I've been using Ryan Insurance group for years!! Sara is…read morevery nice and professional and she goes above and beyond for her clients!!! Just love her !!

Having been with State Farm for over 40 years, I have had a god number of agents in different towns…read moreand states. I started working with this office 20+ years ago and I have to say that this office has the best staff of all. I personally work with Chris or Madeline. Always top notch service!

I initially signed up with them when I purchased my Harley motorcycle through the dealer. I've been…read morewith them for a few years, but every time it's time to renew, I email them to request quotes and see what they can offer. Unfortunately, I've never received a response--not once. It's clear they're not really working on your behalf.

Professional, knowledgeable, courteous and showed a real sense of urgency. She actually sent my…read moredocuments while on the phone with her. Unheard of service. She is an asset to your organization.

State Farmer has always met my needs with great competence and goodwill. This team is like family…read moreto me.

On hold for an hour by the representative lady never picked up had to call again to speak with her…read more A thick accent, I don't even know if she speaks English.

My roomie has been having nothing but trouble...customer service horrific..no ph calls or e-mails…read morereturned regarding a policy she implemented..Fraudulent ..do not use.

Jorge is absolutely the best insurance I have ever used. he knows more than all.my.other agents…read morecombined. extremely knowledgeable and efficient. in 20.minutes on phone he had be signed up with a fantastic quote he is simply the best there is

Great service they are very helpful whenever I am needing some help with home insurance adjustments…read morethey get competitive rates. Carrianne May was a big help. highly recommended

My condo insurance almost doubled this year and I had to work directly with Allstate since Kristine…read moreGomez at Brightway wouldn't assist. I was able to get an almost $700 reduction in my policy but had to call Allstate directly. Very disappointed with Brightway and Kristine and would give less than one star if I could. Another example of extremely poor customer service and a company getting paid commissions with no service to the customer. I will be looking for a new agent - Allstate was happy to provide other agents in the area.

I can't say enough good things about Dairely! She was professional, patient, and genuinely cared…read moreabout making sure I got the best coverage for my needs. She explained everything in plain language, answered every question (even the small ones), and made what usually feels like a stressful process incredibly easy. She went above and beyond to find me a great policy at a price I could afford--plus she followed up afterward to be sure everything went smoothly. That level of service is rare these days, and it shows she truly cares about her clients. If you're shopping for insurance and want someone who's honest, knowledgeable, and actually looks out for you, ask for Dairely. She's the best!

for years my wife have had our home and auto insurance with progressive via brightway at 8936 north…read moremiitary trail balm beach gardens fl. the agent at bright way has been excellent beyond him i can't say anything good about brightway, because my wife always was the bookkeeper for out family and she did a excelelnt job un til she passed in feburary, now today i was trying to make some adjustments to my auto insurance and tried five times to reach my brighteway agent but each time i ended up with the brightway main office, asome place in theis country, and each time they tried to transsfer me to my local brightway agent but each time it went back to the main office, my fouth call they put me on hold so i requested a call back again poor servic, e aftr a 40 minute wait they never called back, so on my on fifth call i got a lady named verronica and she transferred me to progressive, this time i got a wonder woman named patti in tampa the latdy was outstanding at progressive she gave me all my answeres and made the necessary adjustments to my policy and also took my payment . this could have all been done five meiuteds if i had been transfwerred to progressive in the firsat place snd i wopuld not have wasted two hours of my day being frustrsatede the first brightweaway lady did try tyo help me but she was not that knowledgable about auto insuance but ahe at least tried but she should have just transferred me to progressive as veronica did. could tr so now i feel better that i have my insurance corrected and all my questions answered , patti at progressice should be commended she was a pleasure to deal with and for a change she knew her job and did it with a very pleasant attirtude. please don't rate my review based on my spelling never was top of the class in spelling and i flunked typing, but i must say thank you again to patti at progressive , i should have askerd her wahat city she was end but if progressive knows who she is you need to commend her as being one of the best customer service you have. now that i have calmed down i am make note o let my brightway agent know that his company is using a automatrted system that is on parr with the old native american smoke signaln system. they could use more training for thier customer service people. at least they didn't send you you different smoke sifginal over and over. after wasting almost two hous i wisjh i couild thank pattie at progressid personaly, she realy made my dauy.. but i don't care to meet anyone at brightway . i must say theat veronica did the right thing and found out what i needed and decided who could help me by contacting progressive. i hacve said enought, now i can calm down and go watch tv before supper.. again patti at progressive needsw to be recognized for her professionalism and courtesy. she sure left me with a great impression about progressive. in the several years with them my wife and i never had a problem with thier service and up to now i have always had great service forom my bightwy agent but it is difficult to get grat service from a person when you are unable to reach them. you can bet your butt i will not recommennd brightway to anyone after what i had to do today to get an answer on somthing that took less than five mitues to clear up, patti, thanks again i. hope they let you know you are way above average. and good for your company's reputation.

We've had the pleasure of partnering with The Murphy's for the past five years, navigating through…read morevarious insurance needs along the way. Rhonda, Sam & the entire team consistently provide the support our property needs