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Cassidy Classic Cleaning

4.0 (4 reviews)
Closed 8:00 am - 5:00 pm

Services - Cassidy Classic Cleaning

Carpet cleaning

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Fresh Start Carpet Care

Fresh Start Carpet Care

5.0
(96 reviews)

I couldn't be more pleased with Fresh Start Carpet Care. Communication from the get go was…read moreexcellent. I left a message with the business and got a call back right away from the owner Zach Culley and got on their schedule. He contacted me the day of letting me know he was on his way arriving on time. Both he and his team member provided top of the line carpet care. I couldn't be more pleased with the outcome of my carpet and also Zach's professional and friendly demeanor. They will be my go to for carpet care needs going forward. Thank you Fresh Start Carpet Care.

On my initial phone call to owner Zach, I was immediately impressed with his professionalism and…read moreresponsiveness. My first call went to voicemail, and he returned my call while I was leaving a voicemail message. On March 24, 2026, Zach and Craig came to our 1850 sf home to clean all the carpeting. They arrived on time and got right to work, bringing in their equipment carefully and putting corner guards in place throughout the house. One of the first things I noticed was the pleasant scent - it is very light and does not smell like chemicals. My usual preference is for no scent, but I found myself preferring this delicate scent. They were efficient and quick (but not too quick!), and the carpets looked very clean when they were through. The price is one of the most reasonable I have found in Reno and includes a military discount (thank you, Zach, for your patriotism!). Fresh Start is fairly new to our area, but not new to the business of cleaning flooring. We look forward to trying their tile cleaning service next. If you need your carpets cleaned, I feel confident recommending Fresh Start Carpet Care.

Kinney's Carpet Care

Kinney's Carpet Care

4.2
(5 reviews)

I have used Kinney's quite a few times over the years with the previous owners but was disappointed…read morethis time under the new ownership. I requested a quote and an appointment via yelp for a move out clean and was quoted between $120-$140 and was scheduled two weeks out. I called two days before to confirm the date and time and then received a call the day before and was confirmed the time and the price. The day of, I was called 45 mins before the scheduled time and was told they were there waiting for me. So I had to hurry out of work to get there to open the door. The techs reviewed the carpets and told me it would be $300 without a deodorizer! The woman stated it's because the carpets are dirty (obviously they are or I wouldn't be having them cleaned!) ‍I told them I was quoted between $120-$140 and they wanted the name of the person who told me that. I told them I had it in writing and confirmed it the day before with a woman over the phone. The two techs talked in the other room (not too quietly or politely) and agreed to do the carpets for $140 without the deodorizer to "give her what she wants and get it over with". I left the techs to do the carpets and return back to work. The next day I checked the carpets and they were done basic and didn't look like they were done at all. The pictures show the "cleaning after their services". It's such a shame the new owners techs are ruining the clientele the previous owners had spent years establishing. Sadly I will not be using their services again or recommending them to anyone else. We are in the middle of a pandemic and it's shameful that people see a single mother of 3 as a way to up charge $160.00! Shameful.

I chose Kinneys Carpet Care on a fluke. I went on yelp to see what company had the best rating, but…read morenone of the carpet cleaning companies in the area had enough reviews to be helpful. I decided to give Kinneys a try and booked an appointment. They arrived 15 minutes early to the appointment, which I really appreciated. He did a walkthrough and got right to work. I was impressed with his level of customer service. He presented himself in a very professional yet friendly manner. The job took about 45 minutes and the end result was AMAZING. I had huge black spots on my light tan carpet in both the entry way and the hall. He was able to remove both spots. I felt the cost of the service was well worth it...I actually kinda felt like I got a bargain. I also was delighted that he didn't leave the carpet soaking wet. It only took about 5 hours to fully dry. I HIGHLY RECOMMEND THEM!!!

Cassidy Classic Cleaning - carpet_cleaning - Updated July 2026

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