Very Bad Experience: ZERO stars. I wanted to give a local family business a chance, but hiring Legacy (aka CashLeaf) was a big mistake. I eventually hired another painter who finished the job in a few days with no stress, no surprises, no overcharges - and no blaming me for their inability to get a simple job done. My main reasons (and photos) are below:
1. Started Late, Didn't Finish: contract timelines not kept; on the day the job was supposed to be done, sent me a written cancellation late at night after zero communication that entire day; did not return to finish the job even though I offered an extra 30 days for them to come back and resume work; not one room, not even one wall, was ever finished.
2. Caused Damage: lack of tarping and draping caused overspray/drips on floors/fixtures; lint was painted into previously smooth walls requiring extra sanding to fix; paint bled over previously straight lines at trim/baseboards; they never met us to discuss fixing any of this despite their promises.
3. Surprise Charges: added a surprise "sales tax" amount not in original price quote; charged my credit card for the full contract amount even though job wasn't done; charged my card for the initial deposit a second time when I began disputing credit card charges. read more