Our family had placed an elder here and we were excited because the facilities are beautiful. We soon found out that was the only thing that was true about the place. The care for the client we had there was horrible, I wouldn't place an enemy there. If you love your elder don't place them here. Neglect was evident on some of the residents that I saw (our elder too). I understand that Castle is understaffed but that doesn't mean a resident shouldn't be cared for, pay your CNAs what they are worth and maybe you'd have better care. Regardless the CNA and LPNs and the RNs should be ashamed of their work ethics. This was by far the worst senior living company I've ever seen. Yes I've worked as a CNA but I took pride in caring for my residents and the families appreciated the few minutes of extra time I gave. I would never put my parents in this facility, they would be better off somewhere else keep on looking for other places you won't regret it. My biggest regret is doing business with Castle in the first place. read more

My uncle is a resident here and we are so grateful for the great care he receives! Staff update me on his condition frequently and every time we visit him, which is 3 times a week, staff is friendly and greets us with a smile. Very clean facility. Thank you everyone at Castle! read more

It is in my opinion, that any family or family member considering to place their loved one in one of Castle Home Care, Inc's facilities would be making a grave mistake. Finding a residence for your loved one is already a difficult and heartbreaking process, and it is in my opinion that you will suffer added and undue heartbreak and frustration should you place your loved one at one of Castle Home Care's residences. It is also in my opinion, that the proprietors of Castle Home Care do not possess a moral or ethical compass and do not stand behind what they advertise in regards to the care and safety of their resident(s) as observed first-hand while my mother was under their care and supervision: misappropriation/theft of residents property; misappropriation of medication; unadministered medication; caregivers refusal to administer medication; caregivers refusal to help and/or assist a resident; caregivers neglect of resident's basic needs and assistance; caregivers sleeping while on duty; high-turnover rate of caregivers; understaffing of caregivers; lack of food supplies & toilet products; residence not maintained in clean and sanitary manner as to not expose residents to communicable and/or infectious diseases; lack of leisure activities; and experienced proprietors forms of retaliation and harassment when my family aired genuine concerns and grievances in regards to the care of my mother. Keep looking! read more