My mother has been there several years now, and has had a great experience. My dad and she moved…read moreinto the Independent Living Community after waiting for a 2 bedroom apartment. My siblings and I visit often. She likes the meals and staff, and is very busy with the activities. She has made a number of friends there - and that was critical after my father passed. They have done a lot of remodeling in the past few years, and the common areas are beautiful and well maintained. There is a fitness center and pool, a pub, a library, a small store and a bank. She is Catholic and attends daily Mass. When my father was in home hospice, the staff was especially attentive and caring. I cannot say enough good things about her experience there - and about what we as family have seen when with her.

My grandfather lives here. I visit him fairly frequently. The community itself is fairly cliquey,…read moreso if your elderly family member isn't a social butterfly they may have problems making friends. The food is so-so and very salty. They do a mediocre cleaning job on residents' apartments. On multiple occasions, the cleaning supplies I keep in my grandfathers closet (which I have purchased because the apartment never seems very clean), have been stolen. I would never recommend this place or want to live here myself. One positive thing I can say is that the front desk staff and food waitstaff are wonderful and helpful.

Sadly I would like to give more stars only for the caregivers, but it's not possible as a…read moreresponsible human. BEWARE this facility has had over 7 Director's of Housing in the last 4.5 years. The bar is extremely low. If your loved one is in need of actual assistance, say Level 2 or 3 acuity they are not equipped nor willing to care in a dignified manner. My mother moved here in early 2020 with the same level of care needs as when she was forced out in late 2024. The current housing director, Candice, began a campaign to kick her out in June 2024 using emotional abuse, retaliation and bullying tactics. She repeatedly entered her room without permission and told her she was "feeble, and too much work." She insulted and dehumanized my mother and instructed caregivers to strip her of care needs she had been receiving for years. While some caregivers complied with these dehumanizing instructions, others did not (thank you to the few and shame on the rest!) In addition, the food is of low quality, with the same basic menu repeated every week. Bland picnic food such as hotdogs and potato chips are served multiple times a week with nary a vegetable in sight. There is NO DESIGNATED CLEANING STAFF. The caregivers are expected to clean the rooms on top of all of their other duties. This is simply not possible so please enjoy filthy rooms in unhygienic conditions. I am consciously choosing not to name caregivers in this post as I fear retaliation for them. But my hope is that if you have a vulnerable or disabled senior in your life you will read this review and look for another location for your loved one. Otherwise, plan on visiting MULTIPLE times a week/month until they make serious changes in management and find a competent Director of Housing. What a sad and disgraceful end for my family at this residence.

Absolutely do not send your loved one to live here if they have medical needs. Staff are unlicensed…read moreand unable to provide routine care. It is not safe. They have abandoned patients in the ER and refused to let them come home because they didn't want to provide simple wound care. Their staff are rude on the phone and uncaring. Think twice before sending someone here, it's very sad and sinister.

Seems to be a well run, clean place with friendly helpful staff. There's a nice commons area where…read morelots of events and activities are scheduled, the chapel is very pretty.

big fat zero,,the nurses are rude, the social workers are incompetent and dont take the time to…read morelisten. there are not bbc accredited, they hide under a different name. they've had multiple recent complaints and fines, lawsuits are all over Wisconsin circuit court access . The staff are super nice,,,, until they are not, i know what goes on in there i've seen it first hand. and looking at the excuses that they give for things that they are getting into trouble doing, Neglect and abuse, the staff knows how to cover their mistakes, they all stick together . i would suggest if anyone has a loved one in there get them out if you can take them home and care for them yourselves. Im telling you from experience and what i have witnessed and the outcome of my family member.

The staff were very kind . The setting was lovely. I only wish my mom could have seen her…read moresurroundings. She did see the birds and squirrels from her room. The ringing of the bells when she passed was comforting. The cafeteria was well ran with friendly staff and great tasting food The only negative was that we were offered bereavement counseling and the social worker still has not reached out.

Great staff clean well kept up excellent cafeteria. The…read morelevel of care is off the charts. I hope you're looking for a hospice. This is the one. Highly recommendedGreat staff clean well kept up excellent cafeteria. The level of care is off the charts. I hope you're looking for a hos pice. This is the one. Highly recommend it

In spite of corporate ownership, the various Regency Senior homes each have unique personality…read more This one has superior staff and facilities, it's clean and well run. The residents seem happy, and if I'm reviewing the assisted living facility, they do have a good social activity and cultural entertainment schedule, because that's why I'm visiting. It's got a warm feeling, multiple fire places, domestic and friendly decor, and it's literally very warm. Adequate parking for visitors out front, easy access off of National Ave.

Independent living: nice facilities and very well maintained. Staff is very friendly but place…read moreisn't very well run. The handbook you get when you move in is missing lots of important information (last revised 9 years ago) like a map, how to pay rent, etc. etc. etc. You can get information but you just have to find someone to ask vs. it being provided. Dining facility is beautiful but no one eats there .... huge place but 6-10 people there for dinner. This is a disappointment for people who are looking for ways to meet with and engage other residents. Nice place but has more of a feel of a senior apartment complex vs. a community, which is fine depending on your situation