Cassie's is the only place in town I trust to do my alterations. They have performed several bridesmaids alterations and dress alterations for me in the past 15 years. Highly recommended. They are so nice and all their work is high quality. read more

They are amazing! They do great work and very affordable. Highly recommended for wedding alternations, prom dresses and suits.

Customer service is poor. I requested a same day alteration of a skirt. The work was shabby and overpriced. I could have done what she did and saved my money. I will never go back to this place again. I do NOT recommend this business. read more

My daughter is a student and athlete at ECU,She is getting married 9/18/21.. Finding a seamstress to work with her schedule was hard. I asked friends that live in Greenville, NC for suggestions. Cassie's Sewing and Alterations was one of the suggestions. I called and they were able to work with us. I made an appointment for August 11th @10am. My daughter went in and they were very nice to her. She left her dress for the alterations that were needed. They were hemming the bottom, taking in the waist some and the armpit area. They suggested that she have the straps adjusted. They are the professionals so my daughter agreed and left the dress in their professional hands, they told her it would cost $500. Fast forward a month to September 8th, My daughter went in to pick up the dress. She tried it on and was not happy but thought may be she was over reacting. She questioned them about the straps and they said it is how it had to be done???? She called me in tears and said that the dress was ruined . She said that the straps were ruined maybe not the whole dress as the other areas with beading was not as noticeable .. I told her to send me pictures that I am sure she was just stressing. When I saw the pictures I lost my shit. Thankfully the shop was already closed because I was not happy to say the least. My daughter decided that she would take the dress back first thing when they opened (9am) to see if they could fix it before mom called them. She went in told them it was unacceptable and asked if they could fix it. She told them to not do anything until they told her what they planned to do if they could help. Cassie's Called (11am) and said that they could not do anything more to the straps. They offered her $100.00 and told her it was fine. I called them and told them that throwing a $100 at her and telling her its fine is not ok. I asked how long they had been in business and what was her thinking on the straps. I told her that my daughter would be returning and $100 in my opinion was not enough as it would cost more than that to repair. My daughter went over to get the dress. They gave her $200 and told her not to take it anywhere else. They told her she was pretty, the dress was pretty and it was basically all good. They told her that I insulted them by questioning what they did to the dress and that they were in business for 25 years. Wedding dresses are expensive and alterations can be expensive but when someone take no care as to the alterations that is very sad. I know that being a seamstress is hard work and time consuming but if you do not know how to do something DONT DO IT, Not everyone can do dresses with beading and that ok... Don't practice Especially on a $1600 wedding dress... My suggestion to anyone looking for alterations, is to look else where... read more

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Cassie's does good work at fair prices. The proprietor is a straight shooter -- she'll tell you the truth about whether your clothes are really worth fixing or whether they're just junk. Some people may not like her direct manner, but I find it honest and refreshing. After probably a dozen repairs, I've never had a problem with anything she worked on for me. read more

My daughter dropped off a dress to be hemmed. They quoted her two weeks, but did not give her a price. She went to pick it up yesterday and they told her it was $130.00. The dress cost $80.00. My other daughter had this same dress altered in Charlotte for $45.00 with several alterations, including hem. I called to speak to owner. She was very rude and yelled at me. Told me it was my daughter's fault that she did not ask the cost when she dropped it off. She is 19 and would have NEVER agreed to leave it there, but I am sure they do this to college kids ALL the time. DO NOT GET SCAMMED! There are plenty of other options out there. read more

So I received my bridesmaids dress from the bride on 9/19/2021 for the wedding that is on 10/23/2021. After trying the dress on for the first time, the zipper snapped when unzipping the dress out of the bag. I also needed the dress to be let out just a smidge and the bottom needed to be hemmed. I had never had any alterations done before in general, but a coworker highly recommended Cassie's. Big mistake. Although the ladies were super, super nice and did the adjustments within my extremely tight timeframe (this was poor on my part), the alterations were very very messy. I picked my dress up on 10/19 during my lunch break and everything felt fine for the most part, I was just relieved to have the dress back. Before leaving work, a coworker told me to try the dress on so they could see how it looked on me and boy am I glad I did. I tried it on, and when she started to zip the dress up, the zipper flew right off the track once again. Pure panic filled my entire body. Not only did I just pay $140 for the dress to be altered, including the zipper being fixed, but the zipper flew off again! I called Cassie's and through tears, explained to them what happened. She responded with "hmm...it's no good. The zipper, it's no good. You need a new one." So I then asked her if she could fix it and she said yes but then proceeded to tell me that I needed to go to Hobby Lobby and buy a zipper (yes, me) because they don't have that kind of zipper there...But said once I went and got the zipper, to bring it to her and she would kindly fix it...for $25. So now, I'm already out of $140 and my zipper is broken AGAIN, and she's trying to charge me an additional fee when it wasn't properly fixed the first time. Needless to say, I hung up the phone and called another store and they actually fixed my dress for me. Boy do I wish this was the end of my extremely complicated and stressful story, but sadly, it's not. When I went and picked up my dress from the second shop, she 100% replaced the zipper and the issue was fixed and done, but explained that she had come across some very disappointing work. She flipped my dress inside out and showed me from where they were making alterations, they left two softball sized holes on the inside seam of my dress. They hadn't been closed up properly. Not only that, but the seam work was an absolute mess. She claimed it was the worst she has ever seen. When she politely asked how much I paid for the alterations, her jaw literally dropped. Like I said, these women are extremely sweet people. I dislike confrontation and I really try and stray away from slaughtering people's livelihoods, but I just have no words for the work that I had done. Just beware! read more

Friendly, professional, excellent work, pays attention to details. She delivers when promised. Great price for the quality she delivers!

I was looking for some place in Greenville to hem up 6 pair of mens pants and was considering Cassies, until I read the reviews. Now, even I know that some reviews may not be accurate, but NOT all of them. I cannot believe the rates this place attempted to charge these young women but I can believe I will not be trying them. Word of mouth and customer reviews help a lot of potential customers avoid financial distress and heartbreak by greedy business owners. Note that my review is based on prior reviews, not personal experience. read more

My sister went here to get her prom dress altered. The night before she went to pick up the dress, and it looked completely shabby and unfinished. When my mom inquired about a refund they refused. We had to get a friend to do a quick fix on it before her prom night. Definitely would not recommend. read more

Cassie's Sewing & Alterations - What they hemmed. (What is facing the right side is their work. We had to cut it off and start from scratch - Sewing & Alterations Near Me - Greenville, North Carolina

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