Bert and Raymond did an excellent job installing our kitchen back splash. They were very timely,…read moreprofessional and had amazing attention to detail. Would 100% recommend their services!

Enzo's Tile did an excellent job with my kitchen backsplash. The crew was made readily available to…read moredo the job and they were able to squeeze in the grout the next day. The quality of the work was excellent and the cost was reasonable too. I would recommend them to anyone. I'm even considering them for my over-oven microwave installation.

Super knowledgable, responsive, and easy to work with!…read more He knew the exact name of the type of tile that needed replacement in my bathroom and was fair and reasonable.

Having renovated five homes, we have extensive experience working with contractors. Radek is…read morehands-down the best we have ever hired. Over the last year, he completed projects in four different rooms for us. Every single time, his pricing was fair, his punctuality was perfect, and he kept the workspace spotless. Most importantly, his craftsmanship is flawless. If you are searching for a tile contractor in the Chicago area, look no further. Hire him immediately.

Summary: Soma Tile (Lucas) is a partner through the process and his team is comprised of skilled…read moreand courteous professionals. I would not hesitate in referring them to anyone looking for bath and tile work!! Preface: Let me start this tale with some background. This project was not an exciting "Lets update our 20 year old bathroom and make it stylish and pretty". Instead the project started due to an undetected leak, the stress that comes from random water leaking in random places, and was filled with questions and concerns. Countless others "assured" me that this was a plumbing issue or just due to some neglected maintenance on a 5 year old new-install shower - and then wanted to blast holes everywhere to "find" the leak. At the same time, I did not want to rip apart a shower to then find out it might be plumbing and now a full on repair. I felt overwhelmed in making the wrong choice and doing 2 projects chasing my tail. Lucas walked me through all the typical scenarios that he has seen, leaning on the most probably is a structural fail of the shower system and then did a methodical exploration. A couple hours later and a minimal demo, he confirmed that it was in fact not plumbing related and was def. a failure of the shower system -- and walked me through what it would take. Once his team was onsite, they were focused - creating a whole "clean room" at the entry to the bathroom. 1 day demo, 1 day water-proof, 2 days tile - all while providing the proper time for dry-out and leak testing between steps. Lucas is a perfectionist, being critical on the most minor details -- which to someone that also strives for this level, but has no idea what they are looking for, was very much appreciated. Additionally, he has instilled this value in his team - that are true craftsman with their skill. Each step of the process was walked through, discussed, and made sure we understood the task, goal, and expectations. This is why I say Lucas/Soma Tile was a true partner in this project, as it wasn't a fun project -- it was an overwhelming stressful start where Soma Tile helped take some of the burden and concerns off our shoulders and work it through with their own expertise, experience, and dedication - ensuring every step was executed with precision. Soma Tile knows their craft - Lucas is a partner, his team are craftsman. Huge Thanks to Lucas, Jesus, and Miguel -- not to forget Jose who magically appeared on the last day to leave the place spotless.

What an amazing job Lucas and his team did on my bathroom tile! To begin the project, floors,…read moresurfaces, etc. were protected from dirt and dust that can occur during tile installation. Lucas patiently reviewed design options with me and provided insightful guidance throughout the install. The attention to the smallest detail, combined with the use of a laser to ensure straight lines of tiles was impressive. No detail was overlooked! The color selection of grout was carefully coordinated with the tile. The workmanship is OUTSTANDING! The team demonstrated the same quality standards as they grouted and cleaned the tile repeatedly. Upon completion, Lucas, and his team cleaned the bathroom, and their work area. Soma tile was on time and a pleasure to work with! They truly are craftsman and take pride in their work. I would strongly recommend Lucas and his team.

If you need tile work done right, Francisco is your guy. We just finished a full kitchen renovation…read morein our 1925 condo and Francisco handled all the tile -- a beveled subway tile backsplash and a penny round floor with a black penny border. Both turned out absolutely beautiful. What stood out to us was his precision. The penny round floor with the border detail is not easy work, and the lines are crisp and perfectly laid throughout. The backsplash is clean and even, with grout lines that are consistent everywhere you look. He clearly takes pride in the craft and doesn't cut corners. He was also professional, tidy, and respectful of our home the whole time he was here -- no small thing during a big renovation. He showed up when he said he would and kept the workspace clean. We couldn't be happier with the result and wouldn't hesitate to hire him again or recommend him to anyone. Thank you, Francisco!

