My husband and I had been regular patrons of the Castle Creek Inn for about 10 years for birthdays and anniversaries and quick get a ways, and we had always enjoyed our stays. Our last visit however left us very dissatisfied. My husband and I were celebrating our 15th wedding anniversary and wanted to stay here to revisit one of our favorite local places that had come to have meaning in our marriage. We had not been here or to any B&B for close to 5 years due to my husband being diagnosed with Celiacs. After reading reviews that said that the staff was careful with dietary restrictions I decided to call and see if the same arrangements could be made for us. The woman whom I spoke to said that they could substitute gluten free options easily, assured me that they had done it all before, and insisted that their gluten free breakfasts were just as elaborate as their regular breakfasts. During our stay things quickly went from bad to worse. I had requested the romance package be set up on the day of our anniversary however when we arrived and checked in, the package was already in our room (2 days before our anniversary). Not that big of a deal. But then other little issues started to pile up. The sink in our bedroom would not drain. Our fireplace (the one means for heat in the room) sounded as though it was going to blow up when turned on and rattled incessantly making it impossible to talk, watch T.V, or sleep. Our first morning there we were awoken before 8 am to the sound of shoveling right outside our window. Again, these things may seem inconsequential, however I feel that what you are paying for when you stay at the Castle Creek Inn is the experience...the attention to the details that you wouldn't get at a hotel or motel. And each of these small details made the Inn feel very much like a cheap motel that cares very little for their customers. We decided we would talk to the staff after breakfast and hoped that breakfast would at least make us feel a little better about all the other disappointments. Breakfast, however, turned out to be the straw that broke the camels back. Even though they confirmed (without any prompting from us) that we had the gluten ALLERGY they still brought my husbands breakfast out with the bread, and when my husband said that he couldn't have the bread because he was Celiac, all they did was take the bread off. When he said he still couldn't have what was on the plate because of the bread crumbs, they seemed very confused as if they didn't know what they were going to feed him then. After the staff member left, another came out and asked what if he could have eggs and red potatoes and bell peppers and sausage and cheese. My husband said yes, all those were fine and clarified what his allergy was and we thought his breakfast would entail all they had asked about. What they brought out was just sad. My breakfast consisted of waffles with blueberries and scrambled eggs and sausage, in addition to the fruit and bread plate they had brought out at the beginning. Not only did my husband have to wait twice as long for any food to be brought back out, his breakfast only consisted of scrambled eggs (less than the size of my fist), a single sausage patty (smaller than the size of my palm), and a few grapes and kiwi. Which left us wondering why they would ask about other food items if they never intended to offer them??? Yet another detail that they failed to deliver on. When we attempted to address each issue with the staff, the woman did seem very sincere in her apology that things were going so badly. When she spoke with the manager or owner or whomever she spoke with, it was evident that person did not care in the least. We were merely a dollar amount to her, a profit to be made, and that is all. The only options provided us was to leave for several hours while they attempted to fix the fireplace, and they weren't even sure that they would be able to fix it, or to move to another room for one night to get a break from the noise and then come back to the same room for our remaining 2 nights. There was no attempt to compensate for their obvious lack of maintenance of their property (sink and fireplace) and absolutely no apologies for the breakfast disappointment. Sadly, this once beautiful B&B Inn that had provided memories and a pleasant experience previously, has degraded to a sloppy motel that cares more about your money than it does about you. We will not be returning ever. read more