This particular hotel benefits from an atmosphere of peaceful relaxation. Each room seems to…read moreprovide a view of the surrounding countryside. The view from our room of the 18th hole of one of the site's two golf courses was very much appreciated, in addition to the view of the River Severn and the Severn Bridge. The room was spacious and quiet. In addition to the comfortable double bed we were provided with ample lighting, a large desk, a chest of drawers, side table (unfortunately found to be quite dusty), comfortable armchair placed to take advantage of the view (which I took full advantage of, relaxing with a book and a coffee first thing in the morning after my swim), several large and clean mirrors, and a bedside table each. The wardrobe with sliding doors contained several hangars, instructions on how to obtain dry cleaning services, an iron and board, a large electric fan, and a good-quality hairdryer. Above the chest of drawers and facing the bed was the large flat screen television, upon which a range of options were available (including the opportunity to purchase recently-released films). We were provided with a selection of tea and coffee in our room, along with a small but clean kettle. At one portion of each item per-guest we felt that we could have been spared having to contact reception in order obtain more. The bathroom provided high-quality facilities above the level of essential. So many hotels no longer have bathtubs, so the opportunity to enjoy a soak was very much appreciated. However, I cannot help but mention that a used bottle of complimentary body lotion was found behind the shower curtain. As neither of us are accustomed to feather pillows and prefer the support of a foam pillow. A quick call to reception and we had a couple of decent foam pillows sent up. The soft and spacious double bed, the comfortable temperature of the room, and the tranquillity of the surroundings made for a wholly restful night. The pool, although relatively small, was perfectly adequate for a few laps before breakfast. Both the sauna and steam room were clean and spacious. Although I didn't pay it a visit, the gym appeared to have plenty of modern equipment on offer in a pleasant atmosphere. The changing rooms were clean and provided secure digital lock mechanisms on spacious lockers, hairdryers, ample space in which to change and private facilities, and complementary toiletries. The breakfast buffet was fantastic in terms of the availability and quality of items. There is something to suit a great many tastes here and the staff seem only too happy to accommodate any special requests. I made the mistake of leaving behind a treasured jacket and was very pleased to find the facilities team had located it and dispatched it in the post to my home address.

Out of all of the hotels I stayed at on my recent UK trip, this was the best place. The hotel is an…read moreold castle, said to at one time housed the Crown Jewels. The front desk hostess was brilliant and remembered my name the entire time I was there. Anything I wanted, she made happen. I would definitely stay there again.

Very nice place and really pleasant feel about it. We walked in whilst walking through Chepstow and…read morewere pleasantly surprised. We found a table, the whole appearance is very quaint. It could be cleaner and there is a smell of alcohol permeating from the carpets but thats to be expected. The staff are very friendly and helpful, there is plenty of space to find somewhere to sit and the food is very good. The price is excellent for the food you get and all in all a very nice experience.

A lovely clean small hotel where it smells of old times and staff are very helpful to guests. At…read morebreakfast the lady- owner bent over backwards to satisfy us and was utterly desperate I didn´t want to have her perfect ham and crisp bacon. We had just some difficulty with WiFi - our friends found a place in their room where they could use it, but we didn´t. Krásný čistý hotýlek, který voní časem a u kterého je znát velmi vstřícný vztah k zákazníkům. Paní majitelka se u snídaní mohla přetrhnout, aby nám vyhověla a z mého nejedení jejich dokonalé šunky a báječně vypražené slaniny byla vyloženě zoufalá :D Jen wifi není žádný rockový fesťák, kolegové našli ve svém pokoji místo, kde byla. My ani ťuk :D

When we looked this up in the Best Western Book....oh, the photos! antique settings in the rooms,…read moreetc. When we arrived the rooms turned out to be less than Motel 6 quality. Rusty fixtures, damaged plywood, cheap cheap cheap. did I say cheap? the room was horrid. 19" TV, NO wifi and nothing but shrugged shoulders from the staff. NOT AN ANTIQUE IN SIGHT in the rooms....50's style, maybe. Antiques in the dining room maybe?? When I called for reservations they were adamant about checking in before 10 as they lock the garden. How? it's open to the road!! paid 100 Pound for this 40 Pound room. We stayed at old BnB's that walked circles around this place. AVOID AT ALL COSTS!!