. Ed is an awesome guy he really enjoys what he does and he takes care of his customers. :) I would only recommend this place to everyone and anyone who needs a pawn shop. Thanks Ed and staff for a great job that you all do. Keep up the good work!!! NYR read more

I want to give a shout out to one of the best customer service experiences I've had in a long time. Ed at Cash America was great. I had never been in a pawn shop before and I was interested in a camera for sale. He was informative and friendly and explained how the pawn business operated which I found fascinating. They have a very fair 30 day return policy and great prices. I will definitely return and will look for Ed to wait on me again. Thanks for your great assistance. Judie read more

Alberto is terrific! Friendly, an easy negotiator, and more than happy to show us his basement storage of bikes for sale in the middle of December. I had been wanting to shop for a bike here since I saw their summer sidewalk display of a bike rack filled to the brim with name-brand bikes in great condition...for $50-$100! It was worth the special trip in the cold of winter. My husband found his dream bicycle, a Trek road bike that will serve his needs on the city streets, in great condition and ready to ride. $60 later, the bike is loaded in the car for its trip to its new home in Woodlawn. We had searched the city, high and low, for an inexpensive but durable bicycle, from police auctions to cooperatives to Craig's List and the internet, and never would have thought that a pawn shop two doors down from my hair salon would have the best selection at the best prices. read more

Ed has been a great help every time I am in the store. He always researches the best prices available for the products involved. The other members in the store are friendly as well. Cash America on Milwaukee is always my first stop when shopping for pawn deals. read more

Went in hoping for a little money on old jewelry I didn't know much about. Thankfully I dealt with Ed who was not only extremely nice and friendly but had full on conversations with me before informing me that he'd be giving me like 7 times more than what I asked for. Even the second time I went back Ed remembered me and I got a great deal as well. I'll continue going back to sell the things I no longer need or want. Ed made me a fan of this place. read more

I love the customer service that I received from the two people I came in contact with! Eddie and Atalia are prime examples of how people having excellent skills in handling customers should be at all times. I was greeted with smiles and proper introductions when I entered Cash America. Everywhere it's normally employees with terrible attitudes and lack of professionalism that I run into on a regular. I will definitely be doing business with them again soon! They were warm and honest and I was out of the place in 15 minutes, very satisfied with my outcome! Thank you again ;) read more