Great customer service friendly people. It was a little bit of a drive for us to go to Arlington…read morefrom where we live, but it was worth it. They gave us a fair price for the coins we were selling.

Excellent place for selling any old design jewellry or gold bars. I have been there couple of…read moretimes. Each time he treated me nicely and gave me reasonable price for Old jewellry and bars I had with me. Please Give it a try.

Friendly family custom jewelry makers. And a number of nice pre made jewelry…read more Learned about this business only recently, though I have been in the area since 1985. Nice local find.

Who charges for an estimate to replace a watch crystal??? Quote: "leave the watch with me. It…read morewill take a month for my watch guy to look at it and it will be $15 for an estimate". I was a repeat customer having been there in the last few weeks to replace a watch battery and have a piece of trim reaffixed to the inside of the watch. I was charged for them to reaffix the trim piece, which subsequently fell back off. Hopefully they have more business than they need. I will not be returning. ITS NOT A HIGH END WATCH.

Today was my 6 month inspection, easy process now that the system keeps records. I used to have to…read morebring my paperwork and it was not good if any of it got lost. Then they switched to printing out receipts at each visit, but now they don't print the receipts out. Save the paper! Oh, also today there was a diamond adjuster in store for an event! I overheard an issue with the employee asking him to do something he doesn't usually do for a customer. But I tried not to eavesdrop which is why I can't share the whole discussion. However, I know that he ended up making an exception since the customer had been waiting for over an hour already and since it's Valentine's week. I thought that was super accommodating. Good visit!

After an absolutely horrendous series of experiences (YES! Multiple) at the Southlake store, this…read moreZales was a breath of fresh air. While I wasn't able to have my ring soldered how I wanted, I appreciate that they were honest about it and didn't force the rings together like the other Zales had. Come to this Zales if you are looking for an honest opinion and salespeople who treat you like an actual person.

Heart breaking ! I brought over my necklace that was gold plated with my name on it with a rope…read morechain on it. They did a horrible job. The clasp is sooooo tiny I can't even put on the necklace alone. And theres such a difference in thickness in the chain its self, they replaced it with a very thin chain and charged me sooo much $$$$$I would never ever recommend anyone there period.

A friend recommended this place years and years ago and we still go here because I trust them, they…read moreare professionals and there's a reason they are busy every time you go. It's nice to have a jewelry store you trust.

Service was unmatched here. I wouldn't go anywhere else after shopping at Duffs. Mike and Leila…read moreboth were very patient and helpful to me. They had a wide selection and even a custom sample box to look and try on any style of ring. They offer lifetime cleaning with purchases from what I understand. It's definitely worth a visit!

I brought my large three-stone diamond ring to Duff's Jewelers for an appraisal. I've owned this…read morering for over 20 years and know it very well, having had it appraised before with no issues. However, when I received it back, I immediately noticed that the diamonds were not sitting correctly in their settings. My diamonds are rated VS2, meaning they're nearly flawless and have exceptional clarity. When I looked at the ring from the side--as I always have--I could see that all three stones were no longer seated all the way down in the setting as it had been before. I raised my concerns several times, but the woman at the counter dismissed me repeatedly and insisted that nothing was wrong. She took me to the back to look at my ring but oddly insisted I only view it from the top, not the side, which made me uncomfortable. I tried to look at the ring myself using their alligator clip, but it was very difficult to handle such a large ring that way. I eventually took my ring back and stated that I would seek another opinion. I went immediately to another jeweler in Keller, who confirmed that my diamonds were not properly set and that one of the platinum prongs had been soldered. It was plainly visible and not consistent with the original craftsmanship. This experience left me very disappointed and concerned about how my ring was handled. I would strongly advise anyone seeking an appraisal or repair not to go to Duff's jewelry store. As Denise stated in her review below these people are shady and shouldn't be trusted. I should have never left my valuable ring in their care.

You feel like cherished family when you walk into Richard's - their customer service is exemplary…read more Richard and Richard's daughter Brooke are very customer centric jewelers with great knowledge of the industry and like her father - Brooke also has excellent taste and style in jewelry to help you make informed decisions on your purchases & repairs.

Everybody is so nice! My ring was perfect. The prices are…read morealso very good compared to other jewelers in the area!

5 stars isn't enough for how satisfied I am with Elite Jewelers. Excellent customer service,…read moreamazing varieties & selections to shop from. I recently bought a 21k gold customized name neckless of my newborns name and I'm absolutely in love with it. Thank you AJ and the entire staff for all your help! I've found my jeweler for life & you will too!

Overall service is top notch! I came just to have a chain repaired and they still treated as I had…read morejust bought 100k dollar chain. They did repair the chain and even had it cleaned. Gave it to me looking a millions times better. There show rooms are also amazing with huge selections.

I've known about March Jewelers for several years. They've made many custom pieces for me during…read morethis time. The most recent was a two tone white gold and gold bracelet made from a diamond ring belonging to my mother that my dad had made for her. I only had an idea and they took that idea and captured it in a magnificent bracelet all hand made. I was brought to tears with the memories they captured. I'm grateful for every piece they make. I know my memories are forever.

Absolutely Blown Away. I had a completely wild idea of a pendant that i would like. The only thing…read morei had was a picture of some graffiti on a wall that i had found. Instantly, they had ideas left and right.. Put it down on paper, made a mold, and Created a Work of Art. I highly recommend anyone in the market for any type of jewelry to stop by. They even did a couple of repairs to another customer that was there. 5 customer service. Thanks again, I will forever enjoy my pendant

I have never been to a healing house and thoroughly enjoyed learning about various crystals and…read morestones. I met Hong Dinh, the owner, and she patiently got me up to speed with how the shop is organized. One of my faves was the red jasper, which helps to stabilize one's emotions and balances aggressive energy -- think I'll keep it in my car for heavy traffic days!

Being a massage therapist, Reiki master and holistic healer myself, I immediately felt at home. My…read morespirit felt so at ease as Palo Santo danced throughout the air within inches of Halcyon House's entrance. Then I met the lovely owner, Ms.Dinh and saw why I felt welcome before I even entered. I shopped here for over an hour. Ms. Dinh, lovingly educated me on every crystal I inquired about. This is a well organized establishment and she has a lot of patience with her clientele. I chose something from almost every section. There's crystals for almost any occasion or issue you can imagine. I purchased: Chakra incense and bamboo holder bundle..$26 black obsidian car vent crystals...$9 each Amethyst tumble..$3 Lepidolite bracelet...$32 Amethyst on a stand...$80 Crystal shaped elephants (2) Agate heart ...$12 I will be back as soon as possible. I'm a fan! Thanks Kendall and Semhar and Yelp for another great experience.

So nice and friendly and helpful people!! I will definitely return here. Beautiful custom jewelry.read more

Very knowledgeable staff and owners. Treated like a valued customer and prices for the services…read morewere very reasonable. I will continue to use this vendor.