I had an amazing experience at this shop for both my tattoo and laser removal services. The staff…read moreis incredibly friendly, professional, and knowledgeable, making me feel comfortable from the moment I walked in. The tattoo removal process was surprisingly smooth, and Ryan took the time to explain each step, so I knew exactly what to expect. The results have been fantastic--significant fading after just a few sessions! The atmosphere in the shop is clean, welcoming, and relaxed, which made the entire experience even better. I felt truly cared for throughout the entire process, and they answered all of my questions with patience. I highly recommend this shop if you're considering tattoo removal or even getting a new piece. After the removal I started a new piece with Ryan. Amazing work!

Thank you Alex Meekin for always doing outstanding work! Alex is nothing short of professional, and…read moretalented. I have multiple different tattoos done by him (my neck and face also) and I get compliments on them daily. People stop me everywhere I go and always ask "Where do you get your tattoos done at?!" and I happily always say Alex. His work speaks for itself.

Leaving another review as Orenda had my previous review removed…read more I had been a loyal client of this med spa for years, which makes this experience especially disappointing. My husband scheduled what was clearly communicated and booked (with both Molly and the spa) as a touch-up service with a set price of $150. During his visit, he was told he had a few additional hairs on his neck, which were quickly treated. However, at checkout, he was charged $300--double the quoted price. When I reached out for clarification, I was told he had been treated for a full area, which was not accurate based on what was actually done. Despite explaining this, we were told we were lying and that they would stand behind their new employee. A week later, I received a phone call informing both of us that we were no longer welcome as clients and to "find somewhere else to go." After I shared my experience in a review, I was then contacted again and threatened with legal action if I did not remove it. This situation was extremely unprofessional and disappointing, especially after years of being a customer. Based on this experience, I would NOT recommend this spa due to poor communication and lack of customer service. Things are good until they are not.

After being a client for several years, I'm disappointed to write this…read more My husband scheduled what was intended to be a small touch-up appointment for a laser hair removal of an area that was missed during his initial appointment. During the visit, additional areas were treated after being asked if he'd like a few darker spots addressed. At no point was it communicated that this would convert the service into a full treatment at DOUBLE the expected cost. This review is not about the amount of money but about clear communication and transparency. If a service is being upgraded or significantly increasing in price, that should be clearly discussed and agreed upon before proceeding. I reached out privately to address the miscommunication, but the conversation escalated substantially rather than focusing on resolving the concern. The owner waited a week and then I woke up to a personal text message asking my husband and myself to never come back to her spa. If you book service here, make sure to discuss every minute thing around your service as your bill may be higher than you bargained for. Instead of you using this as a teaching opportunity to help her employee understand clear communication needs to be had before increasing the service as well as the charge associated with that, she used it as an opportunity to try to take advantage of a long-standing client. You don't put that kind of blame on the client. Her learning curve should not be at the expense of clients. You take on that risk and responsibility as the owner and her employer and you make it right without backlashing. Clear communication around pricing is essential in any business, especially in aesthetics. I hope this feedback encourages more transparency in this area when it comes to other clients.

Maria is absolutely incredible. Her intentionality, mindfulness and care that she puts into her…read moreclients and her work is truly felt through the whole experience. It was my first time getting Botox and I was a little nervous. She didn't rush the process, she made me comfortable by getting to know me personally before even discussing the process or recommendations. I wish I could rate my experience higher than 5 stars. Thank you, Maria!!

Entire staff is awesome, they are always very accommodating. Super happy with my IPL and Botox from…read moreMaria.

Excellent experience - Fernanda is attentive and sweet. Great hair removal results. Definitely…read morerecommend.

This was my first facial and the experience was so relaxing and enjoyable. The atmosphere Fernanda…read morecreated was amazing, so much that I fell asleep. Afterwards I felt refreshed and my face was glowing, even my friends noticed! Thank you so much Fernanda! I will definitely be back!

Lisa - the owner with over 22 YEARS of experience is hands down the best provider I've ever had the…read morepleasure of getting work done by. She was so knowledgeable, kind, and had a great attention to detail. On gods honest truth - I did not feel a single thing - I got Botox and filler and have already made a follow up appointment for future needs. I'm telling you, this is the ONLY place you need to go if you want it done right 10/10 I can't wait to go back they made me feel so special Special shout out to Lisa and the rest of her staff

top notch med spa, I had a 5 star experience. from intial phone call, to front desk, consult and…read moretreatments. I felt comfortable and confident in their recommendations. I could not be happier with the results. I signed up for the membership program and look forward to my monthly treatments going forward this year! it's been a long time coming to treat myself to facials and enhancements!

Experience in the office was fine Dr was nice but as with every Dr appointment you feel rushed and…read morethen you leave realizing there was things you wish were addressed. My biggest issue is they say biopsy results can take up to 10 days, so I waited the ten days then 14 hit no call so I called and no one was available for that so left a message, message says allow up to 24hrs for a response so I waited again, now 72 hrs later I called again same thing no one was avail to give results so left a message... I don't see this going well since I've had to call now twice after the 10 days with no response ....

HORRIBLE. I truly wish there was a way to give this place less than 1 star. I've had the…read moreunfortunate experience of visiting this location at least 5 times, each visit has been more horrible than the last. From extremely rude and annoying nurses, to incompetent front office, if you are reading this and thinking about the best option for you or your family, DO NOT COME HERE. P.S. this is my first Yelp review I have ever written. Each experience at this location has been so horrible I had to figure out a way to get these experiences off my chest. Again, I reiterate. RUN FROM THIS LOCATION. DO NOT COME.

I had the DiamondGlow facial at Aurora Medical Spa in Castle Rock, and it was absolutely…read moreperfect--especially for Colorado's dry climate! My skin felt hydrated, refreshed, and glowing immediately after the treatment. Whitney was so kind, knowledgeable, and professional. She took the time to explain everything before she did it, which really eased my mind about my skin concerns. She also made some great product recommendations without any pressure, which I really appreciated. The spa itself is clean, calming, and inviting, making the entire experience even better. When I first arrived I was greeted and offered coffee or water from Tiffany who is just a delight! The whole staff is friendly and professional, ensuring I felt comfortable from start to finish. I'm beyond happy with my results and will definitely be back for more treatments! In fact, I was so impressed that I signed up for the Skincare Club membership! You don't have to get the membership but it's a really great deal with 20% off on products/services and the membership cost applies toward a service. There's also no "use or lose it" so you can use it whenever you want. If you're looking for a hydrating, rejuvenating facial, I highly recommend the DiamondGlow facial at Aurora Medical Spa!

Spectacular Customer service. Wonderful experience with Andrea. She was knowledgable and eager to…read morehelp. I cannot recommend this establishment enough.

Kristen keeps my skin looking healthy and glowing. She examines my face and we discuss what my…read moregoals are for my look. Then she proceeds to recommend the best care. And I always look good after.

Kristen knows my skin better than I do! I trust her recommendations and love how my skin looks with…read moreher help. Her treatments are amazing and her knowledge about process and products is not driven by cost. She will always recommend the best procedure and product for your skin type. I always tell people about Kristen when they ask how my skin looks so good. I never wear make up, because I love showing off her work!