Please beware: Never ever do business here because they will steal your pawned items and with hold…read morethem and than turn around and accuse you of something! I'm terrified to enter the store to retrieve my belongings it's not fare to me and I'm seriously not happy. Please anyone reading this beware of National Jewelry and Pawn at all cost! All most cost my life smh!

very poorly ran and sold my stuff before it was supposed to be sold some of the people are very ruderead more

Okay, my daughter has a "Kendra Scott" necklace, that she loves and ALWAYS has on. If you know…read moreanything about ol Kendra Scott- not cheap! ( it was a gift) all the more reason this review really touches my heart. Her necklace broke a few weeks ago, needless to say- I told her I would absolutely get it fixed! I was thinking about all of my different options to take this overpriced, but cute necklace ‍ And then it hit me! The Pawn Shop! I have previous awesome experiences with this pawn shop, dealing with my engagement ring, and left very pleased. Well, this trip did not fail to impress! I showed the broken necklace to a gentleman working there- only to find out that it could not be fixed due to the fact that the jeweler wouldn't even touch it due to the fact that it's not a precious metal. As I was about to leave disappointed, a EXTREMELY KIND INDIVIDUAL named EMILY stepped up and asked to see it. She then started to try to figure out how she could "fix" my daughter's necklace- even taking off her own jewelry to try to find the " right piece needed "- WHICH SHE DID!!!!!! (Actually came from a little hidden bundle of gems)Literally one of the kindest acts I have come across in a while- AND AT THE DANG PAWN SHOP!‍ who would've guessed ‍ at the end of all of this, I left very happy and can't wait to share this news with my daughter Thank you so much Emily! You truly made my day! God Bless you in many ways sweetheart Keep doing you and being amazing

Edit: Listed item on eBay at 6pm for 300$, sold 4 hours later for 275$... even with eBay's fee I…read morestill got 80% of what I wanted. Literally my fastest eBay sale ever. DO NOT GO HERE!!!!! They have absolutely zero knowledge on anything, and will offer you 5% of the value of your item simply because they are uneducated and computer illiterate. They said they couldn't find the specific model of the item I brought in for sale anywhere online. No shit. It was custom and a limited eIf you upload the serial number to Gemini, it finds the exact models details online. I've been reselling things for years. If you want to get ripped off then go here. If you don't then take your antiques, precious metals, or items of value to Alliance Coin and Jewelry, anything else you want to sell take to Pool's Gold and Gun in Massillon.

I cannot recommend this jewelery store enough!! They always take the best care of us from my…read morebeautiful engagement ring and wedding band to fixing an antique ring from my great great grandmother, you cannot beat the service at Sam's.

I had never been in a pawn shop, but one day my girlfriend and I decided to see what it was all…read moreabout. Now this was around 2002, so I don't know if the same people work there or not. But I talked them into letting me go through a box of gold, white and yellow, that they were just going to get rid of. I ended up buying 2 little bands, very nice, just what I was looking for. And they only charged $10 a piece for them. I felt like I got a good deal and I have always wanted to go back, just never had the chance, or extra money since then. (I still wear them, almost daily) I'm thinking about taking in a few rings I don't wear anymore, just to see how much they would give me for them. (I am worried that they will disappoint me, but what the heck, wouldn't hurt to try, right?)

Only had a phone conversation about something---BUT---the two gentlemen I talked to could NOT have…read morebeen nicer! When I want to buy something they CAN sell, I will go to them!

This place is a joke. They try to low-ball u on good stuff…read moreAnd get a attitude when u call them on it. They treat ppl like they were dope fiends poor customer service

Tony is great at what he does!! I have been other places and he definitely offered me top pricing…read morefor my items. This was my first time working with him but will definitely not be the last. Oh and came to me so I didn't even have to travel anywhere! Doesn't get much better then that!

The manager Myles was very rude, then since i got smart back with him he refused to take mine and…read moremy husband who didn't say anything at all items. Then the big white guy that works there was cussing at me asking me what the fuck am I gone do and being super rude. I called the operation managers as well as his boss. worst Customer service ever!

Establishment is very clean staff is friendly . All staff had mask on and made sure other customers…read morehad theirs on.

It's not often I come across such nice and helpful ppl, after I brought a few items in and was told…read morethey didn't need or want to buy any of them I went searching for another place to try my luck but was unable to find the place I went back to see if I could work out a trade for an iPod touch regardless of not having enough to make the trade I came across the nicest lady I've met in a very long time, and even though I couldn't walk away w the iPod she did everything she could to help me out and I can't thank her enough for her generosity and helpfulness, and I just wanted to thank her for the bottom of my heart

From the owner: We at Austintown Pawn Inc., strive to meet our customer's satisfaction. After all customers is…read morewhat makes our business. We have been in the pawnbroker business for over 20 years and have an A+ rating with the Better Business Bureau. Our establishment is one of the largest in North Eastern Ohio. We pride ourselves on trying to pay top dollar when buying/loaning on jewelry, tools, TV's, laptops, tablets, lawn mowers, guitars, and the list goes on and on. We also sell quality used merchandise at affordable prices.

Very disappointing experience. I brought in silver expecting a fair, transparent offer based on…read morecurrent spot prices. Instead, I was quoted well under spot value with no clear explanation or breakdown of how the number was calculated. When I asked how they arrived at the offer, the response was vague and dismissive, as if I should simply accept it without question. There was no discussion of weight, purity, fees, or market conditions, just a lowball number and pressure to take it or leave it. I understand shops need to make a profit, but paying significantly under spot without honesty or professionalism feels predatory, especially toward customers who may not be experts. Trust is critical in a coin shop, and this experience seriously lacked it. I won't be going there again, and I'd advise others to know their spot prices and shop around before accepting an offer from this place.

HORRIBLE!!! I called to ask a question, before i could get…read moreit out he said he didn't have time and hung up on me. (Who does that to a potential customer?!) I waited 20 minutes & called back. I asked if there was a particular ring fitting a certain description I wanted to buy it - he wouldn't even let me describe the ring. He was SO RUDE!!! He set the phone down, walked away (I could still hear him talking to another person) then came back & hung up on me again!!! Still shaking my head. Unbelievable.

Pleasant staff, but not knowledgeable to tell the difference between a natural and synthetic stone.read more

Friendly staff, great inventory and reasonable prices.read more