1. Casper's Camp Hope

    1. Casper's Camp Hope

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    Gainesville, FL

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    Casper's Camp Hope

    4.4 (7 reviews)
    Open 6:00 am - 7:00 pm
    Updated 1 month ago

    Services - Casper's Camp Hope

    Dog boarding and training

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    Haile Plantation Animal Clinic - Riley Miles

    Haile Plantation Animal Clinic

    (42 reviews)

    Update: I found out that their portal wasn't working. However, the new office manager called me and…read morehelped me with resolving the issues and gave me their 24-h text number. I don't have any more complaints. As I said in my last review, the docs and techs are awesome.

    We brought our 15-year-old terrier to Haile Plantation Animal Clinic on Monday, August 10, after he…read morebecame extremely sick, stopped eating, and began breathing very slowly. Because of how much he was suffering, we made the heartbreaking decision to have him euthanized. We paid for an individual cremation and were specifically told that his ashes would be returned the following Monday, August 17. Based on that information, we believed he would be picked up and handled promptly. When I followed up on August 20 to ask if we could pick up his ashes since we hadn't heard anything, I was shocked to be told that the crematorium had only picked him up on Monday, August 17. That means our dog Riley apparently remained at the clinic for an entire week before even being transported for cremation. We received no phone call, no update, and no explanation that there had been any delay. Had we been told that our dog was going to remain there for a week, we absolutely would have made other arrangements. I would have personally transported him to the crematorium rather than leave him there for that length of time. What makes this even more upsetting is that we paid specifically for an individual cremation because it was extremely important to us that we receive our dog's ashes back. After being given incorrect information about the timeline, I am now left questioning the entire process and simply hoping that the ashes eventually returned to us are actually his. I understand that veterinary clinics may refrigerate or freeze remains while awaiting cremation. That is not the issue. The issue is that we were told his ashes would be back on August 17, when he apparently had not even left the clinic until that day. There is a major difference. When someone has just lost a pet they have loved for 15 years, communication, honesty, and respectful handling of their remains should be treated with the utmost importance. This was already an incredibly painful experience for our family, and the way this was handled made it significantly worse. We are extremely disappointed and offended by the lack of communication and transparency surrounding our dog's final arrangements by this clinic. Not to mention, we'll have to wait an additional week for him to be able to be picked up if they can even deliver on that promise, at this point, I have very little faith.

    Town & Country Veterinarians and Pet Resort

    Town & Country Veterinarians and Pet Resort

    (35 reviews)

    My first impression was walking in the door to a very clean and really nice check-in and waiting…read morearea. The gal that checked me in was very nice and personable and I didn't have to wait that long before Taylor greeted me and took myself and Mimi (cat) back to the exam room. I made Taylor aware that Mimi was not a good patient due to a bad experience with a previous vet years ago. She's never gotten over it. Dr. Howard came in and was also made aware of how Mimi was abused and that she would be upset with anything that was done. Taylor and Dr. Howard were so respectful, patient and kind with Mimi. Mimi sensed that and although she still wasn't happy being there or them, she did very well. I also want to thank Kat assisting Taylor and Dr. Howard. She got what was needed in a timely manner & she has a great smile! A lot of credit to Dr. Howard on the best exam Mimi's ever had in 13 years! She was slow, gentle and very through. Prior to Mimi's rabies shot Taylor was sweet enough to get Mimi one of the tubes of what I call gravy. Mimi loves that. At first she was hesitant so I had Taylor put some in my hand and while Mimi was licking it up Dr. Howard gently gave Mimi her shot. Normally Mimi would have jumped and loudly protested. She didn't do either one! She did hiss which is no big deal, but her normal rage didn't happen. For the first time ever while I was talking to the doctor and Mimi was still on the examination table she laid down. I took my hand off of her and she stayed on the table instead of jumping down and running to get into carrier. That told me volumes about how much more comfortable she'd become on her first visit. All animal lovers know how they can sense positive and negative situations. That was a stamp of approval from Mimi I've never seen ever in 13 years! Mimi & I are new to Gainesville and after reading the reviews on Town & Country I felt confident in taking Mimi there. I'm so thankful that I did.

    I've had wonderful experiences with T&C vet care (shoutout Dr. Howard) but this review is about…read moretheir boarding facility! I'n not sure what magic powers Tye, the manager of the boarding facility has, but their dedication to animal care and confidence when dealing with difficult animals is remarkable. I am speechless! Tye, as well as other staff members I did not get names of, were extremely patient with my cat when he had a very difficult start while being boarded at their facility. They were so communicative and made an incredible effort to make my cat feel comfortable during his stay. He started out terrified and by the end of his stay, was cuddling the employees brave enough to enter his lair. These folks are true animal lovers - I know this because my cat can be a handful and they were kind enough to still give him a nice report card. Tye and Dr. Moser went above and beyond to keep me updated and to help reduce my cat's stress. The dedication of their team is astounding and I'm incredibly grateful to Tye and the rest of the team for turning my wildcat into a love bug and saving my vacation.

    Casper's Camp Hope - pet_training - Updated September 2026

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