Beyond a disaster. I have worked in property management and was beyond shocked ! We put in…read moreapplications to rent a home - Christopher called and told my husband the house was ours only to call back an hour later and say he gave it to someone else after giving his word to my husband. Beyond unprofessional - I contacted Loretta requesting an explanation - or refund our application fees for this beyond unprofessional situation - she said she would and she did not - I have given this several months - she has not accepted or returned my calls. If you want a positive experience - I would sadly look another direction. I tried for several months to have this resolved before I wrote a bad review. Nor did they send us a denial letter until I informed her we had not received one. Wishing this had been a different outcome - hoping to save someone else the heartache we had.

Loretta has been the absolute best. Very professional and really looks out for her property owners…read more Highly recommended!

If I put in a work order maintenance comes Not happy about having to take trash to dumpster but…read morethat's so I don't pay trash and water Offfice helpful

I had an excellent experience buying my home with Hannah. She was so knowledgeable about every step…read moreof the way. This was my first home purchase and she helped me with every step of the way. I was nervous but she was there for all of my questions. I even had a small issue with my home a few months after I bought my home and I contacted Hannah and she helped me with it right away. I couldn't have been happier with who I chose to help me purchase my first home.

We used Hannah to purchase and later sell our home and would not use anyone else in the future! She…read morewas up all hours of the night putting in an offer, scheduling showings, and never had us waiting to ask questions, she always knew what information we needed/would want to know. She is such a hard worked, shows up before she should be there, never left us waiting for a phone call, text, or showing, and was super knowledgeable throughout the entire process and after!

When we were looking for a place to live we didn't know we were going to find a goldmine!…read more From the staff to maintenance times they are always on the ball to help! Tiffany and Candace are truly a ray of sunshine and other business should learn from them when it comes to customer service! The amenities are nice the pool is probably my favorite place to be during the summer!

What could have been a very decent place to live is being ran to the ground by idiots and thieves…read more Kayla Jackson and her stupid sidekick Tiffany are the absolute worst managers anyone could possibly have in charge of their apartment complex. In the beginning they come off as people who care about you and the issues you have as a tenant but in reality they're no better than vindictive poisonous snakes. The only positive thing I gotten from the leasing office is the corporate office private number; which is 1(229) 273-9430. Bill Turton is the owner, not that he will help but at least you will have it. I've been a tenant at The Richmond Apartments for a very long time and enjoyed my stay until I realized that my apartment was being burglarized by the maintenance workers. Over time, I began to realize that things were being taken from my home and the outside storage unit provided by this complex. At first it was small things like silverware, paper towels, toilet paper, napkins and mason jars. Things you knew you had but somehow just couldn't find. As time went on more things became missing, cleaning supplies, canned goods from my cabinet, packs of tooth brushes and toothpaste, bottles of Dove soap, bottles of lotion, scented candles, toys, children's book, clothes, school supplies, art supplies, Christmas ornaments and decoration. Food was taken from my refrigerator as well as my diabetic insulin. My prescription pain pills were also gone. My car keys were stolen and my car was rampaged through where the contents of glove compartment was spilled all over the car seats and floor. My credit card was stolen and $65.00 was spent at McDonald's. I've contacted the police and made numerous reports regarding the thefts but nothing could be done do to lack of evidence. I know it was the maintenance crew because there was never any forced entry and they always had access to the keys to my apartment. I'd informed Kayla and Tiffany about the situation. At first they seemed to care but then they became nonchalant finally downright defensive. I'd called them on several occasions to complain. Instead of addressing the matter they stopped answering my calls. The only time I'd get through would be if I called from a different phone number. When Tiffany realized it was me on the phone she cursed me out and hung up. Kayla whose supposed to be the manager did the same thing, then called the cops on me saying that I was harassing them. Because of their lack of concern the maintenance workers became more brazen and the burglaries escalated. Kayla took served me with an eviction notice claiming that I called the police too much. The case was thrown out. After I was able to find another place to live, I gave them noticed that I was leaving and I moved out. Although I cleaned the apartment they still kept my deposit and charged me additional fees. Because I refused to give into their extortion they are now trying to ruin my credit. I just want everyone who is thinking about moving there to think twice!