Outstanding finished job! Francisco worked with us very…read morepatiently through back orders and a surprise original tile discovered under the old floor. Appreciate that he worked with us and our schedule to deliver a beautiful lobby floor for the building. Identical descriptors as the other reviews - responsive, respectful, timely and high quality work with terrific clean up. Highly recommend

Anthony and his team were great to work with and did excellent work. I was managing an extensive…read morerehab project from another state, and their communication was exactly what I needed. They kept me consistently in the loop and were proactive every step of the way. There were a few items that didn't make it into the original scope of work, and Anthony took care of them without any additional cost. Any change orders I requested were handled professionally and without issue. The project came in on budget and on timeline, and they were also great about offering suggestions and options to help keep costs down. His quote was on the lower end of the others we received, and the quality of work was excellent, and I couldn't be happier with the outcome. I highly recommend Anthony and his team.

Anthony and team did a great job remodeling our master and water closet. Their price was on the…read morelower end of our prospects and he gives you an easily understandable number without the typical "we're having a special right now" tricks. Work was done quickly and efficiently with minimal hiccups. Solid communication on all issues. From estimate to completion it was very painless process, would definitely recommend.

Radek was quick with a quote, easy to schedule and offered advice on materials. On the day of…read moreinstallation he was prompt, prepared, and worked efficiently. He did a beautiful job installing our backsplash, we absolutely love it.

Very responsive, came on time, did excellent work-making our shower look like new…read moreKept the workspace clean and completed everything in a very timely manner Would certainly recommend him and will work him again at any opportunity

We had them tear out the carpet in our living room, lay new hardwoods and refinish all the other…read morehardwoods in the rest of the house to match. They did such an amazing job ensuring all the floors looked perfect, finished the project efficiently, communicated well and were the best price we could find. Recommend SCV to all looking for new floors!

Nick was fantastic to work with. He answered all my questions in a timely fashion and even helped…read moremake sure that I ordered product correctly. He was very attentive and personable, and installation went smoothly as well.

My purpose for writing this review is to highlight Ashley Egg exemplary customer service skills…read more I'm in the processes of having work done in my home and was asked by my contractor to purchase the materials he'll be needing to do the work. So unfortunately this has resulted in me having to make multiple trips and inaccurate purchases. Ashley was able to correct a misunderstanding which lead to a mistake on her colleague part which was starting to frustrate me at best. Ashley's knowledge of the store and it policy help to ensure my experience at Floor and Decor was pleasant and ensuring my return when the need calls for it. Ashley, thank you for exemplifying excellent customer service skills.

I was returning an item I purchased 20 days ago (New in packaging with receipt), and was rudely and…read moreaggressively rebuffed by the CountrySide Store assistant Scott and the manager Carl. The COUNTRYSIDE store, where aggressive nastiness is a norm and where the MANAGER decides the return policy, should be avoided. The online Customer service and Corporate Customer service elements of Floor & Decor are helpful and responsive. The Aurora store was exemplary. I strongly discourage shopping in this store: The management practices and dismissal of corporate policy exposes customers to a potentially untrustworthy and unreliable business experience.

Jose is super nice and reliable. He does great work!! He called back in a timely manner and came…read moreover right away to give me an estimate. He was prompt and on time.

We needed to raise a sunken 80s-style living room floor to be level with the rest of the house to…read moreeliminate the steps for my mobility-impaired dad. I chose Perfect Image based on reviews and because they offered a reasonable price. Jose and crew did an excellent job raising the floor and installing hardwood in two rooms. It looks fantastic and we are very happy with the service and results. Jose is friendly and responsive and I highly recommend his team.

Vito is the kind of craftsman who treats wood like it has a heartbeat. From the first walk through…read moreto the final coat, his attention to detail was surgical and his pride in the work unmistakable. He didn't just refinish our floors. He resurrected them. Years of wear, scratches, and dullness disappeared under his steady hands. The grain now glows with warmth and character, like the house remembered who it used to be. Edges are crisp, transitions are seamless, and the finish is smooth enough to catch the morning light in the best way. He showed up when he said he would, communicated clearly, and kept the space remarkably clean throughout the process. No shortcuts, no surprises, just craftsmanship. If you want floors that look custom, not cookie cutter, Vito is your guy. Professional, meticulous, and genuinely passionate about his work. I would hire him again without hesitation and recommend him to anyone who wants their home elevated by true artisan level skill.

Vito is a miracle worker. I had him restore a vintage bathroom. Tub and all the tile redone. It…read morelooks beautiful.