Second time with this company (have gone with WW Challengers several times too). Last time we did…read moredam release which was fun (although I wish they'd let you out once to swim- you get hot doing all the work!); this time we brought some younger family and tried the easier family rapids- which ended up being more fun than we thought it would be. It was pretty much a 4 hour water gun fight (you must rent the water cannons- essential) with swim spots too, and the hot dog/pbj lunch was a sufficient and quick re-fuel. The staff was all nice, and the other families really getting in on the water gun fights made it fun (the pirates really only attacked the middle of the group on our trip- but they did interact while waiting to leave). The only thing I was disappointed in was that last time they gave us a heads up on where the picture would be taken, and this time they did not. Two of our group members had a photo of the back of their heads, which stinks, because I like to get the photo. Other than that, really nice day.

Absolutely PERFECT! From securing reservations for the family style tour right to the very end…read morethis was an exceptional experience. Our guides Meghan, Jack and Ely made this a very memorable experience. Their professional attitude, experience knowledge and customer interaction were outstanding to say the least. They truly enjoy their work and their sincere attitude is great. They are true ambassadors for the company. After checkin you are provided with fitted life vests and then given a 15 minute safety lecture regarding raft safety and etiquette. After a 20 minute bus ride to the entry point, you enter the raft and proceed down the Lehigh River. Amazing picturesque scenery with mild rapids for the family style tour. Several areas along this 8 mile adventure they allowed swimming. water was cold (60 ish) but refreshing. At the midway point an unexpected complimentary lunch was provided consisting of Hot Dogs, PB&J sandwiches, Chips, Macaroni Salad, Fruit and drinks. Very good selection and served by another great crew. Very clean and well organized. I would highly recommend Pocono Whitewater. Super clean bathrooms, newly added changing rooms, foot washing station, gift shop and very well priced snack bar including beer. Can't wait to return. Thank you Pocono Whitewater for such a sterling service

This review will focus on the overall experience and the Intro to Whitewater experience. First off,…read moreANYONE can do this trip, do not bother with the beginner trip down the river. Unless you are medically unfit, you can do this. Exceptional customer service sums up the team at Jim Thorpe River Adventures (aka LOC). They are extremely well organized which makes for a great trip. Everyone from the moment you enter LOC until the very end was polite, professional and wanted to make sure you have a great time. Some tips to follow: you only need to arrive 15 minutes before your group time, this allows ample time to get situated. Buy their pre-made lunch, it is well worth the 10 bucks, bring extra water on the raft (especially in the summer). Use the bathroom before you get on the bus (and be quick). They give you a dry bucket for your lunch and items, yes you can bring your phone in a dry pouch. Wear a hat and a sun shirt, it is hot and sunny, without much shade. Jump in the water when you have the chance !! If you are a "full figured" person it will be difficult to re-enter the raft, be aware. The trip down river is very safe and well organized. The guides are VERY safety aware ! If you are nervous and listen to them, the team will get you down the river without a hitch ! A few suggestions: don't go on a busy holiday weekend, it can get crowded on the river, the safety briefing takes a long time and you a sitting in the sun (remove your vest and drink water), during July and August I would imagine the water is very low and slow (if it is a dry summer)...best only if you want to have a relaxing rafting trip. Overall, a bunch of fun. The entire family had a great time.

Went there this past Sunday. Was the 11:20 group. Monica, Penny, Justin aka Jesus, and two other…read morepeople were our guides. We all are in horrible shape. These guides were so sweet and so professional. At one point we accidentally ran over Monica with our raft. She just smiled and said to be more careful. Then, we can her over again. It was not intentional. That woman needs to be canonized as a saint after putting up with our group. The trip was awesome. Just about anyone could do it. There is this one part where someone comes and takes your picture as you're paddling. Made sure to get a copy of that. Can't wait until it arrives in the mail. Am extremely impressed with this place, in particular with Justin aka Jesus. That kid is so sweet and helped our little raft out so much. JustinSaves

Seamless trip - easy to ensure that you are fully equipped for the trip with wetsuit rental and…read morelunch grab bags. River guides always on hand for any 'involuntary out of raft experiences' or if anyone got stuck. Perfect balance of feeling adventurous for the kids and safe for the adults.

