I first contacted Rob's company because of an almost-emergency. Our dishwasher had died, days…read morebefore a long, upcoming trip. Best Buy came through with delivering the new unit, but we also needed a new cut-off switch. His team came on a short notice, installed it, no problems. We then had another issue, where all of the sudden, while I was showering, it started raining just downstairs from the recessed lighting fixtures. That issue, too, they came, saw, and fixed. Finally, we had flooding in our basement. Twice, about 6 months apart. The first time, despite my anxiety, he managed to convince me that we should not grab someone for a Sunday emergency service, since that's going to be way more expensive. He was right, because at the time the issue was both intermittent and thus unsolvable. We didn't see the issue again for about 10 months. Fast-forward, and the issue happened again. This time we caught it and figured out exactly what needed to be done. His team fixed it quickly and hopefully, we won't see the issues again.

So, funny thing... I needed a plumber for something with my toilet. They sent out someone, the guy…read morewas great did a really good job working with the lousy system that is part of the house. He had to go into the wall and fix things because the way they had set up the feed was just not even close to being right. Great, right? Now about two years later I had a pipe burst in the heating system. I managed to shut everything down myself and called to schedule someone to come over. Very good and prompt in getting back to me but in all honesty I wound up going with someone else for half the price they had wanted to charge. I am inclined to say they do good work but at the time I called it was in the middle of a cold snap when it was a gold rush of sorts as this was happening all around and they were going to take advantage of the situation. I don't know if I would use them again as I had one very good experience and then avoided using them a second time and getting milked.

My hot water heater was leaking and I called these guys. They came the next day and replaced it…read more But Samba and his team were easy to communicate with, professional, and even after hitting a few obstacles they solved the problem and never gave up. I would highly recommend them !!!! I plan on using them for all my plumbing stuff.

These guys are phenomenal , I used them for a minor project so I decided to give them a call . So…read moreSamba came to inspect my shower it wasn't fixable so I decided to replace the entire shower based on his assessment. He gave me a few ideas and the price for this project, these team came by and gutted the entire shower to beams. The reinforced the wooden beams,updated the plumbing, waterproof the shower and added cement for durability. Then they tiled the walls and floors, which made the project POP ! The shower is now a home and garden showpiece.

Jim is an excellent plumber but a better person. Always honest and efficient. Highly recommendedread more

Jim Duffy is a terrific plumber. He has helped us with multiple jobs, two that needed immediate…read moreattention. He performs high quality work, is very responsive, and is reasonably priced. Highly recommend Frank Duffy and Son.

I had a clogged kitchen sink on April 19 and left message through yelp. They responded quickly and…read morei scheduled appointment for next day afternoon. Next day they messaged me that they would be at my house in 15 mins. Lawrence showed up and started unclogging immediately. He was friendly and quick. He keep under the sink area very clean and did a great job. Recommend.and would use them again!!

Had a fantastic experience with Kamilo / KCS. I had a drain clog issue (and P-Trap / drain plug…read moreinstallment needed), and Kamilo responded to my inquiry very quickly (and was very responsive throughout the process). He gave me a very reasonable/competitive estimate, and stuck by that estimate to a T. Super clean and timely job, very professional. Could not recommend more and will certainly be reaching out for any future plumbing projects!

First, let me give credit where it's due. They arrived quickly and the guys who came to do the work…read morewere great. Areas of improvement- Their virtual assistant that picks up when you call is atrocious. Took the appointment but they dispatched the wrong guys for the job I needed done. I also was trying to get someone at twebber and dealing with the AI assistant to call back the person who called me is impossible. The plumbing manager Matthew is a moron. 1/10 do not recommend. Don't bother dealing with him. The pricing is absolutely insane. They charged me 5700 for a job that took less than two hours and maybe 100 worth of materials. Legitimately- it should've been half of that. My sewer line detached from the clean out line. Twebber will come immediately. So my recommendation is call a few other companies in an emergency first. If they can get to you quickly you will save a ton of money. If none of them can come quickly, Twebber will but you're gonna get RAKED.

Very unsatisfactory company. They charged the owners a huge…read moreamount of money to fi our water system that had salt in it. After the work was done, there was MORE salt, not less. We reported this, but when they were on their way to fix it, they asked for more money from owner, rather than fixing their mistake. Still here with very salty water and nothing solved.

Mark was supposed to fix a leaking tub. I paid him $1200. I'm not sure what he did, but the…read moretenants said he just caulked around the tub, and it is still leaking and causing damage to the ceiling downstairs. I called him to re-fix the leak, since I paid him $1200 to fix it. He said his truck was BROKEN. And on top of that mentioned he'll charge me extra to fix the leak he was originally supposed to have fixed. I went by the positive reviews, but I think most are fake. According to AI, fake positive reviews are rampant in the plumbing business. I also think he isn't licensed, or at least I couldn't find him in the database of NY state licensed plumbers. I'm kicking myself for being too trusting. I should've done more research. In any case, if you have to use this plumber, proceed with caution. May the force be with you!

Hello, was having a problem with a leak in the bathroom that caused us to have to tear town dry…read morewall from the bathroom ceiling. We contacted The Mark Plumbing. He was able to come the next day and resolve the leak problem. We didn't get any comparables before booking we paid a little over $1000 for the entire job. He also installed a bidet sprayer in the bathroom.

On their last legs. Had an appointment--they blew us off and never called. Work also ok but not…read moregreat consistently

Quick response, knowledgeable, friendly, polite. In our experience, they have always responded in a…read morereasonable amount of time, and any emergency (no hot water, etc) has been dealt with immediately. My family has used them for 25 years, 17 years in this house. We have never had a single issue with them. I would wholeheartedly recommend his services if you live in the area, as this family owned and operated business has always fixed our plumbing problems and has never worsened them, even in our tudor-style really old house.