Awesome service and work done for my custom engagement ring! We could not be happier with how it…read moreturned out. I spent months trying to find the best jeweler in Chicago to bring my vision to life, and Ethan Lord nailed it. Specifically, Kayla was fantastic in helping get the ring done on time, exactly how I envisioned, while answering all of my specific questions. Great communication and very welcoming and enthusiastic. The custom hand engraving I got on the band came out even better than I imagined, and it means so much to my fiancé. Truly a one-of-a-kind piece. I would recommend this jeweler to everyone.

My fiance (now wife) and I checked out several businesses on Jeweler's row and landed on Ethan…read moreLord, and was blown away by the level of professionalism and hospitality. My wife's ring was beautiful and I was really impressed by their service and all of the ways they seem to go above and beyond. Could not have asked for a better experience. Working with Lauren was great. She is super friendly, knowledgeable, and just a genuine person. I only have positive things to say and would recommend them to anyone in my circle.

So glad I went to Paul Young for several watch battery replacements and removing unneeded links…read more As a first time customer, he treated me like an old friend. He explained each of the watch battery replacement costs since some watches were higher end than others. He estimated an hour and delivered on time. All the watches were set to actual time and prices were very reasonable.

Got a quote on the spot, very respectable! Explained what needed to be done to fix it, also did the…read more"get a quote" through yahoo and paul was very responsive

I want to thank this business, especially Christine, for resolving the issue with my…read moregold bangle by replacing it with another lovely 14k one. I am very satisfied & wish you many more years of success! (Pic of my replacenent bracelet attached)

I wasn't sure what to expect as this was my first such (gold sale) transaction…read more I found the owner to be very professional. He made the appraisal/sales process very transparent and fair. I can highly recommend Joe and Chicago Golf Gallery!

Extremely helpful jeweler. Spouse surprised me with an upgraded piece from this jeweler which is…read moreamazing, superb, gorgeous, and fun! Later, we went back and they bought some gold jewelry from us. The sales clerks at this spot are awesome. They are very knowledgeable and are willing to share information, which is always helpful.

My engagement ring is from a small business out of state. I took it to Bryn Mawr to have a prong…read morerepaired, and when they took a look at it they discovered that the diamond was not seated correctly. They told me they could not in good faith repair my ring without doing the seating repair as well and it would cost a few hundred dollars. Then they told me to first reach out to the small business it was from, because they would likely fix it for much less or even free. I did as they suggested and the original jeweler is repairing the seating issue for free, and the prong for $40. I have since gone back to have a different gold ring and a silver bracelet repaired and they did excellent work on both. Honest, friendly, and reliable--Bryn Mawr has our business for life!

Angie was able to repair my rope chain which required some intricate and detailed work. She is…read morepersonal and detail-oriented to work with. She explained the details of the process with me and made sure I felt comfortable with timing and intricacies of the repair. Best yet, she's super talented--the repair is flawless. It's amazing to find a jeweler you can trust!

Owner very quickly responded to my request to resize my ring, and she did a great job!read more

Thanks so much Victor for always being there. You rock! I have been taking care of my watches…read more(and love them) for a long time. It's been so long that it was easy to change batteries in them. I don't know what other people do but since I found your shop, you were the answer to what watchmakers now do, which is obstruct our ability to change a battery. Thank you Victor!

I recently came in to get some pieces repaired and polished. nothing super nice and when I brought…read morein my stuff originally, he was super helpful with telling me what was worth polishing and what would rust which ended up saving me a lot. Everything that he did looked great and exactly what I needed. The service was great. He even came in on the weekend when it was not because I to pick them up for a while. I would recommend!

My now-fiancé and I worked with Susan to design a custom engagement ring and I cannot overstate how…read morefantastic the experience was from start to finish Susan's expert knowledge and guidance was invaluable and the patience and positive energy she brought throughout the whole process put us at ease and made us that much more excited. The ring itself is absolutely stunning!! Every single one of the little unique touches I was looking for was executed to perfection. I truly could not be happier with how it turned out. We will definitely be returning to dimend SCAASI for our wedding bands and will also be recommending them to all our friends and family. Thank you SO much for everything, Susan, and looking forward to working with you again very soon!