What a disaster. I have gone twice with Girl Scouts and again with boy scouts. My first adventure…read morewith the girl scouts was generally enjoyable. Nothing notable to report but not overwhelmingly great either. The last time I went with the Boy Scouts was one of the worst weekends of my life. There was some river guide who named himself "zombie". He has the worst chip on this shoulder ever. First, he got nearly naked on the bus clearly wanting to show off all his tattoos. Inappropriate in front of a bunch of kids. If he was discreet then fine. He was showboating and it was gross. Then while on the river, I splashed with a paddle. It is indeed against the rules and I was wrong for that. However I knew I messed up the second I did it. A reminder would have been sufficient. Oh no. Zombie came over immediately and berated me loudly in front of everyone (including the kids). Yikes. I said "understood, I'm sorry". He then continued saying he was "gonna hike me out of 'his' trip" if he saw it again. What? He was going to evict me from the boat in the middle of nowhere and walk me home? Alone? What the hell is wrong with this guy? I don't care how capable or good of a river guide he is. If he's going to talk to customers who paid for the trip like garbage, then he doesn't belong there (especially around kids). Major jerk. Then we camped there overnight. Some camp site decided to have a rager party. Like thumping music turned up to full volume that could be heard for miles. No one came to quiet them down. At midnight I had to walk over myself and ask if they could please let us sleep. They said no and it kept going. I called the campsite phone # and got a voicemail. No one was there to help. Needless to say we didn't sleep at all. Just a generally unpleasant experience. You need to get rid of this zombie person. You can't call yourself "zombie" then demand to be taken seriously. Give me a break. You need someone who can patrol the campsite and keep order and the campers safe. Don't go here and waste your money.

They are amazing! I've been going to Chamberlain Canoes in Stroudsburg, PA for over 10 years, and…read morethey've never once let me down. They are a family owned business and are absolute pros - always friendly, always knowledgeable, and genuinely passionate about making your river trip fun and easy. From the moment you pull into their huge parking lot, to the moment you're back on dry land, they take really good care of you. They walk you through the route clearly, answer all your questions and let you decide your exit point on the river while you're out paddling. That flexibility is a great option. I look forward to my next paddle!

Came here for white water river rafting with ralph and co (Scott, Alvin, etc.) and it was sooo much…read morefun!! My first (and so far only whoa) time white water rafting and it was so exhilarating and cool. Alvin did fall out at one point which was a bit scary. But he made it back inside, and rest of us stayed in the raft going through the intense rapids with water spraying everywhere and beautiful scenery around.

I had a great time river tubing with this company after booking seamlessly on their website. I'm so…read moreglad I found them after a failed booking through Luna Rafting who kept promising to call back to get payment and never did. We showed up to the address they provided but didn't see anyone to check in. I called the number that was listed and he said that we had to drive a little more down the road to Launch Rd. There, we were able to get situated but unfortunately forgot a lot of the stuff we packed for river tubing. Luckily, they had plenty of sunscreen for us to use. We clearly forgot our water shoes as well back at the Airbnb with the rest of the packed stuff for the activity, so we ended up just putting our shoes inside our life jacket to keep from getting wet and pulled them out when we needed them at the end of tubing. Worked like a charm. The experience was so peaceful and we had a great time going down the Lehigh river gorge for 4 miles and got picked up at the end. 10/10 highly recommend this place!

I can't overstate what a disappointing rafting experience this was. At the very beginning, when one…read moreperson in our group didn't understand how to steer the raft, the instructor briefly told her how to do it, grew aggravated and unkind when we didn't understand, then told the rest of us to teach her and paddled off, leaving us to figure it out. It took us a while to catch up to the other rafts. I don't believe anyone should be made to feel unteachable just because they're a beginner and don't immediately understand. It was embarrassing and frustrating. When I brought it up after the trip, the instructor suddenly couldn't hear me. I regret spending money at this location.

I submitted a form to book for a river tubing experience a month or so before the date. I didn't…read moreget any response back and called few weeks before to try to get confirmation. Chris picked up and said he would give me a call later in the week to get payment info and book for the date. I didn't hear back once again and called a week before the date. Again he said he was driving and would call me back that night. Nothing--i have not the faintest idea on why I never got a call back to confirm payment and date. The only thing I could think of and didn't want to resort to that reason was racism. I'm so glad that I didn't book with this place and found another who was more accommodating and actually booking for the event was not as archaic as a phone call to get payment. Instead, I was able to book online with another and got the river tubing experience that we wanted. I highly recommend Extreme Adventure Travel Outfitters instead of this place. Stay clear away from Luna Tubing.

Family of 12 visiting the Poconos looking for fun things to do, and friends recommended tubing down…read morethe river at Luna Rafting. With some smaller kids and some grandparents it's not always easy finding something that everyone enjoys, but we all had a blast. We picked a dam release date so the river was a bit quicker. Parking was easy, and they shuttle you back at the end, so pretty convenient. The process getting tubes and jumping in the river was organized well, and everyone was friendly. We had some with us worried the river might be too cold, but once you got into the water it really wasn't bad at all (temp was high 70s-80 on a date in late August). We chose a bunch of single tubes and some of us got doubles, which all worked well. Can't wait to do this again next summer!

Eric made this trip truly so much better. Knowledgeable, funny, super kind. More time on the water…read morethan I expected so that was awesome. Can't wait to do it again!!

I had the opportunity to enjoy this tour as a team building event for work. It was wonderful! Our…read moretour guide was very friendly and gave us lots of interesting facts while on the tour. We started off with a nice bike ride and finished with the kayaking. This would make a great family outing or even a fun date! Plus you earn some interesting facts about the city of Bethlehem! Highly recommen.