This was the first time I used them and couldnt be more pleased with the work done and the customer…read moreservice. They even called to tell me my work was done early. i highly recommend them.

I've been using BP's for alterations, Hemings, and repairs for years! They have always done an…read moreexcellent job! Their prices are very reasonable.

Great people, quality service, fair pricing... An excellent experience every time... things that…read moremake me smile :)

This place tried to rob me by stating they had cleaned my daughters suede jacket! They had never…read morecleaned it! The woman did not want to give me back the jacket after I refused to pay for a job not done. Photos don't lie! Do not go here!

Customer service is poor. I requested a same day alteration of a skirt. The work was shabby and…read moreoverpriced. I could have done what she did and saved my money. I will never go back to this place again. I do NOT recommend this business.

My daughter is a student and athlete at ECU,She is getting married 9/18/21.. Finding a seamstress…read more to work with her schedule was hard. I asked friends that live in Greenville, NC for suggestions. Cassie's Sewing and Alterations was one of the suggestions. I called and they were able to work with us. I made an appointment for August 11th @10am. My daughter went in and they were very nice to her. She left her dress for the alterations that were needed. They were hemming the bottom, taking in the waist some and the armpit area. They suggested that she have the straps adjusted. They are the professionals so my daughter agreed and left the dress in their professional hands, they told her it would cost $500. Fast forward a month to September 8th, My daughter went in to pick up the dress. She tried it on and was not happy but thought may be she was over reacting. She questioned them about the straps and they said it is how it had to be done???? She called me in tears and said that the dress was ruined . She said that the straps were ruined maybe not the whole dress as the other areas with beading was not as noticeable .. I told her to send me pictures that I am sure she was just stressing. When I saw the pictures I lost my shit. Thankfully the shop was already closed because I was not happy to say the least. My daughter decided that she would take the dress back first thing when they opened (9am) to see if they could fix it before mom called them. She went in told them it was unacceptable and asked if they could fix it. She told them to not do anything until they told her what they planned to do if they could help. Cassie's Called (11am) and said that they could not do anything more to the straps. They offered her $100.00 and told her it was fine. I called them and told them that throwing a $100 at her and telling her its fine is not ok. I asked how long they had been in business and what was her thinking on the straps. I told her that my daughter would be returning and $100 in my opinion was not enough as it would cost more than that to repair. My daughter went over to get the dress. They gave her $200 and told her not to take it anywhere else. They told her she was pretty, the dress was pretty and it was basically all good. They told her that I insulted them by questioning what they did to the dress and that they were in business for 25 years. Wedding dresses are expensive and alterations can be expensive but when someone take no care as to the alterations that is very sad. I know that being a seamstress is hard work and time consuming but if you do not know how to do something DONT DO IT, Not everyone can do dresses with beading and that ok... Don't practice Especially on a $1600 wedding dress... My suggestion to anyone looking for alterations, is to look else where...

Dropped off 2 comforters and 2 blankets. No prices listed any where in the store or online. Went to…read morepick it up and had to pay 175.57. Just a heads up since no prices are posted in store or online. I regret not asking prior to dropping off.

There prices are very high, but they do good work if you can pay it. I have always used them…read moremainly during their discounts. They used to run a 20% off household items each April and October. Unfortunately they stopped that. Have not been there in some time. Then I began to receive emails offering 20% off my dry cleaning order. I had a comforter and table runner that needed dry cleaning so I took it by one of their Greenville locations. Young man scan the coupon and it was on my receipt. They have a great service now where you are notified via email that your items are ready. Went by to pick them up and I was charged full price was over $50 for two piece!!! The young lady didn't know why the discount didn't get deducted, but was going to send an email to their main office and said they would be in touch with me about it. Gave it several days with no response. I called and asked about it. I was told that the coupon said it was not for household goods. I pulled the coupon back up and it says no such thing anywhere on it. I asked for a manager and was told they would call me. After another few days and not hearing anything, I called back. Told me that the manager had been out of the office and would call me when they were back (why didn't you tell me that in the first place?!). Over one week later and I have never been contacted by Bowen Cleaners. I'm guessing the coupon was a bait and switch. I would not recommend Bowen Cleaners and will not use them at all in the future.

I usually do my monograming in New Bern. While working in Greenville I decided to give this place a…read moretry. I took two dresses. I wanted one done in white and the other in a lemon yellow. Well, they only had ECU golden yellow. Just bc I'm in Greenville does not mean I want an ugly goldish yellow "A" on my nieces dress. The sales lady told me to go to the fabric store and buy the thread color I wanted! For real?! Being in a time crunch and not knowing Greenville too well I popped over to Hamricks and bought my own thread (THAT SHE KEPT!) when I picked the dresses up a few days later I was disappointed with the quality of work. For $7 a dress I should have known. Lesson learned!! Two thumbs down to this place.

Cute, no frills monogramming shop. The owner and associates are always very pleasant and they have…read morea great selection of thread colors and font choices. They are always willing to talk you through a monogramming choice and their prices are very reasonable. They can even monogram duvet covers! I am deducting one star because depending on your item, it can be a 2+ week turnaround time. Overall though, I'd definitely recommend!

Come see Taylar for your rental needs. He was above excellent! I had a terrible experience with a…read moreprevious employee here, but he made this trip so much better!! I was not gonna come back to rent at this location or the brand, but I'm glad I returned. He deserves a raise. His customer service skills are IMPECCABLE. He is definitely in the right field...dealing with customers! Thank you and thank you again!!!!

The fitting went good and the ladies were very nice and professional. The pick up is where I had a…read moreproblem. It was so unorganized. We waited about 15 minutes in line with another lady in front of us waiting. The customers being helped were holding up one of the two employees working looking for an item that was being held that was misplaced. The employee finally found it but instead of helping us in line he helped three people who had just walked in get fitted. So we continued waiting another ten minutes for the lady employee to finish helping her customers. Once she was done she finally acknowledged us in line, the first time anyone has said anything to us since we have been in the store. She got everyone's names at once and worked in a backwards order to deliver the suits. I will not be back here and would not recommend. They need better training the younger guy was clueless.

horrible place to go for anything. if you want dogs all over your clothes and poor service this is…read morethe place. also my uniform was done horribly! never ever ever ever going again!