My experience buying an engagement ring through Dimend SCAASI was nothing short of amazing and I…read morecan't recommend them enough to anyone shopping for a ring or jewelry. What stood out about Dimend SCAASI was their selection of settings and stones at some of the most competitive prices. I was a little nervous about buying a ring online, so I booked an in-person appointment, and I'm very glad I did. The team was incredibly friendly and knowledgeable. They patiently walked me through the entire process, showing me all the different settings, cuts, and options while answering every question I had. Working directly with Isaac was a highlight. After I shared my budget and preferences, he found a stone that matched exactly what I wanted and ordered it that same day. As another thoughtful touch, he scheduled a time for me to view the diamond in person once it arrived and assured me that if I wasn't completely happy with it, he'd replace it at no cost and no questions asked. The entire team made the process an absolute joy. All communication was responsive and they were very accommodating with my engagement timeline, ensuring the ring was ready well in advance. When I picked it up, the diamond grading report, insurance details, and additional paperwork were all prepared and ready, and the ring itself looked stunning. Everything turned out great and my Fiancé absolutely loved the ring. I'm thrilled I found Dimend SCAASI and can't say enough good things about the experience. My Fiancé and I are already looking forward to returning for our wedding bands!

I love the selection of jade items, silver and gold. They have stuff that runs super affordable to…read morehigh end. I love getting very special pieces here.

Prejudice - I'm assuming? Came in to jewelry shop - glass cases were immediately closed and locked…read morebefore we could say hello and no help was offered.

I went in today with my sister n law, & Lucy helped us & was so helpful & patient with us, she took…read moreher time, & made sure we were happy with our items, she was absolutely sweet. We found this location on TikTok we are from Joliet & drove over an hour just to come to this location, & it was definitely worth the traffic thank you Lucy for being so sweet, & super helpful

I went to this place to get a new battery put in my Movado watch. This was the first time my watch…read morehas ever gotten serviced. The lady that helped me told me that the person that would service the watch was not in and would it would take a couple of days. A few days later they call me and tell me that the watch isn't working with the new battery. I thought it was weird that it wasn't working since it was before the battery dies. So I took it to the Swap o Rama flea market and the gentleman there opened the watch and told me that they bent a piece that holds the battery in place. He said instead of removing the piece probably by removing the screws they tried to pry it out and in turn scratching the pieces and bending the piece. So he ended up ordering the replacement parts and fixed it for me. I wouldn't recommend this place. If you do happen to do business here be very careful because if they are doing this type of work, I can imagine where else they're cutting corners or deceiving customers. Whether it's with watches or gold jewelry that they sell or buy. I mean, I got my watch fixed at a flea market for God sakes.

This review is LONG overdue…read more After looking online and at a couple of different 'big box' type jewelry stores for an engagement ring and just not finding what we wanted, we decided we wanted to go the route of having a custom ring made, and so we ended up at Holtzmann's. Pam and Pat Holtzmann are the most phenomenal folks around. When you're in their store, you feel like family. They are super friendly, and made you feel comfortable from the get-go. They are both super patient, and they really take the time to educate you on different stones, and different aspects of design to help make sure that you're creating a jewelry piece that will last a lifetime with proper care. We ended up having my engagement ring and my husband's wedding ring made by them, and then after having my husbands wedding ring made, I ended up wanting to make a more feminine, mini-version of his ring to be able to wear myself as well, and they helped us make that too. The quality of the jewelry pieces we received is outstanding, and working with Pam and Pat was the same. We valued getting to work with them so closely on pieces we plan to wear a lifetime! Although we had rings made, Holtzmann's specializes in all types of custom jewelry. We happened to pop into the store at the tail end of another couple leaving who had the most beautiful custom bracelet made, and at another visit saw someone picking up a necklace that they had redesigned with stones from a different necklace they no longer wore anymore. All of those jewelry pieces were amazing too. 10/10 recommend for whatever your jewelry needs are!!

They go above and beyond to help you and work with you at a reasonable price they are great and are…read morereally helpful and nice people and I highly recommend them for all your jewelry repair