So happy to find Meadowmere Oak Creek. From my initial tour with Sam, who was fantastic, to my mom…read moremoving in. Mom is happier than she has been in years! She never wanted to go into a nursing facility but now is glad she's there! The staff are kind and caring along with activities to keep them young! I'd recommend Meadowmere Oak Creek to everyone!

My mom and dad moved to Manor Pointe/Meadowmere in the Independenr Living apartments 3 years ago…read moreand it is the best decision they ever made! It is care free living, I dont have to worry about my dad shoveling or any yard work. I also love that they play card games they have a happy hour. Also, my mom can hop on the Meadowmere bus to go shopping and not have to worry about my dad taking me. I can also walk on the grounds with my parents (mom)and get exercise. I can tell that it feels a weight has been lifted when I see my parents now, they are much happier and healthier.

Awful--I wish I could give zero stars. Many incidents occurred here that, in hindsight, I wish we…read morehad reported to the state. Admin, on the whole, was bloated, incompetent, apathetic, and ineffectual. They were more interested in marketing the facility than improving resident care. If you truly care about the wellbeing of your loved one do not place them in any area of Clement Manor's campus. All of the other negative reviews are completely accurate and echo my own long-term personal experience with this facility.

Clement Manor offers very caring, loving, and friendly staff. The therapy offered is top notch and…read morecommitted to offer a variety of creative therapy methods to attain goals set by staff, clients, and their families. My father is doing things that he has not done in years and will go home soon!

Have to admit, first impression was concerning. BUT they quickly won me over. From the nurses,…read moresocial worker, therapist, to nutritionist, every single person was kind and caring, advocating for my mom. Are they understaffed? Yes, but who isn't. The most telling was when my mom was able to come home, she said she missed her friends (staff) there and said she loved every single one of them. My mom is a glass-mostly-empty person so this is truly of the highest compliment.

As a prospective employee who dealt with a ton of issues during the hiring process and was given…read morethe run around by HR for a month before having my offer rescinded, I would strongly recommend that you reconsider working for or residing at this facility. Ultimately, it became clear to me that VMP does not like staff who speak up and their primary goal is to better cover up issues rather than actually fix them. They are currently under corrective action from the state and have a one star rating. The HR manager slipped up today when I pressed her and admitted she had conversations with the CEO, COO, and therapy director and that they were concerned that I would be one to report issues that I saw and that was the primary reason that they decided to rescind my job offer. Prior to this conversation, I was given a bunch of other conflicting reasons and lies were made up, including claiming that I refused to accept the pay they offered me even though I only learned in that conversation that they actually got exactly what I asked for approved. Holly (HR) and Lisa (HR manager) were the two people I've been dealing with for the last month and I would recommend that you get everything in writing or record your conversations with them in particular to protect yourself (WI does not require you to let them know you are recording them FYI). Holly said so many lies it made my head spin and the few times I had hard evidence that she was lying her story would change entirely and she would say that she "made a mistake" and "misspoke". Lisa said that Holly followed company policy, even when I pointed out that Holly was even caught in a lie in a conversation we all had on the phone together. Lisa also claimed that no one has ever said Holly is unprofessional, implying that I was the issue, but in the exact same sentence said that Holly admitted to being unprofessional with her lack of communication with me and follow through of actually calling me when she said she would (for reference, on several occasions she would tell me she'd call me on Friday, and then we didn't speak again until the following Thursday only because I would call her). Ultimately, the therapy department is understaffed right now, they told me how desperately they needed my help, and offered me the job on the spot, but they would rather operate understaffed than risk having an employee who advocates for the residents. I am passing this information along to the state too since they are still under corrective actions, but feel it's important that potential employees and residents are aware of the depth of problems here. Other past employee reviews on different websites also echo that anyone who speaks up about treatment of residents is fired, so be prepared to file a whistleblower claim if you take a job here. As someone who rarely reviews places, it really means something that this place made me concerned enough to warn people on several review platforms. I knew that VMP had high turnover in staff, but now I know why.

For the last 3 years Harbour Village has been my mother's home. A year ago she turned to me and…read moresaid "I am happy". I had never heard her say that in the previous 65 years that she has been my mom. Her life is full with many activities, trips and entertainment. The meals are well prepared, tasty and nutritious. The architecture is Craftsman Style, homey and comfortable. The socializing she experiences everyday with other residents and the staff has enriched her life. The staff, at all levels is high quality, professional and caring. My mom is happy. We are very happy we chose Harbour Village for my mom.

My Mom raised 7 kids in a very large home which she has lived in for 50 years. Now that the…read moreinevitable time has come to move, the task of finding a new home for my Mom that she would want to live was daunting. However my Mom and I met Jenni (director sales) and spent several hours with her to see what Harbor Village offered, events, services, ammenities. We were not rushed and it was clear Jenni understood my Mom's fears and apprehensions (like going to the dentist). She provided a sense comfort, which for my Mom, was so important. We can now make this transition. Thank you Jenni!

Our family had placed an elder here and we were excited because the facilities are beautiful. We…read moresoon found out that was the only thing that was true about the place. The care for the client we had there was horrible, I wouldn't place an enemy there. If you love your elder don't place them here. Neglect was evident on some of the residents that I saw (our elder too). I understand that Castle is understaffed but that doesn't mean a resident shouldn't be cared for, pay your CNAs what they are worth and maybe you'd have better care. Regardless the CNA and LPNs and the RNs should be ashamed of their work ethics. This was by far the worst senior living company I've ever seen. Yes I've worked as a CNA but I took pride in caring for my residents and the families appreciated the few minutes of extra time I gave. I would never put my parents in this facility, they would be better off somewhere else keep on looking for other places you won't regret it. My biggest regret is doing business with Castle in the first place.

My uncle is a resident here and we are so grateful for the great care he receives! Staff update me…read moreon his condition frequently and every time we visit him, which is 3 times a week, staff is friendly and greets us with a smile. Very clean facility. Thank you everyone at Castle!