I've been with State Farm for a couple of years and recently moved to this area. I requested a…read morequote for my vehicles and received what seemed like a fair price, so I agreed to transfer my coverage. When I reviewed the declarations page, I noticed one of my vehicles was missing. After pointing it out, the agency apologized and updated the policy but the revised bill came back at more than double the original quote. The staff is polite, but the lack of attention to detail here is unacceptable.

Lisa Dilts is by far the best insurance agent in Haughton. Staff is very friendly and helpful. Call…read moreLisa for all your insurance needs. Also need help with any State Farm banking they can help, just re-financed my home and out of 8+/- homes I have purchased this was the easiest and simplest one I have ever been through. Great work Lisa & staff.

Shelly Holt was so wonderful to work with and very thorough in her assessment of our insurance…read moreneeds. Just an amazing experience that I placed our home, auto and umbrella with Allstate because of this service and the cost savings. I have been in the insurance industry for 43 years on the Commercial side and truly appreciate a sales associate who cares and listens. Thanks

Horrible service. Allstate failed to notify State I am insured. Wife nearly got arrested. When I…read morecalled they failed to do anything. Had to call Allstate National and spent three days working out paperwork. This agency just wants your money, but they have no clue what they're doing.

Johnette Addison is more like family than an agent. Numerous times I have called her after hours…read moreand she has gotten information for me. She is always the sweetest, most patient person, and she never hesitates to explain things to me. I always recommend her to friends and family. I wish i could get my home insurance with her. I know I can trust her, she always goes above and beyond for my family and friends. She has made special trips several times to take pictures or get paperwork. I can't imagine anyone that does a better job!! Sheryl H.

The staff was very polite. Branch manager Derek Ward really worked with me. I am very grateful for…read morethere help. The loan put me back on my financial goal

"I pay him $60, and I always get a bazillion dollars back," is how a friend explained this…read moreparticular tax man. Indeed, that seems to be my experience as well. He was no nonsense and professional. I was in and out in about 20 minutes.

They are a wonderful family owned business very professional! They did our taxes this year and we…read morewere very happy with how efficient they are! Great team and friendly staff!

Nicely located off Youree Dr. my favorite agent is David Bakalis that works in there. He's very…read moreknowledgeable on this product and looks for the best for you're situation.

Megan did an amazing job of helping me make a new savings account and was very nice to me the whole…read moretime. This place is awesome. Thank you Megan!

A fairly pleasant experience. The teller was nice and helpful. It's located just a bit past Willis…read moreKnighton. They have coffee

We use this location since Capital One closed the pines Rd. location last year…read more We do banking business once a month. This location is in a very high crime area of Shreveport. Today my wife and I went to Capital One around 12:30 pm for our monthly visit. Upon arrival I noticed two men loitering in the front parking lot of the bank who looked to be homeless and panhandling. Once inside the bank I noticed one of the men approaching vehicles parking at the bank and apparently asking for money since one woman handed him some change. One of the bank employee's (maybe the manager) was stationed at the front of the bank and could easily see what was going on in the parking lot but no one seemed alarmed that these men were hanging out in the bank parking lot and apparently had no concern for customer safety. I am retired police. I found this type of activity, this close to the customers who were entering and exiting the bank, to be very dangerous for your customers. Especially sine a robbery did occur in the same shopping center only a few weeks ago. We may have to change out banking location in the future to avoid possible robbery or caught up in typical gun fight at such locations. The manager could have'd pick up the phone and made a simple call to police before someone is robbed or worse.