marc was a pleasure to work with and his workers were amazing! they were very careful with our…read moreproperty and put in a beautiful patio. i highly recommend them

Follow up to my previous post. There was a crack in the concrete after it settled. Marc checked it…read moreand then cut out the bad section and repoured the concrete. His attention to the problem was terrific. He does great work and stands behind it. I would highly recommend him.

I own a rental property on the Southside of Chicago and was in desperate need to have a chain link…read morefence removed and hauled away from the property- in order to pass a home inspection. Anthony was dependable and prompt in returning my calls and emails to schedule service and complete project, while I was out of the country on vacation. In the end, Anthony Colletta did a great job and I would highly recommend his service. Thanks to Anthony, I passed the inspection and the house now has a new curb appeal.

So after this guy told me I was being "too pushy" because I questioned why my deck was not complete…read moreafter six weeks and walked off the job, I asked for my receipts for all the wood he bought. He ignored me. I posted a review on Yelp. I asked him AGAIN for my receipts. He then told me only if I take the review down - that I was a "complainer" and "a little crazy" for posting the conversation. Really!?!? What an ass! Then he said he "could have handled it better". But he still wanted me to take down the review. Obviously I did not take down the review and I still don't have my receipts!! But I have a beautiful new porch finished in less than 3 days by a real professional!

Mike Gosser did a great job remodeling out kitchen and bathroom in the north shore area of Chicago…read more He added a sunroom to out house 3 years ago and it looks just perfect and has a fireplace and heated floors. It is the best place on Sunday morning to be. We really liked having him work at our house.

I called and left a voicemail as we are looking for a lot of work to be done on our Evanston house…read more No response or call back. Then a week later I sent a message through their online contact form on their website and again, no response or returned call. Customer service is clearly not there. Super disappointing because I was really looking forward to hiring to this company after noticing work done in our neighborhood. I wouldn't waste your time on them.

Extremely greedy and wants money prior to completion. Steve puts the pressure on to keep writing…read morechecks despite shoddy work and non completion. Be forewarned

One Star - Would Give Zero If Possible…read more Review for: The Basement Men (The Creative Approach Builders & Remodelers, Inc.) We were referred to this company and initially spoke with Steve. During early phone conversations, we were told the job was usually around $1,000. We scheduled an appointment for 10:00am. Steve called after 10:00am to confirm the appointment, but did not actually arrive until close to noon. When he later came to see the space in person, the price discussed was $1,500, which we agreed to. We paid a $750 deposit via Zelle to schedule the work and signed the contract. We had agreed that we would purchase the exhaust fan ourselves. After we purchased it, we were then told there would be an additional $200 charge to install the fan we had already bought. We were also separately asked to send an additional $75 via Zelle to complete HOA paperwork and provide insurance information. No work was performed other than the site visit. Before anything even started, and after multiple additional costs were introduced beyond what was originally discussed, we decided to cancel. At that point, we were told the deposit would not be refunded. The end result was paying $750, having no work completed, and being asked for more money than what we initially agreed to. Only after this situation did we take a closer look at the full contract, including the fine print on the reverse side. Based on our reading, there are several provisions that future customers may want to review very carefully before signing. These include language related to: - Broad limitations on responsibility - Little or no warranty protection - Attorney fees and collection costs being shifted to the customer - High late-payment penalties - Significant cancellation penalties - Permit-related responsibility being placed on the homeowner - The ability to remove materials if payment disputes arise In our opinion, when no work has been performed, it's reasonable to expect at least a partial refund of a deposit, possibly minus a small scheduling or consultation fee. That was not our experience. This review is not written lightly. We understand that home improvement projects can be complex and that misunderstandings can happen. However, from our perspective, the combination of shifting prices, additional fees introduced after the deposit, strict contract terms, and refusal to refund any portion of the deposit resulted in a very negative experience. We would not use this company again. Anyone considering them should read every page of the contract carefully, confirm all potential costs upfront, and make sure the terms align with their comfort level before proceeding.

Due to water damage the bathroom had to be torn down to the studs and everything replaced. I wanted…read moreto keep an antique feel and the crew brought that to life. The built-in shelf in the shower wall was their idea and it was such a good one. Everyone who's come over to the house since the remodel has remarked on how beautiful it came out.

I hired Steve B's Handyman Service to paint accent walls to my condo. Steve and his partner were a…read morepleasure to work with. They did a great paint job and dealt patiently with my perfectionism, accommodating my requests. My place looks sleek and vibrant now and has a lot more personality. The paint job came out well, and I am absolutely pleased with the result.

Michal and his team replaced our aging wooden roof deck with Trex. We contacted multiple…read morecontractors for quotes and he was very responsive and able to get the job done much quicker than others quoted. He was also able to work with our HOA to get the docs they needed quickly. The crew he brought did all the work in the time they originally specified and did an excellent job at removing the old deck, refinishing the existing base structure, and then adding on the new Trex. I would certainly recommend Michal and team for any future projects.

We found Michel on Yelp as we needed our roof deck re-stained and another small deck (9x16) built…read moreout. The previous owners had carpeted the deck ( ??? Why ??? ) which led to relentless abuse by countless Chicago seasons and resulted unsightly mold and moss and other gross growths. He was quick to reply with our initial request for a quote and came by the next day to check out the projects. He priced the work reasonably - was quick to complete the work (stained the roof deck, tore out the carpet on the other deck and installed new decking, even dog-proofed it, to boot!), he paid great attention to detail, and did an overall awesome job. We would definitely recommend him to others and would absolutely use him again!

We ended up going in another direction with our project, but I wanted to express that Ulrich &…read moreAssooc. was very prompt & thorough in giving us an estimate, and their communication was top notch. I'd recommend reaching out to them when starting your project, we will consider them again in the future!

Highly recommend Colin Ulrich. We essentially rebuilt the front of our house - including moving a…read morebathroom, adding a gas fireplace, adding a few built in shelves, moving and building a new stair well, new windows, adding insulation and a new porch/landscaping. He was fantastic. He was patient with my questions and my kids questions. He came in on budget and on schedule. We have been in the "new" place now for a few months and love it!

They worked on my bathroom 10 years ago . They did not lay cement for the bathtub I have a…read morefiberglass bathtub. Bottom line he did shortcuts I would not recommend him

Taylor, Karin, Jonathon, Rick, Brent, Jose, G, Marion, Paul, Joe and Juan did a great job, thank…read moreyou. I missed a few people, I think. Sorry. Inviting strangers into your house to make a lot of dust and noise can be stressful, but the whole crew was very nice and trustworthy which alleviates a lot of stress. Hiring AC as our contractor for 2 bathrooms, demo, framing/finishing, floor refinishing, plumbing, electrical, tile, project management, and CAD and cleanup restoration was a great value. We're happy with the results and feel great. AC made lots of suggestions we hadn't considered which turned out to be very helpful. At the same time they consulted with us and digested our direction very well. The BUILDERtrend app was also a great way to communicate during construction. To all those considering, I think you can be confident in their professionalism, craftsmanship and responsiveness. Good luck!